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Sleep Number

Adjustable air-chamber mattresses with sleep technology

Sales Representative

Retail SalesConfirmed live in the last 24 hours
Full-timeDedham, MA, USAIn-person

About the Job

Requirements

  • Strong communication skills and the ability to adapt to diverse customer needs.
  • A goal-oriented, customer-focused attitude and drive to exceed individual and team sales goals.
  • Ability to work a flexible retail schedule, including evenings and weekends.
  • 1–2 years of retail, customer service, or other customer-facing experience.
  • High school diploma or equivalent.

Responsibilities

  • Discover each customer’s sleep needs and match them with the right products.
  • Explain product benefits and current promotions while delivering personalized customer experiences to drive satisfaction and exceed sales goals.
  • Proactively nurture prospective customers through outbound calls, focusing on building relationships that generate repeat and new business.
  • Work with the team to maintain a polished showroom and deliver an exceptional store experience.
  • Participate in sales practice training and coaching to sharpen sales skills.

Desired Qualifications

  • Experience in consultative or relationship-based sales, ideally in a commission-driven environment.
  • Comfort using customer relationship management (CRM) systems, point-of-sale technology, and interactive sales tools such as iPads and apps.
  • Ability to work independently with minimal supervision while collaborating effectively with a team.

About the Company

Sleep Number

Adjustable air-chamber mattresses with sleep technology

Sleep Number designs and sells mattresses with adjustable air chambers that let you set personalized firmness. Their beds come with SleepIQ sleep-tracking technology, which collects sleep data and analyzes it in an app to help users understand and improve their sleep. The product works by inflating or deflating internal air chambers to adjust firmness, while sensors monitor sleep metrics. They differentiate themselves by creating the adjustable-firmness mattress category early, building a direct-to-consumer and e-commerce presence, and tying together hardware with data-driven sleep insights as a sleep wellness technology platform. The goal is to help people sleep better through customized comfort and actionable sleep data.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Minneapolis, MN
Founded
1987

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