Location: United Kingdom
State/Province/City: London
City: London
Business Unit: Store Support Centre (SSC)
Time Type: Full-time
Wholesale Key Accounts Manager
Description & Requirements
who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
about this team
lululemon is looking for a Key Account Manager to join our Strategic Sales Team to support our growth across EMEA, the role will be based at our London SSC, with a 4 day in office policy – excluding travel and market visits. Our channel builds strategic partnerships with organizations and communities across the globe that ignite positive guest and brand impact beyond our four -walls. Our Strategic Sales Program has an amazing goal: to build strategic partnerships and create quality experiences for our partners that in turn will keep our stores humming with happy people. We set our stores and ecomm up for success by partnering strategically with the leading yoga and athletic influencers in the world, sharing with them our best-in-class technical product.
core responsibilities
inclusion & communication
- Communicates clearly and inclusively across all audiences.
- Demonstrates deep expertise in product, brand vision, and business operations to effectively represent the company.
partner development & management
- Identifies and secures strategic partners; leads negotiations and builds long-term brand relationships.
- Develops and executes partner strategy aligned to EMEA objectives, delivering revenue and profitability targets.
- Owns go-to-market execution, including showroom setup, seasonal presentations, and order management in partnership with cross-functional teams.
- Drives brand presence through partner initiatives, branded spaces, and pop-ups, securing premium positioning.
- Leads recruitment, training, and performance management of brand specialists.
- Engages partners regularly to drive sales performance and ensure consistent brand execution.
- Monitors market trends, competitor activity, and industry developments to inform strategy.
business performance & reporting
- Accountable for sales performance, delivering against quarterly and annual targets.
- Tracks partner sell-through, driving in-season reorders and inventory optimisation.
- Contributes to Monthly Business Reviews (MBR) and executive reporting.
cross-functional collaboration & team leadership
- Partners with Brand and Marketing to optimise assortments and campaign execution.
- Collaborates with Wholesale Operations and Accounts Receivable to improve shipping and payment performance.
- Mentors and develops Wholesale Specialist and Coordinator.
product planning & buying
- Works with Merchandising and Planning teams to align global assortments and strategies.
- Evolves buying approaches to meet changing partner and market needs.
qualifications
- Minimum 3 years experience of key account management
must haves
- Acknowledge the presence of choice in every moment and take personal responsibility for your life.
- Possess an entrepreneurial spirit and continuously innovate to achieve great results.
- Communicate with honesty and kindness and create the space for others to do the same.
- Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Foster connection by putting people first and building trusting relationships.
- Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.
compensation and benefits package
lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The hiring range for this position is from £67,600 – £88,800 annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.
Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.
lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us at[email protected]
. In your email, please include the position title, the location of the position and the nature of your request.
The use of AI tools, including but not limited to ChatGPT, Microsoft Copilot, Gemini, DeepSeek, or any other AI-assisted software, is strictly prohibited during the interview process. This includes, AI-generated responses, content creation, or any form of automated assistance in live interviews, case studies, technical assessments, or written submissions.
At lululemon, we are committed to privacy, integrity, transparency, and ethical hiring practices. Our commitment to responsible AI ensures that proprietary information is protected and that all hiring decisions are based on an individual’s own skills, judgment, and expertise without AI assistance. Any use of AI during the interview process will result in immediate disqualification. lululemon reserves the right to use AI detection tools to verify the authenticity of candidate responses.