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MCI

Provides BPO call center outsourcing services

Associate General Counsel

Legal Counsel & Legal SupportConfirmed live in the last 24 hours
Full-timeKentucky, USANo salary listedIn-person

About the Job

Requirements

  • A Juris Doctorate and membership in at least one U.S. state bar are required.
  • At least 2 full years of experience practicing law, with some portion encompassing most of the areas of law stated in the posting.
  • Proficient legal research and drafting skills, including use of Westlaw and PACER.
  • Advanced knowledge of Microsoft Office, including Outlook, Excel, Word, and PowerPoint.
  • Strong oral and written presentation and communication skills.
  • Ability to organize work, manage multiple projects simultaneously, follow through, and meet deadlines.
  • Strong analytical skills and attention to detail.
  • Ability to work in a fast-paced, changing, and high-pressure environment.
  • Must be authorized to work in the country where the job is based.
  • Must be willing to submit to a Level II background and/or security investigation with fingerprinting, subject to the program and position location.
  • Must be willing to submit to drug screening, subject to the position location.

Responsibilities

  • Provide legal support as needed by the General Counsel.
  • Draft, review, and revise contracts; advise on contracts and other transactional agreements, which may include procurement and services agreements, non-disclosure agreements, and other business documents, often under quick turnaround times.
  • Provide accurate and timely counsel to internal business units and executives on a variety of legal topics.
  • Conduct legal research on a wide range of topics.
  • Monitor applicable state and federal laws, decisional law from other jurisdictions, and industry publications.
  • Communicate policies and procedures clearly to staff.
  • Maintain professional and ethical conduct and support company goals.

Desired Qualifications

  • Familiarity with communications and privacy laws.
  • Large-firm or in-house experience.
  • AV peer review rating.
  • Licensure in New York, Washington, D.C., or California.

About the Company

MCI

Provides BPO call center outsourcing services

MCI provides business process outsourcing and call center services to a wide range of clients in both B2B and B2C markets. The company handles customer interactions and back-office tasks to improve customer experience, boost efficiency, and reduce client costs. With operations in seven countries and a global team of over 5,000 associates, MCI delivers support at scale across multiple languages and industries. Growth comes from organic expansion and acquisitions, assembling a family of firms that offer complementary services under a single umbrella. MCI’s main differentiators are its global reach, long-term client relationships, and focus on measurable outcomes such as higher customer satisfaction and lower operating expenses. The company’s goal is to help clients streamline their customer-facing processes and back-office operations while driving cost savings and revenue improvements.

Company size
1,001-5,000
Company stage
Early VC
Total funding
$4.2M
Headquarters
Iowa City, IA
Founded
2015

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