Director of HR

Core Responsibilities

• Manage the day-to-day work of the HR operations team, performing operational duties required to keep the process running consistently. 
• Manage benefits, PTO, compliance and other HR operations needs for employees and contractors. 
• Provide day to day HR Ops support including troubleshooting issues and serving as the escalation point for process and systems issues. 
• Understand how BrightEdge operates and apply that knowledge to all aspects of people-related strategy, programs, and practices. 
• Scale existing processes for growth and innovation based on business needs. 
• Redefine employee experience and overall operating model, powered by data, trends and insights 
• Manage employee on-boarding and off-boarding processes; identify and administer tools/systems that support rapid scale and growth 
• Identify and implement innovative HR policies, programs and procedures to be used in engagement, performance evaluation, recognition, compensation, and promotion processes 
• Ensure compliance with federal and state programs. 
• Collaborate cross-functionally with HR, Recruiting, Payroll, Facilities, IT, Accounting, Legal and other teams to create programs that impact all employees and offices 
• Handle domestic and international immigration needs. 

What it Takes to be Successful

• 8+ years’ experience in an HR and/or People OperationsExperience at a high growth Tech/SaaS company 
• Bachelor’s degree in Human Resources, business administration, or related field 
• Approachable, adaptable, resourceful and a strong communicator; comfortable communicating upward 
• Experience presenting on complex cross-functional projects and processes driving results 
• Experience with Google Drive/Apps, Microsoft Suite (Word/Excel/PowerPoint), HRIS Systems (Ultipro/UKG a plus), and ATS systems (Lever) 
• Experience implementing people programs including performance feedback, rewards & recognition, wage & hour compliance 
• Strong interpersonal and relationship-building skills with a deep sense of empathy and ability to communicate across diverse groups 
• Proven track record handling confidential information with discretion 
• HR certification (e.g., SHRM-CP, PHR) preferred. 

Benefits & Perks

• 
  
• Collaborative and fun culture
• Paid parental leave
• Medical, Dental, and Vision Insurance
• Competitive PTO