DBS Bank

Regional bank offering digital banking

KYC Specialist - Know Your Customer, SME Banking

Financial Crime & AMLUpdated on Nov 12

Full-timeHong KongNo salary listedIn-person

About the Job

Requirements

Demonstrate customer focus, analytical and logical thinking, responsiveness, and teamwork.
Communicate effectively with customers and internal stakeholders.
Maintain data accuracy, attention to detail, and good product and process knowledge.
Be proficient in Microsoft Office, including Excel.
Be able to multitask and work independently and under pressure.
Be proficient in English and Cantonese.

Responsibilities

Provide end-to-end KYC and account opening for new corporate customers, and manage a portfolio of assigned new applications to achieve new-client acquisition targets within a reasonable turnaround time.
Receive account-opening leads from different referral sources in IBG.
Contact prospective corporate customers to conduct Know Your Customer checks, verify ultimate beneficial ownership, understand their business, and assess anti-money laundering risk.
Request documents for review and assess risk.
Follow up with customers on outstanding documents.
Enter data into the AOS system for the BCAP screening and approval process.
Seek approval from the Team Head or Department Head, or seek a Unit Head recommendation for approval by a higher authority.
Deliver quality service to prospective customers.
Liaise and work with internal departments, relationship managers, and customer service officers to facilitate customer service delivery and complete assigned tasks.
Perform other administrative and operational work as required.
Ensure compliance with mandatory banking processes.

Desired Qualifications

Proficiency in Mandarin.

Business Function

Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards.

Responsibilities:

To provide: (i) KYC and account opening for new corporate customers from end to end; and (ii) to manage a portfolio of assigned new applications, achieve new client acquisition target with reasonable turnaround time.

To receive account opening leads from different referrals sources in IBG.
To contact prospect corporate customers to conduct Know Your Customer (KYC) : verify UBO/understand business/ assess AML risk .
To request for documents for review and assess risk
Follow up with customers on outstanding documents.
To input data into AOS system for BCAP screening & approval process.
To seek approval from Team Head / Department Head or to seek recommendation from Unit Head for approval from Higher Authority.
To deliver quality service to prospective customers
To liaise and work with internal departments/ RMs/ CSO to facilitate a smooth delivery of customer service and to accomplish assigned tasks.
To perform other administrative & operations works as required.
Ensure compliance of mandatory banking processes

Requirements:

Customer focus, good analytical and logical thinking, responsive and a team player.
Good interpersonal skills, able to communicate with customers and internal stakeholders effectively.
Concern for data accuracy and attention to details with good product & process knowledge.
Proficiency in the use of MS Office including Excel.
Good multi-tasking skills and ability to work independent and under pressure
Proficiency in both English and Cantonese. Mandarin is highly preferred.

Location:

One Island East

Job:

Compliance

Schedule:

Regular

Employee Status:

Full time

About the Company

DBS Bank

Regional bank offering digital banking

DBS Bank provides banking and financial services in Singapore and Southeast Asia, including personal and business banking, loans, deposits, wealth management, and payments. It serves customers through a network of branches and a digital platform that lets people open accounts, transfer funds, borrow, and invest via online and mobile apps. The bank differentiates itself with government-backed origins, rapid regional growth, a strong emphasis on digital banking, and a broad mix of consumer, corporate, and wealth services. Its goal is to be a leading, trusted financial services provider in Asia, supporting customers and economies with reliable banking and sustainable growth.

Company size: 10,001+
Company stage: IPO
Headquarters: Singapore, Singapore
Founded: 1968

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