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DP World

DP World

Global cargo logistics and port operations

Assistant General Manager - Sales, Container Freight Station

Full-Time
No salary listed
Expert
Chennai, Tamil Nadu, India
In Person

About the job

Requirements
  • Maintain continuous and consistent rapport with all heads of shipping lines in location, including knowledge of influencers of business and continuous engagement with them to secure container business into the CFS.
  • Establish rapport with CHA/FF community to ensure that business flow into the CFS from their customers is continuous and unhindered.
  • Identify approach and convert CHAs whose business is being followed by Front end Salesperson currently being performed at other CFS.
  • Source data pertaining to import/export/Bond activity, and to approach customers (or influencers) who will then need to be approached for conversion of volumes into the CFS.
  • Ensure pipeline of customers always being made available to bring the volumes to the budgeted numbers in the CFS.
  • Identify critical customer’s list (cargo more than 500TEU per month) and prepare contingency plans for such customers volumes.
  • Maintain analytics of customer service requests, identify and engage with other departments to resolve permanently recurring issues.
  • Fully ensure usage of CRM by Sales team.
  • Responsible for receivables from credit customers and for maintaining the Days Sales Outstanding within the target set for the BU.
  • Identify 2 BCO Customers per month, gather contact detail of stakeholders having decision making authority for end to end sales and schedule a call/meeting with them.
  • Continue to explore to generate business opportunities through Cargoes.com in terms of Last mile deliveries by having close coordination with the Front-end Sales team, Transport department as well as through market intelligence.
  • Structured MIS to external and internal customers.
Responsibilities
  • Maintain continuous and consistent rapport with all heads of shipping lines in location, including knowledge of influencers of business and continuous engagement with them to secure container business into the CFS.
  • Establish rapport with CHA/FF community to ensure that business flow into the CFS from their customers is continuous and unhindered.
  • Identify approach and convert CHA's whose business is being followed by “Front end Salesperson” currently being performed at other CFS.
  • Have ability to source data pertaining to import/export/Bond activity, and to approach customers (or influencers) who will then need to be approached for conversion of volumes into the CFS.
  • Resolve all queries/issues raised by the Customers of “Front end Salesperson” by having effective coordination with other departments.
  • Close contact with the terminals and establish first contact for En-block and other possibility for influencing business.
  • Engage with all existing customers directly and indirectly through “Front end Sales team”, by setting schedules for interactions and ensuring stickiness of customers.
  • Closely co-ordinate with Front end Salesperson, HOD & HOD of other departments to ensure customer satisfaction.
  • Drive the marketing resources assigned by engaging with them on targets, calls, Maintenance, and conversions.
  • Ensure pipeline of customers always being made available to bring the volumes to the budgeted numbers in the CFS.
  • Identify critical customer's list (cargo more than 500TEU per month) and prepare contingency plans for such customers volumes.
  • Strategy for these customer’s needs and business to be continuously updated and reviewed.
  • Maintain analytics of customer service requests, identify and engage with other departments to resolve permanently recurring issues.
  • Fully ensure usage of CRM by Sales team.
  • Responsible for receivables from credit customers and for maintaining the DSO within the target set for the BU.
  • Any queries from customer in this regard, needs to be coordinated immediately with the “Front end Sales team”/finance and needs to be addressed within a short span of time.
  • Engage closely with other verticals in our client to actively contribute to the cross-selling function in the region
  • Identify 2 BCO Customers per month, gather contact detail of stake holders having decision making authority for ‘end to end sales’ and schedule a call/meeting with them.
  • Capture BCO requirement through CRM and proceed further for conversion.
  • Continue to explore to generate business opportunities through Cargoes.com in terms of Last mile deliveries by having close coordination with the Front-end Sales team, Transport depart as well as through market intelligence.
  • Ensure “Service level” is maintained.
  • Structured MIS to external and internal customers.

About the company

DP World is a global logistics and port operator that provides integrated, end-to-end supply chain solutions. It runs marine and inland terminals, manages ports and free zones, and offers cargo logistics, freight forwarding, warehousing, customs clearance, and value-added services such as packaging and reverse logistics. Its products work by operating a large network of terminals and logistics services that connect shipping, warehousing, and distribution, charging container handling fees and offering downstream services to improve supply chain efficiency. The company differentiates itself through its expansive, worldwide network (across 40+ countries) and its ability to control multiple stages of the supply chain—from ports and terminals to contract logistics and economic zones—allowing for seamless multimodal flows. DP World’s goal is to enable smooth, integrated global trade by expanding its network and offering end-to-end logistics solutions for diverse industries.

Company Size

10,001+

Company Stage

Debt Financing

Total Funding

$1.5B

Headquarters

Dubai, United Arab Emirates

Founded

2005

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Simplify's Take

What believers are saying

  • Jeddah handled 221,200 TEUs in July 2026, its highest monthly throughput ever.
  • DP World signed Mombasa SEZ deals in September 2026, locking long-duration African growth.
  • Antwerp's €48 million cold-chain hub and Callao shore power deepen premium logistics stickiness.

What critics are saying

  • DP World cut 300 European jobs in August 2026, signaling margin pressure and churn.
  • Djibouti's 2026 arbitration victory keeps Doraleh uncertainty alive and weakens concession credibility.
  • Sultan bin Sulayem's February 2026 exit exposed governance fragility after Epstein-pressure headlines.

What makes DP World unique

  • DP World pairs ports, warehousing, freight forwarding, and economic zones into one network.
  • Jebel Ali, Antwerp Gateway, and Callao give DP World rare multi-continent operating density.
  • Its 2026 Jeddah terminal record shows integrated terminal-and-inland control wins throughput.

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Benefits

Flexible Work Hours

Growth & Insights and Company News

Headcount

6 month growth

37%

1 year growth

37%

2 year growth

37%
CSR Company
Sep 18th, 2026
DP World recognized for Sustainable business management in Peru for 13th consecutive year.

DP World recognized for Sustainable business management in Peru for 13th consecutive year. September 17, 2026 /3BL/ - DP World has received the Empresa con Gestión Sostenible (EGS) recognition for the 13th consecutive year, highlighting the company's long-term approach to sustainable business and its environmental, social, and governance performance in Peru. Awarded by Perú Sostenible, a nonprofit organization that promotes sustainable development in Peru and represents the World Business Council for Sustainable Development (WBCSD) locally, EGS assesses companies against environmental, social, and governance criteria and international sustainability standards. DP World received the 2025 recognition in the "Merit" category and was the only port terminal operator in Peru recognized in this edition. Overall, 67 companies representing 26 industries met the program's sustainability criteria. Carlos Merino, CEO of DP World in Peru, Ecuador and Colombia, said: "Receiving this recognition for the 13th consecutive year reflects the commitment of our teams to making sustainability part of how we operate and invest for the future. From reducing emissions at our terminal to creating educational opportunities in Callao, our focus is on delivering meaningful progress for our customers, communities, and the environment." Sustainability in Action in Peru The recognition builds on several sustainability milestones at DP World's South Pier terminal in Callao. In August, the terminal became the first in Latin America to offer shore power, allowing vessels to connect to renewable electricity while docked instead of running auxiliary engines. DP World has also introduced Latin America's first charging station for electric terminal trucks in Callao, supporting the transition from diesel-powered equipment to electric alternatives and reducing emissions from day-to-day port operations. The company's sustainability work extends beyond the terminal. Earlier this year, DP World invested approximately US$49,000 to create digital classrooms and computer laboratories at two schools in Callao, improving access to technology for 790 primary and secondary students. At Nuestra Señora de Guadalupe, DP World installed 11 digital classrooms and a computer laboratory, benefiting 322 secondary students directly and another 273 primary students. At Dos de Mayo, a new computer laboratory is supporting 195 primary students with improved technology and learning facilities. The investment builds on DP World's wider support for education in Callao, where the company has been improving educational spaces since 2020. It also builds on its Academic Excellence Awards, which recognize employees' children for outstanding academic performance. From cleaner port operations to stronger educational opportunities in Peru, these efforts reflect DP World's broader approach to sustainability: supporting trade while creating long-term value for the communities and environments connected to its operations.

World Cargo News
Sep 17th, 2026
DP World appoints Simon Pitout as Antwerp Gateway CEO.

DP World appoints Simon Pitout as Antwerp Gateway CEO. Published on 2026-09-17 at 15:16 DP World has appointed Simon Pitout as CEO of Antwerp Gateway. He succeeds Edi Cioran, who stepped down after a year at the helm. Pitout will take up his new position in January 2027. Choose your subscription. Considering a corporate subscription? Contact WorldCargo News to find out more. Want to read this article for free? You can read one free article per month. Enter your email and WorldCargo News'll send you a free link to access the full article. No payment required.

Maritime Magazine
Sep 15th, 2026
Hapag-Lloyd strengthens partnership with DP World to support growth in Africa.

Hapag-Lloyd strengthens partnership with DP World to support growth in Africa. * By Maritime Magazine * 2026-09-15 Hapag-Lloyd and DP World announce they have agreed to expand and further strengthen their long-standing cooperation in Africa. The partnership will focus on securing long-term terminal capacity in Dakar (Senegal), Luanda (Angola) and Dar Es Salaam (Tanzania) and supporting the development of key port infrastructure in Banana (Democratic Republic of the Congo) and Maputo (Mozambique). The cooperation will provide an important foundation for Hapag-Lloyd's continued growth in Africa and the further development of its service network across the continent. Hapag-Lloyd expects its transport volumes in Africa to exceed one million TEU in 2026. Building on this momentum, the company will continue to strengthen its network across the continent, with a clear focus on reliable services, sufficient capacity and consistently high quality for its customers. "Africa is one of Hapag-Lloyd's most important growth markets, and we see significant long-term potential across the continent. To support this growth, we need reliable infrastructure, sufficient terminal capacity and a network that can scale with our customers. By strengthening our cooperation with DP World across the Africa continent, we are taking an important step to further improve the foundations of our service offering in Africa," said Rolf Habben Jansen, CEO of Hapag-Lloyd AG. The expanded cooperation with DP World forms part of Hapag-Lloyd's broader terminal strategy. The company will continue to work with a diversified portfolio of terminal operators to ensure competitive, reliable and flexible access to port and landside infrastructure. At the same time, Hapag-Lloyd will continue to expand its own terminal portfolio through Hanseatic Global Terminals (HGT), in line with the company's long-term strategic objectives. (Partnership signing photo from Hapag Lloyd, and Port of Dakar photo from Dreamstime) Subscribe to its news service and receive free by email the latest relevant maritime news and the latest issue of eMaritime Magazine as soon as it is published.

2b Publishing
Sep 15th, 2026
DP World expands German chemicals logistics hub.

DP World expands German chemicals logistics hub. September 15, 2026 DP World has begun expanding its Wolfenbüttel chemicals logistics hub. The €50 million project adds specialist lithium-ion battery storage and a rail terminal as the site expands its chemical and automotive supply-chain role. DP World has started a €50 million expansion of its chemicals logistics operation in Wolfenbüttel, Germany, adding a 30,000m^2 warehouse designed for lithium-ion battery storage alongside a new rail terminal. The development will broaden an existing chemicals site into a larger multimodal logistics operation serving established agricultural-sector customers while expanding support for automotive supply chains. DP World expects the investment to create up to 80 jobs, with the new facilities scheduled to open next year. Chemicals logistics has been carried out at Wolfenbüttel since 2008, with the operation becoming part of DP World in 2022. The latest project substantially increases both the physical capacity and the range of materials the site can handle. The new battery warehouse reflects the growing logistics requirements surrounding European electric vehicle production. Lithium-ion cells and batteries require more specialised handling than conventional automotive components, with storage operations having to account for dangerous-goods classification, product condition, segregation, fire protection, documentation, and emergency procedures. Those requirements become increasingly significant as battery volumes grow. Cells can move through several stages between manufacture and installation, while returned, damaged, prototype, or replacement products may need different handling arrangements from new production material. Wolfenbüttel will add that capability to an operation already accustomed to regulated chemical products. The new warehouse forms part of a wider dangerous-goods facility for which German regulators granted an amended operating permit in July. The rail terminal adds another layer to the project. DP World says it will be the first facility of its type in the region designed for dangerous-goods transport, giving customers direct access to rail alongside the existing road network. An enclosed loading interface will allow rail cargo to move directly into the building under cover. The arrangement reduces additional handling between the warehouse and railway while making loading less dependent on weather conditions. For chemicals companies, direct rail access can be particularly useful where material moves in larger volumes or across long distances. Road freight remains essential for flexible collection and delivery, but rail provides another option where dangerous-goods restrictions, driver availability, emissions requirements, or repeated high-volume movements make an entirely road-based operation less attractive. The value lies in integrating the modes rather than treating them as competing systems. A logistics operator able to receive material, store it under the appropriate regulations, and transfer it to road or rail from the same site can remove intermediate handling stages that otherwise create cost and another opportunity for delay. DP World is also incorporating lower-energy building systems into the development. Plans include rooftop heat pumps, a large photovoltaic installation, and no fossil-gas connection, while office and welfare areas will use green roofing. The project is intended to meet German Sustainable Building Council standards and EU taxonomy criteria. Those measures have an operating consequence beyond certification. Large warehouses carry continuous electrical and thermal loads from lighting, ventilation, material handling, fire-protection systems, IT infrastructure, and other services. Specialist chemical and battery storage can add monitoring and environmental-control requirements on top of the ordinary building demand. The site preparation has already involved substantial civil engineering. Around 90,000m^3 of soil was moved before the building work, while archaeological finds, difficult weather, and wider disruption affecting construction complicated the preparatory programme. General contractor List-Bau is delivering the expansion. The permitting and groundworks demonstrate why industrial logistics capacity cannot be measured simply in square metres of warehouse space: dangerous-goods approvals, rail interfaces, utilities, traffic movements, fire strategy, drainage, structural design, and operating procedures all have to be resolved before a facility can accept its first customer stock. Once completed, Wolfenbüttel will remain one of 19 chemicals warehouses operated by DP World across Europe. The company expects the expanded site to become its leading European chemicals storage facility and part of its growing German network for lithium-ion battery logistics. The investment also aligns with DP World's broader move deeper into contract logistics and specialist warehousing rather than relying solely on ports and terminals. Chemical and automotive customers increasingly expect logistics providers to connect storage, inland transport, customs, and distribution across a wider part of the supply chain. For Wolfenbüttel, the engineering challenge is now converting a relatively complex design into an operation capable of serving conventional chemicals and a growing battery workload without adding delay or unnecessary handling. The €50 million price tag creates the capacity; utilisation, safe operation, and dependable multimodal throughput will determine whether it earns its keep. Stories for you. * BPW redesigns trailer wheel-end for lower weight BPW has redesigned its ECO Pro trailer wheel-end assembly system. The next-generation nine-tonne axle component cuts weight while retaining serviceability and extending warranty coverage for European trailer operators. * DP World expands German chemicals logistics hub DP World has begun expanding its Wolfenbüttel chemicals logistics hub. The €50 million project adds specialist lithium-ion battery storage and a rail terminal as the site expands its chemical and automotive supply-chain role.

Mangalore Mirror
Sep 15th, 2026
DP World Cochin records highest-ever monthly throughput, exceeding 97,950 teus in August 2026.

DP World Cochin records highest-ever monthly throughput, exceeding 97,950 teus in August 2026. Terminal records 51% year-on-year growth in August and 19% growth in FY 2026-27 year-to-date Key details & overview. Bengaluru, 15 September 2026: DP World Cochin's International Container Transshipment Terminal (ICTT) recorded its highest-ever monthly throughput in August 2026, handling 97,952 twenty-foot equivalent units (TEUs), an increase of 51% year-on-year. DP World Cochin's record August throughput builds on sustained growth in container volumes at the terminal. After handling 74,644 TEUs in June and 74,585 TEUs in July, volumes rose to 97,952 TEUs in August, setting a new monthly record. The performance underscores the terminal's operational capabilities and its growing role as a key gateway for regional and international trade. Between June and August, ICTT also handled 51 ad hoc vessel calls while maintaining high levels of operational efficiency, demonstrating its ability to accommodate additional vessel traffic and support cargo flows across key global trade routes amid geopolitical disruptions. Hemant Kumar Ruia, Country Manager, Subcontinent (India), DP World, said: "Our record throughput in August, together with consistently strong volumes in recent months, reflects the dedication of our team and the trust our customers place in DP World Cochin. As global trade evolves, we remain focused on delivering safe, reliable and efficient operations that keep cargo moving." "With state-of-the-art infrastructure and robust capacity, ICTT is well equipped to accommodate large vessels and manage additional volumes, while delivering world-class productivity, faster vessel turnaround and dependable cargo movement. As India advances its maritime and logistics ambitions, we will continue strengthening Cochin's position as a competitive trade gateway, supporting regional prosperity and the nation's economic growth," Ruia added. DP World has also developed Kerala's first Free Trade Warehousing Zone (FTWZ) at Cochin; the only facility of its kind in India co-located within a major port. The FTWZ has recorded strong performance, reflecting growing customer adoption of the integrated facility for world-class storage, consolidation and distribution solutions for EXIM trade. Together with ICTT, the facility strengthens DP World's end-to-end logistics proposition in the region, enhancing connectivity and supply chain resilience for businesses.