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Teleperformance

Outsourced customer experience management services

Accounts Payable Executive

Account ManagementPosted on Nov 12
Full-timeJaipur, Rajasthan, IndiaNo salary listedIn-person

About the Job

Requirements

  • Specialized schooling or previous practical experience is likely to be required.
  • Understand the specific needs or requirements of problems and apply relevant subject matter knowledge and skills.
  • Deliver work to time, cost, and quality requirements, adjusting proactively as requirements change.
  • Ensure work within the area of expertise complies with the relevant professional discipline.

Responsibilities

  • Develop medium- to long-range sales plans and strategies to protect, grow, and diversify relationships with a defined group of existing customers.
  • Identify and manage interactions with assigned existing customers to find cross-selling, upselling, and repeat-sales opportunities.
  • Resolve problems and ensure customers receive high-quality customer service.
  • Develop client retention and growth plans and strategies for profitable business with assigned accounts.
  • Review and report on customer retention, business opportunities, and market trends.
  • Sell directly to ultimate purchasers or indirectly through channel partners, as applicable.

About the Company

Teleperformance

Outsourced customer experience management services

Teleperformance provides outsourced customer experience management for global brands, handling customer interactions across multiple channels such as phone, chat, email, and social media. Its offerings combine trained contact center agents, technology platforms, and analytics to manage and optimize customer journeys for clients. The company’s global scale, long industry experience, and history of strategic acquisitions help it deliver consistent service across many countries and industries while maintaining strict quality standards. Its goal is to help brands improve customer interactions, increase efficiency, and focus their own resources on core business activities.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1978

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