Salesforce Functional Associate

Line of Service

Advisory

Industry/Sector

Specialism

Salesforce

Management Level

Associate

Job Description & Summary

About PwC South East Asia Consulting

At PwC, we help businesses work smarter, innovate, and grow. Across Southeast Asia, our consulting practice is rapidly expanding, with teams in Singapore, Indonesia, Malaysia, Philippines, Thailand, and Vietnam. We deliver large-scale transformation projects from strategy through execution, supporting clients in building effective organizations, managing risk, and leveraging technology.

Joining PwC means being part of a purpose-led firm that builds trust in society and solves important problems. You’ll work with inspiring leaders and talented professionals in a diverse, inclusive, and collaborative culture that provides exceptional career experiences.

About the Role

As a Salesforce Functional Associate, you’ll be part of a team of problem solvers, helping clients design and implement Salesforce solutions that drive business transformation. You’ll bridge the gap between business needs and technical solutions, ensuring that Salesforce applications deliver measurable impact.

Key Responsibilities:

• Collaborate with clients to gather and document functional requirements.

• Analyze business processes and recommend Salesforce-based solutions.

• Prepare specifications, process flows, and functional documentation.

• Work closely with technical teams to test and validate custom solutions, integrations, and migrations.

• Maintain a backlog of requests for enhancements, bug fixes, and new features.

• Ensure deliverables meet both technical standards and client expectations.

• Track and report project status to stakeholders.

• Contribute to Agile ceremonies and project planning sessions.

• Communicate effectively with clients and team members across diverse backgrounds.

About You

We’re looking for someone who combines business analysis skills with Salesforce expertise.

Qualifications & Skills:

• Bachelor’s degree in IT, Computer Science, Engineering, or related fields.

• 2–3 years of Salesforce functional experience across platforms (Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, Education Cloud, Financial Services Cloud, or Health Cloud).

• At least one Salesforce certification (e.g., Administrator, Platform App Builder, or Consultant track).

• Strong understanding of Salesforce functionality, configuration, and solution design.

• Skilled in client engagement and collaboration with technical teams.

• Excellent communication skills in English.

• Ability to deliver results in a fast-paced, multicultural environment.

• Curious and proactive in learning new features, with a passion for sharing knowledge.

What We Offer

• A values-driven culture built on integrity, collaboration, and innovation.

• Opportunities for professional growth through extensive learning and development programs.

• Exposure to diverse projects across Southeast Asia.

• A supportive environment that prioritizes wellbeing, reward, and career progression.

• The chance to make a real impact by helping clients transform their businesses.

Placement: Yogyakarta, Indonesia

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:Degrees/Field of Study preferred: Bachelor Degree

Certifications (if blank, certifications not specified)

Required Skills

Salesforce, Salesforce CRM Analytics, Salesforce Database, Salesforce Platform

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Application Software, Business Model Development, Business Process Modeling, Business Systems, Communication, Developing Training Materials, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure, Optimism, Process Standardization, Project Architecture, Project Budgeting {+ 13 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Up to 40%

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date