Operations Manager

 

About Draiver

Draiver is a technology company transforming vehicle logistics. With operations in the U.S., Brazil, Mexico, and LATAM, our AI-powered platform helps fleets, OEMs, and dealerships move vehicles with efficiency and scale.

We are looking for an Operations Manager to lead our team and day-to-day activities in Mexico. This is a key leadership position, responsible for ensuring operational excellence, developing people, and supporting Draiver’s growth in the region.

What You’ll Do

• Oversee daily logistics and vehicle movements, guaranteeing on-time and high-quality execution.
• Manage and lead the local operations team, setting clear goals and ensuring accountability.
• Build a performance-driven culture through coaching, feedback, and development.
• Track KPIs and operational metrics, using data to improve results and processes.
• Strengthen relationships with clients, ensuring that expectations are met and exceeded.
• Collaborate with other departments (Product, Tech, Finance, HR) to align local operations with global priorities.
• Identify opportunities to improve efficiency, scalability, and customer experience.
• Driver Supply & Engagement: Build and manage a reliable driver network, implementing strategies to recruit, onboard, retain, and incentivize high-quality drivers.

What We’re Looking For

• 5+ years of experience in operations management, preferably in logistics, gig economy, mobility, or tech.
• Proven track record of leading and developing teams.
• Strong leadership skills: clear communicator, problem-solver, and able to make decisions under pressure.
• Comfortable working with data, KPIs, and performance dashboards.
• English is desired.
• Experience in fast-growing or startup environments is a plus.