Pharmacy Technician 2
$20.67 - $30.19
Mid
Fall River, MA, USA
In Person
Medical, Clinical & VeterinaryPharmacy
About the job
Requirements
- Written and oral communication skills.
- Basic math skills needed for compounding.
- Ability to work in a team environment.
- Ability to problem solve.
- Ability to provide a high level of customer service to patients, visitors, and staff.
- Perform gloved fingertip and media fill tests as required.
- Maintain CPhT licensure and state registration as required.
- Treat customers with courtesy, respect, and compassion; respond patiently and appropriately to questions and requests in a timely manner.
- Handle interruptions skillfully and maintain a professional appearance and demeanor.
- Strive to prevent or resolve customer concerns to the customer's satisfaction.
Responsibilities
- Handle medications properly, including receiving, distribution, expiration-date management, inventory management in Pyxis, storage, repackaging, compounding, filling orders, delivery, and stocking.
- Perform hazardous compounding and batch sterility tests as applicable to the site's career ladder criteria.
- Monitor at least one Key Performance Indicator or produce at least one Key Process Improvement, and assist in revising training materials as applicable to the site's career ladder criteria.
- Demonstrate intermediate skill performance in at least one applicable area: purchasing, decentralized pharmacy services, medication histories, or automated dispensing cabinet optimization.
- Assist with wholesaler order receiving, scan deliveries, inventory and sticker items to verify receipt, confirm medications are scannable, inform the appropriate person in writing when stock is low, and repackage bulk medications into unit doses when needed.
- Perform dosing, unit-conversion, and admixture-volume calculations; prepare the clean room and sterile products area for daily use; follow clean room procedures; prepare low- and medium-risk sterile and non-sterile compounds; and use universal precautions and aseptic technique.
- Check expiration dates, credit and debit patients in Meditech when medications are reordered or returned, resolve missing medication issues, perform monthly floor inspections, ensure medications are labeled, dispose of medications and hazardous substances and sharps properly, identify and return eligible expired medications for credit, and assist with semi-annual inventory activities as needed.
- Receive medication labels and orders; accurately select the correct drug, dosage form, and strength; retrieve medications from the automated dispensing cabinet fill list and at the window; organize filled medications for pharmacist checking; refill trays and kits, including code trays, STEMI kits, anaphylaxis kits, and tackle boxes; and accurately fill operating-room machines.
- Conduct routine rounds to patient care areas and units; deliver medications to automated dispensing cabinets, medication rooms, or nurses as requested; update machines with the current drug date; remove outdated medications from automated dispensing cabinets at each delivery; and return medications from floors when needed.
- Load and unload automated dispensing cabinets accurately, use scanners when required, load medications neatly without overfilling pockets, troubleshoot minor equipment issues, and reboot equipment as needed.
- Use customer service and communication skills to resolve issues, answer phones, triage calls requiring a pharmacist, and communicate with nursing and other staff outside the pharmacy department.
- Maintain professionalism and working relationships, dress professionally, keep the work area neat and organized, represent the pharmacy department and act as a liaison when needed, comply with HIPAA policies, support training of new staff, and manage and prioritize time effectively.
- Accurately document daily logs, including refrigerator, hood-cleaning, and eyewash logs, and report omissions or errors.
- Maintain accurate records and handoffs for controlled substances and immediately report concerns or discrepancies to a pharmacist or supervisor.
- Complete assignments within an acceptable timeframe, use time and resources effectively, maintain efficient working relationships, and be reliable in attendance and punctuality.
- Contribute to team quality efforts, offer solutions to issues, produce quality work, continually improve work quality, accept responsibility for work performed, and take appropriate corrective action.
About the company
Memoir Health provides a behavioral healthcare platform that enables home-based care for behavioral health and substance use issues. It helps health systems remotely manage patients with tools like remote patient monitoring, scheduling, virtual care, and outcomes management, powered by a data analytics engine that highlights cost-saving opportunities and supports automated workflows and one-click referrals. The platform differentiates itself by automating care journeys and delivering integrated, outcomes-focused care within managed care and other healthcare networks, reducing administrative workload for clinicians. Its goal is to make care more proactive, accessible, and coordinated from patients’ homes, improving outcomes while lowering costs, and Memoir Health was later acquired by Lumeo Health in 2020.
Company Size
1-10
Company Stage
Seed
Total Funding
$7.5M
Headquarters
New York City, New York
Founded
2018
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Simplify's Take
What believers are saying
- A $37 million Starr Foundation alliance launched September 2026 for aging research.
- Brown Health targets 30,000 new primary-care patients and 27 hires over three years.
- Primary-care waitlists fell from 14,000 to 4,800, showing access improvements.
What critics are saying
- UnitedHealthcare Medicare Advantage cutoffs hit 1,900 members in July 2026, hurting referrals.
- A Massachusetts data breach investigation remains unresolved, exposing patient trust and regulatory risk.
- Fiscal 2025 margin was 0.9%; weak reimbursement can trigger another existential liquidity squeeze.
What makes Brown University Health unique
- Brown University Health unites Lifespan hospitals with Brown University academic medicine since 2025.
- Its 2025 Brown Physicians merger added 500-plus physicians and 1,500-plus providers.
- Epic, Workday, and Brown-aligned research integration create a larger operating platform.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401(k) Retirement Plan
- Flexible Work Hours
- Remote Work Options
- Paid Vacation
- Paid Holidays
- Paid Sick Leave
- Productivity Bonus
- Stock Options
- Company Equity