Technical Architect - Manhattan Associates Active WM
No salary listed
Senior
Remote in USA
HybridRemote within the US, with occasional travel to client sites for project needs.
Solution EngineeringImplementation & Technical Account Management
About the job
Requirements
- At least one Manhattan Active WM implementation that successfully went live and is referenceable.
- Experience working with Manhattan Active WM as a client resource, systems integrator, consultant, implementation partner, or former Manhattan Associates employee.
- Deep understanding of Manhattan Active WM architecture, integration patterns, APIs, extensions, configuration, and technical capabilities.
- Experience designing integrations between Active WM and enterprise systems such as enterprise resource planning, order management systems, transportation management systems, warehouse execution or control systems, automation systems, robotics, material handling equipment, labor systems, parcel systems, and other supply chain applications.
- Experience with REST APIs, web services, event-driven integration, messaging, JSON, XML, middleware, and enterprise integration platforms.
- Understanding of cloud-based or software-as-a-service application architecture and the technical considerations associated with integrating cloud solutions into enterprise environments.
- Experience supporting system, integration, performance, regression, and end-to-end testing.
- Ability to troubleshoot complex technical and integration issues across multiple applications and technology platforms.
- Understanding of data conversion, data migration, master data, transactional data, and interface reconciliation.
- Ability to take initiative, lead technical workstreams, and work effectively with minimal supervision.
Responsibilities
- Serve as the Manhattan Active WM technical architecture domain expert and advocate for sound architecture and implementation practices.
- Own and/or support the overall technical architecture for Manhattan Active WM implementations.
- Define how Active WM integrates into the client's broader enterprise and supply chain technology landscape.
- Develop and maintain solution architecture diagrams, system context diagrams, integration architecture, data flows, interface inventories, and other technical design documentation.
- Evaluate technical requirements and recommend solutions that maximize standard Manhattan Active capabilities while minimizing unnecessary customization and technical complexity.
- Provide technical leadership and architectural governance throughout design, build, testing, deployment, and production stabilization.
- Conduct technical design reviews and ensure solutions conform to established architecture, security, integration, and supportability standards.
- Define the end-to-end integration architecture between Manhattan Active WM and upstream and downstream applications.
- Design and review application programming interface, event, message, batch, and other integration patterns.
- Work with client and vendor technical teams to define interface specifications, mappings, error handling, monitoring, reconciliation, and recovery processes.
- Ensure interfaces support required transaction volumes, performance expectations, operational resiliency, and business continuity requirements.
- Coordinate integration dependencies across Manhattan Associates, client teams, third-party software providers, automation vendors, and systems integrators.
- Support troubleshooting of complex integration issues and facilitate root-cause analysis across system boundaries.
- Partner with functional leads and client stakeholders to understand business requirements and identify requirements that cannot be satisfied through standard Active WM capabilities.
- Evaluate technical gaps and determine appropriate solutions using supported Manhattan Active extensibility capabilities and integration patterns.
- Translate functional requirements and gap analysis findings into detailed technical requirements and solution designs.
- Develop or review technical specifications for approved extensions and integrations.
- Ensure extensions follow Manhattan Active architecture principles and minimize impacts to scalability, maintainability, upgrades, and long-term support.
- Coordinate technical requirements walkthroughs, design reviews, and client or vendor approvals.
- Define and support Active WM data requirements, including master data, configuration data, transactional data, and integration data.
- Support data mapping and conversion activities between legacy systems and Active WM.
- Develop or review data migration and conversion strategies.
- Define validation and reconciliation processes to ensure data completeness and accuracy.
- Support cutover planning related to data conversion, initial data loads, interface activation, and transaction synchronization.
- Provide technical leadership for system integration testing, end-to-end testing, performance testing, regression testing, and production readiness.
- Partner with functional and testing teams to translate integration and technical requirements into test scenarios and scripts.
- Ensure testing validates complete business transactions across Active WM and integrated applications rather than individual interfaces in isolation.
- Support defect triage and root-cause analysis.
- Coordinate with Manhattan Associates, client IT teams, integration partners, and third-party vendors to resolve technical defects.
- Review testing results and technical quality metrics to assess production readiness.
- Assess solution architecture for expected warehouse transaction volumes, peak processing requirements, interface throughput, and operational demands.
- Identify potential architectural, integration, or performance risks before deployment.
- Support performance and volume testing activities.
- Work with Manhattan Associates and client technology teams to diagnose performance issues and develop appropriate remediation plans.
- Ensure the overall solution is designed for scalability, reliability, recoverability, and operational support.
- Develop and support the technical components of deployment and cutover plans.
- Coordinate interface activation, data conversion, technical validation, and production readiness activities.
- Provide hands-on technical leadership during go-live and startup.
- Lead or participate in technical command-center activities during deployment.
- Troubleshoot integration, data, configuration, and system issues during startup.
- Provide production and hypercare support to stabilize the solution following go-live.
- Facilitate root-cause analysis and ensure technical issues are transitioned appropriately to ongoing support organizations.
- Document lessons learned and identify architectural or technical improvements for subsequent deployments.
- Work closely with client enterprise architects, application teams, infrastructure teams, integration teams, cybersecurity resources, warehouse operations, and business stakeholders.
- Collaborate closely with Manhattan Associates technical and functional resources throughout implementation.
- Partner with 4SIGHT project managers, functional leads, configuration consultants, integration resources, testing leads, and deployment teams.
- Communicate complex technical concepts clearly to both technical and business audiences.
- Identify technical risks, dependencies, assumptions, and decisions and communicate them effectively to project leadership.
- Mentor technical team members and provide guidance on Manhattan Active WM architecture and implementation practices.
Desired Qualifications
- Experience with Manhattan Associates complementary products and broader Manhattan Active solutions.
- Experience with warehouse automation, warehouse execution or control systems, robotics, conveyor systems, sortation, automated storage and retrieval systems, or other material handling technologies.
- Manhattan Active WM.
- Manhattan Active platform architecture.
- Manhattan Active APIs and extensibility framework.
- REST APIs and web services.
- JSON and XML.
- Event-driven and message-based architectures.
- Enterprise integration platforms and middleware.
- Enterprise resource planning and order management integrations.
- Warehouse execution or control systems and warehouse automation integrations.
- Robotics and material handling systems.
- Data conversion and migration.
- Cloud or software-as-a-service architecture.
- Identity, authentication, and enterprise security integration.
- Integration monitoring and operational support.
- Performance and volume testing.
- DevOps and software deployment practices.
About the company
4SiGHT Supply Chain Group is a vendor-independent consulting firm helping organizations plan, implement, and optimize distribution, transportation, and omnichannel operations. The firm provides supply chain strategy, warehouse and network design, and technology implementation across warehouse, transportation, and order management systems, plus a dedicated Manhattan Associates practice through its 4ACTiVE toolkit of upgrade assessments, implementation, training, development, and support. What sets 4SiGHT apart is its independence from material handling vendors and software providers, recommending technology on fit alone, with consultants averaging nearly two decades of experience. The goal is to help clients complete successful transformations with dedicated project teams.
Company Size
N/A
Company Stage
N/A
Total Funding
N/A
Headquarters
Middlewich, United Kingdom
Founded
2003
Simplify's Take
What believers are saying
- Manhattan still lists 4SiGHT as a Platinum Level Partner in 2026.
- Rick Cole earned 2026 Supply Chain Pro to Know recognition, strengthening sales credibility.
- Partnership-driven expansion stays active through 2026, with 4SiGHT promoting new services and clients.
What critics are saying
- Revenue concentration on Manhattan exposes 4SiGHT to partner-program changes and competitive displacement.
- At roughly 51-200 employees, one lost enterprise client dents delivery capacity and growth.
- If Manhattan shifts to direct services, 4SiGHT’s core differentiation collapses quickly.
What makes 4SiGHT Supply Chain unique
- Fourteen-year Manhattan Associates partnership makes 4SiGHT a specialist, not a generalist.
- 4SiGHT won Manhattan Partner of the Year seven times, signaling deep implementation credibility.
- Its 4ACTiVE services target Manhattan ActivePlatform clients needing optimization, upgrades, and technical support.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- FSA
- 401(k) Retirement Plan
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- Paid Vacation
- Paid Holidays
- Maternity Leave
- Bereavement