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The Michaels Organization

Residential real estate development and management

Leasing Manager

Real Estate SalesUpdated on Nov 5
Full-timeBuffalo, NY, USA$21 - $23 /hrIn-person

About the Job

Requirements

  • High proficiency in Microsoft Word and Excel.
  • Proficiency with social marketing platforms including Facebook, Twitter, Instagram, YouTube, Pinterest, and Snapchat.
  • Ability to train, motivate, and develop team members.
  • Ability to work independently and lead a group.
  • Ability to work outdoors in extreme conditions and to sit, walk, or stand for lengthy periods when required.

Responsibilities

  • Ensure site compliance with national branding, programs, and marketing goals outlined in the annual marketing plan.
  • Develop and distribute leasing and marketing collateral, including flyers, and submit PRFs while ensuring accuracy on printed materials.
  • Supervise the planning, preparation, and implementation of approved marketing, leasing, and property events, including social media competitions.
  • Assist with, review, and ensure execution of monthly marketing calendars and initiatives.
  • Attend and participate in leasing and marketing calls and meetings.
  • Develop, train, and mentor Leasing Specialists and other onsite team members in customer service, responding to leads, conducting tours, and phone-call handling, using mystery-shop questionnaires as a guide; ensure completion of leasing training such as Fair Housing and regular competition visits.
  • Assist with recruiting and interviewing new Leasing Specialists.
  • Establish sales and marketing strategies to increase traffic and closing ratios.
  • Conduct regular marketing research and maintain thorough product and market knowledge.
  • Complete and submit accurate reports in a timely manner as required.
  • Lead the team in preparing and accurately maintaining leasing paperwork; conduct audits as needed to ensure all files are complete and information is accurately represented in Entrata.
  • Manage and maintain accurate vanity numbers and use Entrata programs, including listening to phone calls, to ensure quality in leasing and marketing.
  • Recommend new strategies as the market evolves.
  • Prepare the yearly marketing plan and ensure the site achieves the leasing goals set forth in its projections.
  • Build and maintain campus relationships and meet routinely with appropriate department heads.
  • Build and maintain business-to-business relationships within the community.
  • Perform special projects and tasks as directed.
  • Adhere to company policies and procedures.

Desired Qualifications

  • Prior student housing, real estate, or hospitality experience.
  • A college degree.

About the Company

The Michaels Organization

Residential real estate development and management

The Michaels Organization is a national real estate firm that designs, develops, and manages rental communities. It serves diverse residents, including military and affordable housing, with a portfolio exceeding $12 billion in assets and more than 200,000 residents across the United States. Its business model is full-service and integrated, handling every step from initial design and development to long-term property management. Revenue comes from development fees, property management fees, and rental income from owned and managed properties. A key differentiator is its end-to-end lifecycle control, which aims to maintain consistent quality across properties. The company also supports residents through The Michaels Organization Educational Foundation, which provides academic scholarships to residents. The goal is to provide stable, well-managed housing communities at scale while promoting community development and resident education.

Company size
1,001-5,000
Company stage
Grant
Total funding
$65.7M
Headquarters
Camden, NJ
Founded
1973

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