Clinical Support & Patient Administration·Updated on Nov 13·
Full-timeMissouri, USA$18.39 /hr
About the Job
Requirements
A high school diploma or GED is required.
An associate's or bachelor's degree in a human service field is preferred.
Experience in an office setting is preferred.
Must be able to perform essential job functions such as bending, lifting, and transporting patients.
Must complete required training and continuing education, including CALM and CPR certifications.
Responsibilities
Answer incoming calls and provide helpful, accurate information about hospital programs.
Schedule assessments and coordinate referrals with clinical staff and outside agencies.
Communicate with patients, families, and team members.
Maintain knowledge of hospital programs and admissions procedures.
Support quality improvement and uphold patient confidentiality.
Desired Qualifications
An associate's or bachelor's degree in a human service field.
Experience in an office setting.
Be the First Connection to Care – Join Us as an Admissions Counselor Schedule: Saturday & Sunday 12:00pm-12:00am, Monday & Tuesday 3:30pm-11:30pm.
As an Admissions Counselor, you’ll be the first point of contact for individuals and families seeking help, offering a calm and compassionate voice during moments of need. You’ll help guide callers through the admissions process, schedule assessments, and ensure referrals are routed to the appropriate services within our hospital.
This is a great opportunity for someone who excels in communication, can stay grounded in high-pressure situations, and has a heart for helping others access behavioral health services. This evening shift role is ideal for someone who values purposeful work and thrives in a fast-paced, service-focused environment.
This position is based at Royal Oaks Hospital, a subsidiary of Compass Health Network.
Answer incoming calls and provide helpful, accurate information about hospital programs
Schedule assessments and coordinate referrals with clinical staff and outside agencies
Communicate clearly and compassionately with patients, families, and team members
Maintain knowledge of hospital programs and admissions procedures
Support quality improvement and uphold patient confidentiality at all times
Stay current with required training and continuing education, including CALM and CPR certifications
High School/GED required Associates/Bachelor’s degree in a human service field preferred
WORK EXPERIENCE Experience in an office setting preferred
PHYSICAL REQUIREMENTS Must be able to perform essential job functions such as bending, lifting and transporting patients You’ll Be A Great Fit for This Role if You:
Communicate clearly, calmly, and professionally under pressure
Are empathetic and patient-focused, even in stressful situations
Understand the importance of timely, accurate coordination in behavioral health care
Can stay organized and focused while managing a variety of tasks
Are committed to the mission of providing accessible, high-quality care in rural communities