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Prime Healthcare

Acquires and reorganizes underperforming hospitals

Director of Process Improvement

Medical, Clinical & VeterinaryConfirmed live in the last 24 hours
Full-timeHarlingen, TX, USANo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree is required; a healthcare-related field is preferred.
  • Four to five years of healthcare experience and one to four years of quality improvement experience are required.
  • State registered nurse licensure or a license in a healthcare field is preferred.
  • Good computer skills are required.
  • Experience reviewing charts for quality-of-care issues is required.
  • The role requires detail-oriented organizational skills and the ability to handle multiple cases, directions, and follow-through.
  • Good verbal and written communication skills are required.
  • Experience communicating with medical staff is required.
  • The role requires coordination with internal departments and external entities to ensure compliance with company policies and state and federal regulatory and accreditation standards.
  • Certified Professional in Healthcare Quality certification is preferred.

Responsibilities

  • Lead the hospital's quality assurance and performance improvement programs to support patient safety, clinical excellence, and regulatory compliance.
  • Develop and implement quality initiatives that improve outcomes, enhance patient satisfaction, and support organizational goals.
  • Monitor, analyze, and report quality metrics, performance indicators, and outcome data to drive data-informed decision-making.
  • Partner with physicians, nursing leaders, and hospital administration to identify opportunities for improvement and implement best practices.
  • Ensure compliance with accreditation standards, regulatory requirements, and quality reporting programs.
  • Lead root cause analyses, corrective action plans, and performance improvement activities to strengthen organizational performance.
  • Mentor and develop quality professionals while fostering a culture of accountability, continuous improvement, and patient-centered care.

Desired Qualifications

  • A master's degree is preferred.

About the Company

Prime Healthcare

Acquires and reorganizes underperforming hospitals

Prime Healthcare operates a network of hospitals and outpatient centers across the United States, concentrating on turning around financially struggling facilities. It invests in infrastructure and technology, restructures operations, and negotiates payer terms (including pursuing higher out-of-network reimbursements) to improve financial performance, and it manages both for-profit hospitals and not-for-profit facilities through the Prime Healthcare Foundation. The company aims to raise clinical quality and patient safety while expanding access in hundreds of communities, though it has faced legal and regulatory scrutiny over billing practices and service-line decisions. Its goal is to stabilize and improve the financial and clinical performance of underperforming hospitals so they can continue serving their communities.

Company size
5,001-10,000
Company stage
Debt Financing
Total funding
$2.2B
Headquarters
Ontario, CA
Founded
2001

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