Full-Time

Customer Implementation Consultant II

Posted on 5/22/2024

Deputy

Deputy

201-500 employees

Workforce management for scheduling and payroll


Entry

Remote in UK

Required Skills
Sales
Requirements
  • Proven ability to understand, define, and document deliverables
  • Strong understanding of and experience with implementation cycles
  • History of meeting work schedules under tight deadlines
  • Experience with enterprise SaaS applications
  • 1-2 years of professional experience in delivery, implementation, or project management
Responsibilities
  • Manage the end-to-end delivery and implementation of complex projects for Deputy’s largest enterprise customers
  • Act as a trusted advisor to customers by providing best practices and identifying areas of opportunity
  • Validate customer requirements discovered in the sales process through technical workshops
  • Define and communicate project plans with clearly defined timelines and deliverables
  • Collaborate with Solutions Architects to design custom solutions
  • Engage CX Engineers and delivery partners to develop and deliver custom work
  • Interpret and map customer’s business structure to the Deputy platform
  • Proactively communicate with internal and external stakeholders regarding project status
  • Provide training sessions and materials to customers for continued success
  • Collaborate with Support and Success teams to document configurations and key stakeholders

Deputy offers a workforce management solution for staff scheduling, timesheets, tasking, and communication, catering to over 100 countries and 245 industries. The platform focuses on simplifying payroll and administrative tasks to streamline businesses' core operations.

Company Stage

Series B

Total Funding

$143.1M

Headquarters

Sydney, Australia

Founded

2008

Growth & Insights
Headcount

6 month growth

12%

1 year growth

22%

2 year growth

16%