Manager/Senior Executive
Public Service Division
Manager/Senior Executive
Public Service Division
Public Service Division (PSD) · Singapore, Singapore (Hybrid) · Contract · Posted 2026-10-13
Workplace: hybrid
Department: Public Service Transformation (PST)
The Challenge
The Public Service Division (PSD) is driving the next phase of Public Service Transformation (PST) by harnessing Artificial Intelligence (AI), digital technologies and innovation to enable a more responsive, effective and future-ready Public Service.
As part of the team, you will support the design and implementation of AI x PST initiatives that accelerate AI adoption, build organisational capabilities, and strengthen innovation across the Public Service. You will work closely with agencies, Whole-of-Government partners and industry to identify opportunities, develop practical solutions and enable experimentation that delivers meaningful transformation outcomes.
This role offers the opportunity to shape emerging AI x PST initiatives, influence transformation efforts across government, and contribute to innovation platforms and programmes, including the Innovation Hub, that foster collaboration, experimentation and capability building.
Key Responsibilities
You will be responsible for:
A. Innovation and Ecosystem Development
· Design and implement Whole-of-Government innovation and transformation programmes and platforms, including key innovation budgets, awards, and dialogues, that encourage experimentation, collaboration and problem-solving across the Public Service.
· Build and maintain partnerships with government agencies, academia, industry and technology partners to strengthen the innovation ecosystem.
· Curate complex innovation and transformation opportunities, challenge statements and collaborative projects that address public sector priorities.
B. Stakeholder Engagement and Programme Management
· Engage diverse stakeholders across the Public Service to understand their innovation and transformation ambitions, operational challenges, capabilities and support needs.
· Build alignment across stakeholders and drive successful implementation of innovation and transformation initiatives.
· Support the planning and delivery of events, engagements and strategic partnerships.
· Coordinate projects across multiple workstreams, ensuring timely delivery, effective governance and quality outcomes.
· Prepare presentations, reports, briefing materials and strategic recommendations for senior management.
· Analyse qualitative and quantitative insights to evaluate programme effectiveness and recommend improvements.
C. AI Strategy, Transformation and Capability Development
· Support the development and implementation of AI x PST initiatives that advance Public Service Transformation.
· Identify opportunities where AI and emerging technologies can improve public service delivery, organisational effectiveness and workforce productivity.
· Design, coordinate and implement AI-PST-related projects, pilots and initiatives in collaboration with partner agencies and Whole-of-Government partners.
· Develop practical resources, frameworks and guidance to support AI adoption and responsible implementation across the Public Service.
· Monitor emerging AI trends, technologies and public sector practices to inform policies, programmes and future initiatives.
Support capability development efforts by designing and delivering workshops, learning journeys, communities of practice and engagement activities.
We are looking for someone who is curious about the future of government, passionate about innovation, and excited to work with diverse stakeholders to shape meaningful transformation across the Public Service. You enjoy solving complex problems, thrive in collaborative environments and are motivated by turning ideas into practical impact. Whether building partnerships or supporting innovation programmes, you are driven by a desire to improve outcomes across Public Service. Candidates with more than 5 years’ work experience, and prior experience with public agencies are preferred.
Key Competencies
A. Thinking Clearly and Making Sound Judgement
You collect and analyse different sources of information to aid your assessment of the problem at hand. You consider and evaluate possible solutions and propose the most appropriate one. You consider stakeholder needs as well as short- and long-term implications in proposing solutions. You make sound judgements by synthesising various data points and using a good sense of realities on the ground.
B. Working Effectively with Stakeholders
You actively reach out to stakeholders to gather feedback and identify gaps in meeting their needs and propose possible solutions to close these gaps. You reconcile different opinions and approaches to maintain a constructive partnership with stakeholders, and work with stakeholders to co-create solutions to advance a common good.
C. Keep Learning and Putting Skills into Action
You proactively keep up with, and apply, new knowledge in your work domain. You seek and embrace learning opportunities for personal and professional growth within and beyond your work domain. You share your learnings with colleagues and encourage them to put new knowledge into practice.
Functional Competencies
A. Systems Architecture & Innovation Implementation
You design interconnected innovation ecosystems and translate concepts into measurable outcomes. You have successfully built collaborative frameworks across organisational boundaries while leading innovative initiatives and scaling pilot programmes. You understand both the strategic vision of innovation networks and the practical realities of implementing change.
B. AI and Digital Transformation
You understand AI and other digital technologies and appreciate their potential applications within the public sector. You leverage AI and digital technologies, including generative AI, to improve productivity, redesign workflows and enhance service delivery. You translate business needs into practical AI-enabled solutions by balancing user needs, technical feasibility and organisational priorities. You demonstrate an understanding of AI governance, data management and responsible AI practices, and apply these principles when designing and implementing AI-enabled initiatives. You keep abreast of emerging technologies and continuously identify opportunities to strengthen AI adoption across the Public Service.
C. Analytical Thinking & Evidence-Based Strategy
You possess rigorous analytical skills, synthesising insights from diverse sources to develop actionable strategies. You learn from continuous experimentation and feedback loops and evaluate results to refine strategies and propose appropriate courses of action.
D. Stakeholder Co-Creation & Adaptive Leadership
You have built collaborative frameworks across organisational boundaries while leading innovative initiatives and scaling pilot programmes. You excel at transforming stakeholders into active partners through collaborative design processes and thrive in ambiguous environments. You demonstrate exceptional ability to facilitate meaningful engagement, create genuine buy-in, and maintain strategic momentum when working with incomplete information and evolving parameters.
Applicants will typically be notified on whether they are shortlisted or not within 4 weeks of the closing date of the job posting.
Successful candidates will be offered a 2-year contract in the first instance.
Apply at Public Service Division (PSD)
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