National Sales Analyst
CA$65k - CA$78k+ Annual Bonus
Mid, Senior
Bachelor's
Mississauga, ON, Canada
In Person
Sales & Account ManagementSales Operations
About the job
Requirements
- A bachelor's degree in Business, Commerce, Economics, Analytics, or a related field.
- Two to five years of experience in sales analytics, customer analytics, national accounts, or a related commercial role within CPG.
- Strong analytical and quantitative skills, with the ability to translate data into actionable commercial insights.
- Advanced Excel skills, including pivot tables, lookups, and formulas.
- Experience with customer portals, retailer performance data, and customer reporting tools.
- Experience working with ERP systems.
- Demonstrated ability to analyze customer performance, sales trends, promotional effectiveness, and compliance metrics.
- Strong written and verbal communication skills, with the ability to work directly with customers and internal stakeholders.
- Strong analytical capability and attention to data accuracy.
- Commercial mindset and ability to connect analysis to sales performance and customer outcomes.
- Strong customer relationship and issue-resolution skills.
- High level of ownership and accountability.
- Organizational and time-management skills.
- Ability to manage multiple priorities and customer issues in a fast-paced, deadline-driven environment.
- Proactive problem solving, including identifying root causes and driving issues through to resolution.
- Strong communication and stakeholder-management skills.
- Ability to challenge customer charges or performance findings professionally using supporting facts and data.
Responsibilities
- Own end-to-end purchase order management for the total LCL national business, from receipt and visibility through completion and customer resolution.
- Monitor order status and performance, proactively identifying exceptions, risks, and recurring issues requiring action.
- Maintain visibility of open and unresolved purchase order issues and drive them through to resolution with appropriate internal teams and LCL contacts.
- Act as the Sales team's primary customer-facing contact for LCL purchase order performance and related order-resolution matters.
- Develop and maintain working relationships with appropriate LCL contacts to support timely communication, escalation, and resolution.
- Identify recurring order-performance issues and provide fact-based recommendations for process improvement.
- Own detailed analysis of LCL on-time-in-full and fill-rate performance.
- Maintain reporting and dashboards that identify performance trends, recurring issues, and areas requiring corrective action.
- Investigate on-time-in-full and fill-rate failures to establish the facts and identify underlying causes.
- Coordinate with internal functions to obtain information and drive resolution while maintaining Sales ownership of the customer-facing outcome.
- Analyze customer fines and compliance charges related to order performance.
- Own the investigation, documentation, and customer dispute process for fines where supporting data demonstrates that a charge should be challenged.
- Track disputed fines through resolution and provide Sales leadership visibility into financial exposure, recovery, and recurring trends.
- Use on-time-in-full, fill-rate, and compliance data to identify opportunities to improve LCL customer performance and reduce avoidable costs.
- Analyze LCL sales performance by banner, category, brand, SKU, and other relevant customer measures.
- Develop customer scorecards, key performance indicator dashboards, and performance reporting that provide actionable commercial insights.
- Identify sales trends, distribution opportunities, performance gaps, and emerging risks.
- Support the Director and National Account Manager with fact-based analysis for customer meetings, business reviews, and commercial decision-making.
- Analyze distribution gains and losses, pricing activity, item performance, and customer trends.
- Translate complex customer and sales data into clear recommendations and actions.
- Provide detailed analysis of promotional and trade performance across the LCL business.
- Measure promotional effectiveness and post-event performance to identify opportunities for improved commercial return.
- Analyze trade investment against sales performance and customer results to support optimization of future activity.
- Identify underperforming and high-performing programs, brands, and SKUs and provide recommendations to the commercial team.
- Support customer planning and business reviews with analysis of promotional, pricing, and trade performance.
- Build working relationships with LCL contacts responsible for order performance, compliance, and related customer metrics.
- Represent the LCL Sales team in customer-facing discussions related to purchase order execution, on-time-in-full, fill rate, fines, and performance analytics.
- Ensure customer issues are documented, communicated, and progressed to resolution.
- Coordinate internally across functions while maintaining ownership of customer communication and commercial outcomes.
- Escalate material or recurring issues to the Director, Customer Development - LCL with supporting data, financial impact, and recommended actions.
- Act as the commercial link between the LCL Sales team and internal functions required to resolve customer issues.
- Provide internal teams with clear customer data, performance information, and required actions.
- Coordinate resolution across functions without assuming ownership of those functions' operational responsibilities.
- Ensure customer commitments, issues, and resolutions are accurately communicated and tracked.
- Contribute to continuous improvement initiatives that strengthen customer execution and commercial performance.
Desired Qualifications
- Experience working with major Canadian grocery or mass retail customers.
- Power BI experience.
- SAP experience.
About the company
KeHE Distributors moves groceries from producers to retailers across North America by running a network of distribution centers that stock and ship natural, organic, specialty, and fresh products. Its main product is distribution services: sourcing products from suppliers and delivering them to retailers through a large, regional logistics system. The company differentiates itself by being a pure-play grocery and natural products distributor with a large workforce of employee-owners (about 8,000) and a 19-center network, enabling a focused, scalable supply chain for natural and specialty foods. KeHE’s goal is to help retailers offer a broad selection of good-for-you foods and, in turn, serve and feed America through reliable, efficient distribution.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Naperville, Illinois
Founded
1953
Get referred to KeHE Distributors
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Simplify's Take
What believers are saying
- KeHE's February 2026 Summer Show drew over 5,000 attendees, signaling strong supplier demand.
- The July 2025 Elkton, Florida center added 530,000 square feet and 61% more space.
- BODi's May 2026 Shakeology launch expands KeHE into premium nutrition across 30,000 stores.
What critics are saying
- Teamsters charges in Ontario and Chino opened 2026 labor disputes over layoffs and contract changes.
- NLRB case 31-CA-379514 filed January 21, 2026 alleges discharge tied to layoff.
- KeHE's scale depends on winning retailer renewals; losing Sprouts or Total Wine would crush growth.
What makes KeHE Distributors unique
- KeHE serves 31,000 retailers with 19 North American distribution centers in 2026.
- KeHE extended Sprouts in September 2025 with a new 10-year distribution agreement.
- KeHE became Total Wine's primary distributor for specialty grocery across 283 superstores.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Health Savings Account/Flexible Spending Account
- Life Insurance
- Disability Insurance
- Paid Vacation
- Paid Sick Leave
- Paid Holidays
- Company Equity