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Services for the Underserved

Offers services to underserved New Yorkers

IT Logistics Specialist

Full-TimeDeadline 9/21/27
$65k - $70k/yr
Mid
New York, NY, USA
In PersonDaily on-site work Monday through Friday is required.
IT OperationsIT Service Desk & End User Support

About the job

Requirements
  • A high school diploma is required; college education in a related field is preferred.
  • At least 3 years of experience directly related to the stated duties and responsibilities.
  • Proficiency with Microsoft Excel, Word, Outlook, Teams, Microsoft 365 software, customer relationship management solutions, and purchase order software.
  • Strong time-management, proactive, and initiative skills.
  • Ability to work effectively in a fast-paced team environment and manage multiple projects.
  • Ability to work in the office daily from Monday through Friday.
  • Ability to lift 30 pounds.
Responsibilities
  • Develop, manage, and administer logistics policies and inventory-control program systems; process staff orders accurately and promptly; and maintain assigned existing assets in the asset-management system.
  • Manage the full life cycle of physical and virtual assets, including ordering, shipping, receiving, tracking, configuring equipment and assets, troubleshooting nonfunctioning equipment, and maintaining records.
  • Complete compliance and surveillance initiatives independently, perform data cleanup and accuracy checks, create documentation, and provide timely reporting.
  • Provide agency-wide user support by independently diagnosing and remediating issues using industry practices, including support outside standard hours when needed.
  • Respond to incoming phone calls, email messages, and in-person support requests, and track issues through the department's customer relationship management system.
Desired Qualifications
  • College education in a related field.

About the company

S

Services for the Underserved

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S:US helps New Yorkers who face homelessness, disability, behavioral health and addiction challenges, poverty, criminal justice involvement, and trauma access a wide range of supports across New York City and Long Island. It coordinates services such as case management, housing and stabilization, behavioral health treatment, recovery supports, rehabilitation, advocacy, and community-based programs tailored to each person’s needs. By linking housing, health, justice, and community resources, S:US delivers integrated, place-based services that address multiple barriers at once rather than focusing on a single issue. The goal is to help people lead purposeful lives, improve neighborhoods, and break the cycle of poverty for current and future generations of New Yorkers.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

New York City, New York

Founded

1978

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Simplify's Take

What believers are saying

  • The April 2026 crisis center adds recurring operating funding through 2031.
  • Urban Farms and bed-stuy food programs deepen neighborhood visibility and referrals.
  • TD's 2026 grant expands Homebase staffing during acute eviction pressure.

What critics are saying

  • S:US depends heavily on New York public funding and contract renewals.
  • Aerosolized political attacks on supportive housing threaten S:US's core Brooklyn model.
  • If state reimbursement tightens, its housing-and-behavioral-health network faces existential contraction.

What makes Services for the Underserved unique

  • S:US opened Brooklyn's sixth state-funded Crisis Stabilization Center in April 2026.
  • S:US won a $250,000 TD Charitable Foundation grant for eviction prevention.
  • S:US secured a $894,050 Truxton SRO contract through 2032.

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Benefits

  • Wellness Program
  • Professional Development Budget

Company News

Hep Free NYC
Oct 19th, 2023
NYC Hep C Task Force Meeting Highlights | 09-27-2023

In partnership with Services for the Underserved, NYC Health Dept launched the city's first Public Health Vending Machine located at 1676 Broadway, Brooklyn (corner of Decatur and Broadway).