Full-Time

Senior Engineering Technical Program Manager

Productivity Engineering

Updated on 8/1/2026

Thumbtack

Thumbtack

1,001-5,000 employees

Online marketplace for local service professionals

Compensation Overview

$159.8k - $243.1k/yr

Company Historically Provides H1B Sponsorship

Remote in USA + 1 more

More locations: San Francisco, CA, USA

Remote

Category
Engineering Management (1)
Business & Strategy (1)
Required Skills
Docker
Microservices
Observability
DevOps

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Requirements
  • At least 5 years of experience in Technical Program Management within platform engineering, developer experience, or infrastructure, including leading multi-team migrations or platform rollouts spanning multiple quarters and requiring broad organizational coordination.
  • Strong technical fluency across continuous integration and continuous delivery, build systems, code review tooling, microservices, containerization, observability, and cloud-native platforms.
  • Fluency in the artificial intelligence developer tooling landscape, including coding assistants, agentic workflows, cloud development environments, and the infrastructure that supports them.
  • A track record of driving adoption of internal tools and platforms, measuring success through developer satisfaction and usage rather than delivery alone.
  • Experience with agile program management, objectives and key results and roadmap planning, and portfolio prioritization across multiple engineering teams.
  • Excellent communication skills with a track record of driving alignment in ambiguous, fast-moving environments.
Responsibilities
  • Own and define end-to-end program management for the 50-plus members of the Productivity Engineering team across Developer Experience, Client Infrastructure, Backend Infrastructure, and Site Reliability Engineering, from roadmap planning through execution and adoption.
  • Drive complex cross-team programs such as large-scale platform migrations and tooling adoptions across multi-quarter timelines.
  • Define success through developer adoption and productivity impact, and run feedback loops using frameworks such as DORA, SPACE, and GetDX to keep the roadmap grounded in real needs.
  • Manage migrations as a program by developing playbooks, securing partner commitments, phasing rollouts, and tracking progress across multi-quarter efforts.
  • Drive artificial intelligence developer tooling strategy and adoption, including agentic workflow enablement, tool consolidation, and return-on-investment measurement.
  • Own the Platform Engineering team's roadmap and objectives and key results planning cycles and business rhythms to ensure successful execution and objectives and key results attainment.
  • Manage stakeholder alignment across engineering leadership, ensuring program visibility, clear prioritization trade-offs, and sustained momentum on strategic initiatives.

Thumbtack is an online marketplace that connects consumers with local professionals for home, event, and personal services across the United States. Professionals list their services on the platform, while consumers search, compare, read reviews, and book directly, with price estimates based on bids from pros. Pros pay for leads when a customer contacts them, regardless of whether the job is awarded. The platform aims to simplify finding and hiring local service providers by offering matches, reviews, transparent pricing, and easy booking in one place.

Company Size

1,001-5,000

Company Stage

Debt Financing

Total Funding

$774.4M

Headquarters

San Francisco, California

Founded

2008

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Simplify Jobs

Simplify's Take

What believers are saying

  • AI integrations with Anthropic's Claude, OpenAI's ChatGPT, and Amazon Alexa+ enable in-chat hiring, expanding reach beyond the website.
  • Partnerships with TenantCloud, NailThePrice, and HomeLedger embed Thumbtack listings into property management and cost-estimation dashboards.
  • Acquisition of StreetFair in May 2026 expands marketplace into event and personal services, diversifying beyond home improvement.

What critics are saying

  • Google Local Service Ads offer exclusive leads at $168 per booked job versus Thumbtack's $250, driving contractor migration within 6–12 months.
  • Pay-per-lead model with low-intent leads ($8–$150) fuels contractor backlash and migration to independent websites with Google Business Profile.
  • Third-party AI agents like ChatGPT bypass Thumbtack's website, reducing brand control and increasing dependency on external platforms within 3–9 months.

What makes Thumbtack unique

  • Thumbtack covers 500 service categories across all 50 US states with 300,000 vetted local professionals.
  • AI-powered Instant Match scopes projects via text, photo, or voice, replacing traditional search with guided recommendations.
  • Thumbtack charges professionals $8–$150 per lead only when contacted, unlike competitors requiring subscriptions or paid bookings.

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Benefits

Remote Work Options

Paid Holidays

Phone/Internet Stipend

Mental Health Support

Growth & Insights and Company News

Headcount

6 month growth

2%

1 year growth

0%

2 year growth

0%
ConekPro
Jul 9th, 2026
Thumbtack starts the job. ConekPro runs the work you do with other people.

Thumbtack starts the job. ConekPro runs the work you do with other people. * Post author:Patrick McKinney * Post published:July 9, 2026 * Post category:Uncategorized * Post comments:0 Comments Thumbtack helps you land the job, but keeping every subcontractor, crew, and GC on the same page is still a mess. If you're an Alabama contractor juggling calls, texts, and emails just to track progress, you know how costly that chaos can get. ConekPro's Shared Work Order pairs with Thumbtack for contractors to put everyone in sync with one clear job status, photo-backed proof, and real-time updates. Keep reading to see how Birmingham contractors are cutting the hassle and running jobs with partners the way they should. For more insights on how to find local contractors effectively, check out this practical guide with ConekPro. Additionally, gain perspective on why Facebook Marketplace isn't a plan for commercial work from a Birmingham contractor's take. Thumbtack and ConekPro partnership. Discover how Thumbtack and ConekPro are working together to support Birmingham contractors in managing jobs more effectively. Boosting contractor efficiency. You want to run your projects smoothly, and that starts with the right tools. ConekPro partners with Thumbtack to keep your teams in sync. The Shared Work Order feature is key, allowing everyone to see the same details and updates. No more scattered messages or missed tasks. As a contractor, this means less time coordinating and more time focusing on getting the job done. Picture this: a job where you don't need to dig through emails to find updates. Instead, everything you and your team need is right there. This efficiency is not just a dream but a necessity. It's about reducing the chaos that often comes with managing multiple projects and people. Bridging communication gaps. Communication is the backbone of any successful project. With ConekPro, you bridge the gap between you and your subs, crews, and GCs. Imagine having a single platform where everyone can see the job status and photo-backed proof. This clarity ensures there are no surprises, and everyone knows their role. When you're juggling many aspects of a project, keeping everyone on the same page can be challenging. This is where ConekPro shines, by providing tools that help all parties involved communicate effectively and stay informed. Enhancing job management. Managing jobs effectively is crucial for any contractor. ConekPro enhances this by offering real-time updates and shared access to job details. This kind of job management ensures nothing falls through the cracks. You have a clear view of progress without having to chase down updates. This approach simplifies how you run your jobs and manage your people. It's about making sure every piece fits together seamlessly so you can deliver quality work consistently. Benefits of Shared Work orders. The Shared Work Order feature is designed to bring clarity and coordination to your projects. Streamlining subcontractor coordination. Keeping your subcontractors coordinated can be a challenge. ConekPro streamlines this by offering a Shared Work Order that lets everyone see the same project status. This eliminates confusion and ensures that all parties are aligned. You'll spend less time explaining tasks and more time focusing on important aspects of your business. Knowing that everyone has access to the same information builds trust and improves collaboration. This way, you avoid the pitfalls of miscommunication, which can lead to costly delays and mistakes. Real-time job status updates. Keeping track of job progress in real-time is crucial. ConekPro provides updates that help you monitor tasks as they happen. This means you can make informed decisions quickly and keep everything on track. Imagine having a tool that gives you instant insight into where a project stands. This level of transparency is vital for adjusting plans when necessary and ensuring that everyone is meeting their deadlines. Centralized crew management. Managing crews effectively can make or break a project. ConekPro offers centralized management tools that keep your team organized. This includes assigning tasks, tracking hours, and ensuring everyone is on the same page. By centralizing crew management, you can avoid the chaos of juggling multiple communication channels. Your crews will know what's expected of them, reducing downtime and improving productivity. Invitation to Alabama contractors. Join other Birmingham contractors who have chosen ConekPro to enhance their operations. Launch50 Founding Member offer. There's a special opportunity for Alabama contractors. The Launch50 offer allows you to be a founding member with six months at 50% off. This is your chance to be part of something innovative and improve how you manage jobs. Being a founding member means you get to shape the future of field service apps in Alabama. Don't miss this opportunity to join a community of forward-thinking professionals who are transforming the way they work. Why Birmingham contractors choose ConekPro. Birmingham contractors choose ConekPro for its practical approach to project management. Built by someone who understands the trades, ConekPro speaks your language. It's designed for those who demand efficiency without the fluff. When you choose ConekPro, you're choosing a tool that aligns with your needs. It's a solution crafted by a contractor, for contractors, ensuring it meets the unique challenges of the industry. Joining the future of field service apps. Be part of the future with ConekPro, a field service app that's changing the way contractors work. It's time to leave behind outdated methods and embrace a system that supports your growth and success. Joining ConekPro means you're investing in a tool that will grow with you. As the industry evolves, having a reliable app to manage your operations will be essential. Frequently asked questions. What is ConekPro, and how does it work with Thumbtack? ConekPro pairs with Thumbtack to enhance job management. It provides shared work orders for seamless coordination among contractors, subs, and crews. Why should subcontractors use ConekPro? Subcontractors benefit from clear communication and real-time updates, reducing the chance of missed tasks and improving overall efficiency. What is the Launch50 Founding Member offer? The Launch50 offer invites Alabama contractors to join as founding members, providing six months at 50% off the regular price. How does ConekPro improve crew management? By centralizing management tasks, ConekPro helps keep crews aligned and informed, ensuring everyone knows their role and responsibilities. Why is real-time job status important for contractors? Real-time updates allow contractors to make informed decisions quickly, keeping projects on track and boosting overall productivity.

TenantCloud
Jun 22nd, 2026
Exciting update: TenantCloud partners with Thumbtack.

Exciting update: TenantCloud partners with Thumbtack. * June 22, 2026 * By TenantCloud Team Table of Contents Manage all your rental properties online. Get started with a 14 day free trial today! If there's one thing landlords and property managers can agree on, it's that rental maintenance is one of the biggest challenges in rental property management. From leaky pipes at 10 pm to broken AC units in the middle of summer, these kinds of maintenance requests often turn into hours of work. Well, not anymore. TenantCloud LLC. is excited to announce that TenantCloud LLC. partnered with Thumbtack - a popular home services site that connects homeowners with local professionals. Now you can find service for projects like cleaning, plumbing, painting, and landscaping in seconds, making rental maintenance easier than before. How it works. With Thumbtack, you can instantly connect with vetted local professionals right from your property management dashboard - no more extra tabs or scrolling in Google. Why TenantCloud x Thumbtack? If you're a landlord, you know that rental maintenance requires several extra steps. First, there's the operational process: * Finding and hiring qualified local pros * Checking reviews and comparing pricing * Coordinating schedules That's where Thumbtack comes in. Together, this integration bridges the gap between receiving a maintenance ticket and hiring a reliable person to fix the issue quickly. No more searching "emergency plumber near me" with limited results or playing phone tag with contractors. Benefits for DIY landlords and property managers. Time savings. Coordinating maintenance can eat up hours of your week. With automated workflows and direct access to local pros, you spend less time searching and more time focusing on growing your rental business. Quality assurance. Thumbtack helps you find professionals backed by ratings and reviews, so you can make informed hiring decisions with confidence. That means fewer surprises and better service for your tenants. How to use the new Thumbtack integration. Getting started is simple: * Landlord or tenant submits a maintenance request * Click "Find a Pro via Thumbtack" to search local pros * Hire a pro, schedule the repair, and track the work Communication with the service professional happens through Thumbtack's seamless software. With TenantCloud and Thumbtack, you get faster repairs and more peace of mind.

Nail The Price
May 28th, 2026
You found the price. Now find the pro.

You found the price. Now find the pro. NailThePrice has partnered with Thumbtack to bring local pro listings directly into every city page. Research costs and find a contractor in one place. By Matt Kovalik · Published May 28, 2026 · Updated May 28, 2026 If you have ever gotten a quote that felt completely off - too high, too low, no clear explanation - that is the gap NailThePrice was built to close. Every page on this site gives you a real, localized number for what a project should cost in your city, calculated from Bureau of Labor Statistics labor rates and local cost-of-living data. That number is your anchor before you talk to anyone. But knowing what something should cost is only half the problem. You still need to find someone qualified to do the work. That second step - starting a whole new search, collecting names, vetting reviews on a different site - is friction most homeowners just accept. Today, you do not have to. What's new on every page. NailThePrice has partnered with Thumbtack to bring local pro listings directly into every city page on the site. Every project page now includes a search widget that lets you find contractors near you by zip code and project type, browse verified ratings and reviews, and request quotes without leaving the page. If you are on the Minneapolis EV charger installation page, you will see licensed electricians working in your area. If you are on the Denver roof replacement page, you will see local roofers with real reviews. The pricing data and the contractor search are now in the same place. Why Thumbtack. Thumbtack connects homeowners with more than 300,000 local service professionals across every county in the United States, spanning 500 service categories. Their pros have verified reviews and ratings from real completed jobs. Nailtheprice chose Thumbtack because their coverage matches ours - if NailThePrice has a page for your city and project, Thumbtack has pros who can do the work. Why Nailtheprice built this into the site. I am a licensed electrician. I have watched homeowners walk into contractor conversations with no frame of reference for what a job should cost, and I have seen that information gap get exploited. That is why I built NailThePrice - so the number you need to anchor that conversation is a search away, localized to your actual market, not a national average that may have nothing to do with where you live. The Thumbtack integration closes the second gap. You should not have to research costs on one site then start over on another to find a contractor. The research and the hiring step belong on the same page. Pro tip: The widget uses your page's zip code by default. If you want quotes in a specific neighborhood or nearby city, update the zip directly in the search box. The integration is live now across all 90 project categories and 289 cities. Look for the Find a pro section on any city page.

Cision
Sep 18th, 2025
HomeLedger Announces Partnership with Thumbtack to Expand Access to Home Service Providers Nationwide

CHARLOTTE, N.C., Sept. 18, 2025 /PRNewswire-PRWeb/ - HomeLedger, the platform designed to help homeowners better care for their homes, is excited to announce a new partnership with Thumbtack, a technology company helping millions of people confidently care for and improve their homes.

24-7 Press Release
Aug 14th, 2025
Proshield.Services Partners with Thumbtack to Transform Home Projects Customer Experience

WESTPORT, CT, August 14, 2025 /24-7PressRelease/ - Proshield.Services today announced its official launch in partnership with Thumbtack, a technology company helping millions of people confidently care for and improve their homes.