INACTIVE

Full-Time

Retail Lead

Posted on 11/19/2024

Nike

10,001+ employees

Designs and sells athletic footwear and apparel

Consumer Goods

Junior, Mid

Leeds, UK

Category

Customer Success Management

Sales & Account Management

Required Skills

Customer Service

Requirements

Customer service and/or retail experience preferred.
Ability to manage a small team of peers.
Effective communicator, brand ambassador, and collaborative teammate.
Demonstrated ability to apply product sales techniques.
Flexible with scheduling and available to work retail hours (which may include day, evening, weekends, and/or holidays, based on department and store/company needs).

Responsibilities

Deliver exceptional consumer service and ensure a premium brand experience to consumers.
Coordinate, coach, and motivate the employees in your area while maintaining an excellent work atmosphere.
Support the management of the daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns.
Identify and solve problems in partnership with store leadership.
Be a brand ambassador for NIKE’s initiatives.
Ensure the store complies with all NIKE standards and guidelines.

Nike Unite Leeds Crown Poin is looking for a Retail Lead to join our team and provide world-class service to the consumer:

What you bring:

Join the NIKE, Inc. team! As a Lead, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience to our consumers. You will coordinate, coach, and motivate the employees in your area while maintaining an excellent work atmosphere. You will support the management of the daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns. You will identify and solve problems in partnership with your store leadership and be a brand ambassador for NIKE’s initiatives. You will also ensure the store complies with all NIKE standards and guidelines.

Our leads specialize in one business area but will support cross-functionally

1. COMMERCIAL: You will support a team that can deliver efficient receiving of product, inventory accuracy to visual presentation standards, and make timely monthly initiative launches

2. ATHLETE EXPERIENCE: You will ensure the team is equipped to deliver the highest quality athlete experience.

3. CONSUMER EXPERIENCE: You will lead by example and deliver our sales floor service to bring the consumer journey to life.

What you get:

One of the best compensation and benefits packages in the industry
Opportunity for monthly performance-based bonus
A supportive team that values Diversity, Equity & Inclusion
A career at a company at the forefront of the sports and fashion industry.
Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.

Qualifications

Customer service and/or retail experience preferred.
Ability to manage a small team of peers.
Effective communicator, brand ambassador, and collaborative teammate.
Demonstrated ability to apply product sales techniques.
Flexible with scheduling and available to work retail hours (***), which may include day, evening, weekends, and/or holidays, based on department and store/company needs.

Apply now online

We are waiting for you!

Nike

View Company Profile

Nike designs, manufactures, and sells a variety of footwear, apparel, equipment, and accessories aimed at athletes, fitness enthusiasts, and everyday consumers. Their products are created to be stylish and performance-oriented, catering to the needs of a diverse clientele. Nike operates through multiple sales channels, including retail stores, online platforms, and third-party retailers, and enhances its brand image through endorsements from well-known athletes and sports teams. A key aspect of Nike's approach is its membership program, which offers exclusive access to products and content, fostering a deeper connection with consumers. Unlike many competitors, Nike places a strong emphasis on sustainability and corporate responsibility, aiming to reduce its environmental impact while promoting positive social change. The company's goal is to maintain its position as a leader in the sportswear market by continuously innovating and building strong relationships with its customers.

Company Stage

IPO

Total Funding

N/A

Headquarters

Beaverton, Oregon

Founded

N/A

Simplify's Take

What believers are saying

Nike's continuous product innovation and collaborations keep the brand fresh and appealing to a wide audience, fostering ongoing consumer engagement.
The company's focus on sustainability and social responsibility can attract a growing segment of environmentally and socially conscious consumers.
Nike's extensive retail and online presence, combined with its membership program, provides multiple channels for consumer interaction and sales growth.

What critics are saying

Nike's recent Q1 earnings slump indicates potential financial challenges that could impact future growth and investment in innovation.
The highly competitive sportswear market requires constant innovation and marketing to maintain market share, posing a risk if Nike fails to keep pace.

What makes Nike unique

Nike's strong brand loyalty and innovative product lines, such as the Zoom Fly 6 and Air Rift, set it apart in the competitive sportswear market.
Collaborations with cultural icons like Wu-Tang Clan and De La Soul enhance Nike's appeal and cultural relevance, distinguishing it from competitors.
Nike's commitment to sustainability and gender equity initiatives, such as the partnership with NRPA, reinforces its brand as socially responsible and forward-thinking.

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