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Conduent

BPO and digital solutions provider

HR Solutions Services Associate 3

HR Operations & CoordinationPosted on Nov 9
Full-timeManila, Metro Manila, PhilippinesNo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in Human Resources, Business Administration, Management, or a related field is required.
  • One to three years of experience in HR operations, workforce administration, shared services, or a similar role is required.
  • Experience working with HRIS platforms such as Employee Central/SuccessFactors, SAP, SNOW, HRX, or SharePoint is required.
  • Strong English language skills are required.
  • Knowledge of employment legislation and HR practices is required.
  • Strong attention to detail and accuracy is required.
  • Organizational and time-management skills are required.
  • Analytical and problem-solving abilities are required.
  • Written communication skills are required.
  • Ability to work with confidential and sensitive information is required.
  • Experience with Microsoft Office applications, particularly Excel, is required.

Responsibilities

  • Process employee lifecycle transactions, including hires, internal transfers, promotions, organizational changes, personal data changes, and terminations.
  • Maintain accurate employee records in HR systems and databases.
  • Ensure employee data is updated promptly and accurately.
  • Generate employment-related documents and letters as required.
  • Coordinate onboarding activities for new hires.
  • Provide first-level HR support and escalate complex issues when necessary.
  • Ensure data integrity within HR information systems through own input or peer checks.
  • Maintain confidentiality of employee information.
  • Follow established HR processes and quality standards.

Desired Qualifications

  • Previous experience in a shared HR services work environment is preferred.

About the Company

Conduent

BPO and digital solutions provider

Conduent provides technology-enabled business process outsourcing services across healthcare claims and administration, customer experience management, and human capital solutions. It uses automation and AI to streamline operations, such as healthcare and casualty claims processing, omnichannel customer support, and HR services. This differentiates itself through large-scale delivery (billions of interactions annually, millions of tolling transactions daily) and a focus on combining digital technologies with domain expertise to improve performance, customer experiences, and reduce costs and risks for clients. The goal is to help clients run more efficiently, deliver better service, and support missions across industries.

Company size
10,001+
Company stage
IPO
Headquarters
Florham Park, NJ
Founded
2017

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