Benefits Administrator

Overview

Opportunities for you!

• Consecutively recognized as a top employer by Forbes, and in 2025 by Newsweek

• Free Continuing Education and certification 

• Tuition reimbursement, education programs and scholarships

• Vacation time starts building on Day 1, and builds with your seniority

• Free money toward retirement with a 403(b) and matching contributions

• Great food options with on-demand ordering

• Free parking and electric charging

Commitment to diversity and inclusion is a cornerstone of our culture at Community. All are welcome as valued members of our community.

We know that our ability to provide the highest level of care is through taking care of our incredible teams. Learn more on our Benefits page.

Responsibilities

The Benefits Administrator supports, coordinates and administers Community Medical Centers' (CMC) benefit programs across the system. Responsible for maintaining and updating benefit records within the human resource information system (HRIS), verifying and administering all benefit billing, collection and adjustment processes, verifying employee eligibility through open enrollment, new hire and major life event windows, and working with various benefit vendors / partners. In addition, the benefits administrator will be a first point of contact for all CMC employees on benefit questions and will present benefit information during new hire orientation and open enrollment.

Essential Accountabilities

Reflects the job's main responsibilities and is not intended to be an exhaustive list of all duties performed; therefore, its content does not restrict management's right to assign or reassign duties and responsibilities to individuals in this job.

• Assists employees in the enrollment of benefits during open enrollment, new hire, and major life event windows. Identifies any potential improvements needed during the various windows and works with the Benefits Department leadership to implement any necessary changes.

• Validates that all benefit elections are accurate and entered into the appropriate HRIS system(s).

• Works with the HRIS department to ensure that benefits systems and processes are functioning as expected and addresses any issues as they arise.

• Monitors the performance of all benefit plans and assists in the correction of identified problems with employees.

• Ensures benefit plans are administered within plan guidelines and are in compliance with changing laws and regulations. Makes recommendations for appropriate modifications to Summary Plan Descriptions, Employee Handbook, benefit policies, and the benefits home page on the forum.

• Processes any discrepancy reports after files are applied by the vendor and works with IS if there are any eligibility file transfer issues that may arise.

• Maintains and administers the master billing lists and invoices, payment reimbursements / corrections, vendor claims, and the employee death processes.

• Serves as the primary contact for all CMC employees on questions or concerns related to benefits. Responds in a timely manner to all forms of communication (phone, email, fax, and walk-ins) and assists in resolving problems.

• Maintains and processes accurate monthly leave of absence invoicing and payment processing.

• Performs other job-related duties as assigned.

Schedule/Location: 

• Hybrid Schedule: The position is hybrid, requiring 3 days onsite and 2 days’ work from home.  

• Required Onsite Day: Mondays are a mandatory onsite day due to New Hire Orientation rotation and the need for in-office coverage. 

• Other Onsite Days: onsite days will be Monday, Wednesday, and Friday, with Tuesday and Thursday as work-from-home days. 

• Standard Work Hours: The team's schedule for this role is 8:30 AM - 5:00 PM to ensure extended phone coverage.

• Location: Based in Fresno, CA.

Qualifications

Education

• High School Diploma, General Education Development (GED) or Completion of a CMC Approved Individualized Education Plan (IEP) Certificate required
  Bachelor's Degree in Business Administration or related field preferred

Experience

• 5 years of experience in Human Resources and/or Benefits Administration required
• Prior work experience in Benefits Administration and in the healthcare industry preferred
• Experience with Workday is preferred  
• Experience with providing in-person and Zoom/Microsoft Teams power point presentations is preferred.  
• General billing/AP software experience is preferred

Disclaimers

• Pay ranges listed are an estimate and subject to change.
• If any bonuses are noted, they are only applicable to external hires meeting criteria.