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Full-Time

Senior Technical Writer

Posted on 6/27/2024

Vistar Media

Vistar Media

201-500 employees

Programmatic ecosystem for digital out-of-home media

Data & Analytics

Compensation Overview

$120k - $150kAnnually

+ Bonus

Senior, Expert

New York, NY, USA

Category
Technical Writing
Content & Writing
Required Skills
Communications
Journalism
Marketing
Requirements
  • Bachelor's degree in English, Journalism, Technical Writing, a related field, or equivalent practical experience
  • 7+ years of experience writing software documentation in a web production environment
  • Experience with support and in-app communication tools
  • Experience with Zendesk is a plus
  • Experience working closely with engineering and product management teams as part of the software development process
  • Writing and editing experience
Responsibilities
  • Write, publish and maintain high-quality customer support content, user interface (UI) messaging, and API documentation for users
  • Collaborate with Product and Engineering to produce materials on technical architecture and internal tools for internal team training
  • Collaborate with Marketing to create accurate, value-driven external-facing materials for users and prospects
  • Own Vistar’s Knowledge Base, define documentation standards, understand customer needs, and initiate regular updates
  • Write, edit, and position white papers, presentations, and other content for internal and external audiences

Vistar Media offers an end-to-end programmatic ecosystem for digital out-of-home media, integrating a demand-side platform, supply-side platform, and digital signage software to enable data-driven, automated transactions. Their technology enhances the buying, selling, and management of digital signage media through the integration of a DSP, SSP, and ad server with content management system Cortex.

Company Stage

Series B

Total Funding

$32.8M

Headquarters

New York, New York

Founded

2011

Growth & Insights
Headcount

6 month growth

19%

1 year growth

28%

2 year growth

79%