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Ideal Dental

Dental Office Manager

Clinical Support & Patient AdministrationUpdated on Nov 14
Full-timeDenton, TX, USA

About the Job

Requirements

  • A minimum of 2 years of management experience is required; dental experience is preferred.
  • A high school diploma or equivalent is required.
  • Strong communication and customer service skills are required for interacting with patients and team members.
  • Leadership abilities are required to lead by example and motivate the team.
  • The ability to connect with and serve guests is required.
  • The ability to multitask and stay organized and focused in a fast-paced environment is required.
  • New or acquired DeNovo offices may require travel.

Responsibilities

  • Oversee day-to-day office activities, including patient flow and team coordination, to ensure the dental office runs smoothly.
  • Address and resolve patient service issues professionally and with care to ensure positive guest experiences.
  • Lead, mentor, and support the dental team, provide opportunities for professional development, and ensure the team works collaboratively toward office goals.
  • Build and maintain a supportive, engaging work environment aligned with company culture.
  • Create and manage staff schedules that balance office needs with team availability to ensure coverage and productivity.
  • Review and verify patient accounts for accuracy, including billing and records.
  • Present treatment options clearly and compassionately, assist patients in overcoming financial barriers, and help them make informed decisions.
  • Complete daily and monthly reports and analyze key metrics to drive office efficiency and growth.
  • Take on additional duties as required to support the office’s needs.
  • Travel to newly acquired DeNovo offices as needed to support their integration and ensure seamless operations.

Desired Qualifications

  • Dental experience is preferred.

About the Company

Company size
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Total funding
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