Senior Creative Designer
About the job
- Advanced design expertise across print, digital, social media and motion or video content.
- A strong portfolio demonstrating concept development and multi-channel campaign delivery.
- Experience designing effective customer or marketing emails.
- Strong illustration and visual storytelling capabilities.
- An understanding of customer journeys, digital engagement and accessible design.
- Confidence managing several priorities, deadlines and stakeholder requirements.
- The ability to translate creative concepts for different audiences, channels and markets.
- Excellent stakeholder-management and communication skills.
- Experience working collaboratively with designers, copywriters, marketers, digital specialists and external partners.
- A proactive approach to mentoring colleagues and sharing creative best practice.
- Lead creative projects from brief through concept development, stakeholder review, production and delivery.
- Create compelling assets across print, digital, social media, email, video and video-on-demand channels.
- Develop creative concepts for customer and marketing email campaigns, with a focus on effectiveness, accessibility and brand consistency.
- Design and maintain email templates and component libraries for use across customer communications and global markets.
- Produce original illustrations, visual assets and campaign concepts that strengthen storytelling and audience engagement.
- Partner with Content, CRM, Social Media, Digital, Product and Marketing teams to deliver integrated, multi-channel campaigns.
- Support the creation of video content, motion graphics and associated campaign assets.
- Work with UK and international stakeholders to meet local customer and market needs while maintaining global brand consistency.
- Act as a guardian of the Domestic & General brand and ensure work meets established design, quality and accessibility standards.
- Mentor and support other designers through guidance, constructive feedback and knowledge sharing.
- Improve creative workflows, templates, design systems and processes to increase quality, consistency and efficiency.
About the company
Domestic & General provides appliance breakdown protection and specialist warranties for consumers and businesses across the UK, Europe, Australia, and the US. Customers buy protection plans that cover repair, maintenance, or replacement of covered appliances, with repairs carried out by an approved network and backed by Domestic & General Insurance PLC. The company combines more than a century of experience with a global footprint and insurer-backed plans, and its After Inc. acquisition strengthens its US post-sale warranty capabilities. Its goal is to offer reliable protection against unexpected appliance failures while expanding internationally and growing its US operations.
Company Size
1,001-5,000
Company Stage
Acquired
Total Funding
N/A
Headquarters
Bedworth, United Kingdom
Founded
1912
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Simplify's Take
What believers are saying
- Q3 FY26 revenue rose 6% to £921m, while EBITDA rose 18% to £147m.
- US subscription revenue jumped 106% to £43m in Q3 FY26.
- Subscription revenue reached £843m, proving recurring plans still drive retention and cashflow.
What critics are saying
- Asurion acquisition closes mid-2026; failed approvals freeze integration and spook partners.
- FCA-authorised insurance and Financial Ombudsman complaints expose D&G to costly conduct scrutiny.
- If Hisense or Euronics switch vendors, D&G loses channel access and renewal economics.
What makes Domestic & General unique
- Asurion deal preserves D&G brand through 2026, keeping 25,000-engineer repair network intact.
- Hisense USA named D&G exclusive US service-contract partner on March 18, 2026.
- Euronics IndieCare launched December 2025, extending D&G reach across 430 independent retailers.
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Benefits
Health Cash Plan
Life Insurance
Paid Vacation
Paid Holidays
Hybrid Work Options
Gym Membership
Wellness Program
Cycle to Work
Salary Finance
Employee Discounts
Growth & Insights and Company News
6 month growth
↑ 15%1 year growth
↑ 15%2 year growth
↑ 15%Winners of British Insurance Technology Awards 2026 revealed. * * By Insurance Post Staff * 25 Sep 2026 * Indicative reading time: 1 minute Domestic & General, Mind Your Business Group (InsureTec.com) and DynaRisk were all two time winners at the British Insurance Technology Awards held last night (24 September) at The Brewery in London. In front of hundreds of guests, host and comedian Ian Smith revealed that Stuart Buckell, founder and CEO of Buckhill had picked up the award for Outstanding Achievement in Technology for "demonstrating a rare combination of technical rigour and commercial clarity". Buckell was praised "for understanding the architecture, for understanding the Lloyd's market, and understanding what clients need to succeed within it". Other winners included Allianz Engineering Inspection Services, Beazley, NFU Mutual and Lloyds Banking Group. Full list of winners Best AI and Automation Solutions Provider * Baker Tilly * Capitawise - WINNER * FraudOps * Google Cloud UK * mea Platform * Sixfold Best Claims Management Solutions Provider * Baker Tilly * Bamboo Connect - HIGHLY COMMENDED * DWF Law - WINNER * FraudOps * Paperbox * Simplifai Best Data & Analytics Solution Provider * BCIS * CyberCube * DWF Law - HIGHLY COMMENDED * DynaRisk - WINNER * KYND * Previsico * Verisk * VIPR Solutions Best Digital Customer Experience (CX) Solution Provider * Admiral Pioneer & Octopus / Tide - WINNER Best Insurtech Partner * Admiral Pioneer & Octopus Electric Vehicles / Tide * Artificial Labs * Bamboo Connect * BCIS * FraudOps * Percayso Inform - WINNER * Pikl - HIGHLY COMMENDED * Uinsure Best Underwriting Solutions Provider * DICEUS * DynaRisk - WINNER * Imaginera * Indico Data * Scrub AI * Sixfold Best Use of Data Analytics * DWF Law * Fluence World * LexisNexis Risk Solutions * Mind Your Business Group (InsureTec.com) - WINNER * Zurich Insurance Excellence in AI * Carbon Underwriting * Crawford & Company - SubSprint - HIGHLY COMMENDED * Domestic & General - WINNER * Google Cloud UK * Konsileo * Reassured * Shift Technology & Covéa * Zego Excellence in Digital Marketing * Atec * Beazley * NFU Mutual, Infinity, Omnicom Media Group - WINNER Excellence in Social Media * Beazley - WINNER Excellence in Technology - Motor * Hagerty UK * Mind Your Business Group (InsureTec.com) - WINNER * Zego Excellence in Technology - Property * C-Quence * Lloyds Banking Group - WINNER * Urban Jungle Excellence in Technology - Specialist Lines * Allianz Engineering Inspection Services - WINNER * MS Amlin Business Services * C-Quence * Insurance Emporium and Paperbox * Mind Your Business Group (InsureTec.com) * Paratus * QBE Automotive Protection * Zurich Insurance Insurance Technology Launch of the Year * Admiral Pioneer & Octopus / Tide * Aviva and ICE-Tech - HIGHLY COMMENDED * BCIS * Buckhill * Hotspot Cover * mea Platform - WINNER * SAMP Risk Insurance Technology Provider of the Year * CyberCube * Hyperexponential - WINNER * mea Platform - HIGHLY COMMENDED * Peak3 * Percayso Inform * Pikl * Sixfold * Synthetik Insurance Technologies Most Innovative Broker/MGA * Aon's Reinsurance Solutions * C-Quence * Integra Insurance Solutions * Konsileo - HIGHLY COMMENDED * Mind Your Business Group (InsureTec.com) * Reassured - WINNER * Ripe Most Innovative Insurer * 1st Central * Acorn Group - HIGHLY COMMENDED * Brit Insurance * Domestic & General - WINNER * Generali Corporate and Commercial * Hotspot Cover * QBE Automotive Protection Most Innovative Insurer - London Market * AEGIS London - WINNER * Hiscox Technology Collaboration of the Year - Customer Experience (CX) award * Admiral Pioneer & Octopus Electric Vehicles / Tide * Amlin Business Services * Intact Insurance & Caravan Guard - WINNER * Root Platform Technology Collaboration of the Year - Efficiency award * Acini and Bikmo * Allianz UK * Aviva and ICE-Tech * Aviva General Insurance * Beazley and Hyperexponential * Hiscox and Datatonic - HIGHLY COMMENDED * Insurance Emporium and Paperbox - WINNER * mea Platform, Crux Underwriting and Azur Technology Rising Star in Technology * Ella Greenway, for work at Open GI - WINNER * Joe Porter, RDT * Theo Servini, VIPR Solutions Outstanding Achievement in Technology * Stuart Buckell, Buckhill - WINNER * Mohammed Enamul Islam, SiriusPoint * Blazej Rybarkiewicz, Acini Popular now. You may also like.
Integrating insurance into the purchase journey for 10 years. 18/03/2026 Providing an innovative integrated insurance distribution solution in retail. That was the focus when, a decade ago, MDS, Worten, and Domestic & General combined their expertise in a strategic partnership. The model combines MDS's capability in creating and managing Affinity programs, the technical and operational experience of Domestic & General (D&G), a global specialist in protection plans, and the strength of Worten's brand and close relationship with its customers. In 10 years, over four million customers have already subscribed to these protection solutions, with damage and theft insurance currently offered for electronic equipment and other categories sold by Worten. Integrating these solutions directly into the purchase process ensures a simple, fast, and intuitive subscription experience. "This partnership is an example of how three organizations, with distinct but complementary skills, work in an integrated way to generate sustainable long-term value for the retail sector. The results reflect the trust of Portuguese consumers and the maturity of this strategic insurance distribution partnership," highlights Ricardo Pinto dos Santos, CEO of MDS Portugal. "We are proud to celebrate these 10 years of relationship with Worten and MDS, a decade during which we have managed, together, to strengthen the value proposition for Worten's customers, combining protection solutions, operational efficiency, and a strong focus on the best customer experience. We will continue to invest in innovative solutions to respond to new protection needs, with a firm commitment to repair and extending the lifespan of equipment, reflecting a clear commitment to a more sustainable consumption model," says Samy Moya-Angeler, Country Head Iberia & EU Client Management Director at Domestic & General. You may also like
Asurion agrees to buy cvc-backed UK warranty provider D&G. Asurion LLC has agreed to acquire UK warranty business Domestic & General Group Ltd. as the US company looks to expand its business and geography. Nashville, Tennessee-based Asurion is buying D&G from CVC Capital Partners Plc and the Abu Dhabi...
Asurion, a global technology care provider, has reached a definitive agreement to acquire Domestic & General, one of Europe's largest appliance care providers. The deal aims to establish Asurion as a comprehensive provider for connected devices and appliances in homes worldwide. Asurion currently serves over 230 million customers globally, with more than half holding recurring subscriptions. The acquisition will expand its presence in the $154 billion connected home devices market whilst extending its geographic reach and channel partnerships. Domestic & General brings over 110 years of appliance care experience and a repair network of more than 25,000 independent engineers across the UK and Europe. The combined company will leverage Asurion's digital capabilities, including predictive diagnostics and AI-powered service, to deliver faster, more seamless customer experiences. Financial terms of the transaction were not disclosed.
'IndieCare' - EURONICS partnership DOMESTIC & GENERAL to support Independent Retailers. EURONICS has recently announced the launch of 'IndieCare' with *DOMESTIC & GENERAL in its further support for the Independent Retailers, further Strengthening Customer Loyalty Combined Independents (Holdings) Ltd (CIH), the electrical buying group, part of Euronics, Europe's largest electrical buying group, has launched 'IndieCare' - a comprehensive appliance protection plan developed in partnership with *Domestic & General (D&G), the leading warranty provider for repair and protection solutions. The plan is designed to offer Euronics Members an additional revenue stream and enhance customer loyalty. Euronics is working with *Domestic & General, to deliver 'IndieCare' and address the need for a reliable and comprehensive insurance solution for Euronics customers. CIH Members will now be able to supply insurance to customers, giving peace of mind that their products will be repaired or replaced if something goes wrong. *Domestic & General places customers at its core, delivering exceptional service with simplicity and reliability. The company's consistent success in securing major retail clients globally reinforces its reputation as the trusted partner of choice. "We are thrilled to introduce IndieCare'," comments Harry Kyriacou, CEO of CIH. "This partnership with D&G allows us to provide our Members with a valuable service that not only enhances customer satisfaction but also presents a significant opportunity for additional revenue. We believe 'IndieCare' will strengthen the bond between retailers and their customers, ensuring long-term loyalty and trust." 'IndieCare' offers several advantages for CIH Members with an additional revenue stream while helping them build stronger, longer-term relationships with their customers. It also encourages repeat business by linking customers back to their local retailer for future purchases, repairs, and upgrades. Members can now offer customers a simple and reliable way to protect their appliances against breakdown and accidental damage, with repairs and replacements managed by the Euronics' network of service providing agents. 'IndieCare' offers competitive commission rates on new sales and renewals, driving additional income for Members. Customers are covered for accidental damage during the manufacturer's warranty period and breakdowns beyond the guarantee period. The plan creates assurance for customers by covering the unexpected with unlimited repairs and replacements. With 'IndieCare', customers have the option to select a fixed term or subscription policy for additional protection on their products. Matthew Crummack, Chief Executive of *Domestic & General, added: "Independent retailers are the backbone of our high streets, and this partnership ensures they can offer the same trusted protection that we already deliver with the UK's biggest brands. 'IndieCare' brings peace of mind for customers and creates lasting commercial value for Euronics Agents." Kam Kandola, UK Sales Director at *Domestic & General says, "Our customer research consistently shows that peace of mind and avoiding unexpected repair bills are the main reasons people choose protection plans. 'IndieCare' has been designed with these needs in mind, while also creating new opportunities for independent retailers. We are proud to be supporting Euronics Agents and their customers with a robust, simple and trusted solution" *Domestic & General (D&G) is a leading specialist provider of appliance care, with over 110 years of expertise. Operating across the UK, Europe and beyond, D&G provides protection, maintenance and support for over 22 million appliances. Working with major retailers, manufacturers and now independent businesses, D&G is committed to delivering exceptional service, customer peace of mind and long-term value. For more information about Euronics and CIH membership email: [email protected].