Procurement Analyst - Supply Chain Operations

Location: Penang, Malaysia

Role Overview

We are looking for a detail-oriented and proactive Procurement Analyst to join our Supply Chain Operations team. In this role, you will be the backbone of our purchasing lifecycle, ensuring that our procurement processes are efficient, compliant, and accurate. You will act as a key partner to our Finance team and internal requesters, managing everything from Purchase Request (PR) issuance to invoice reconciliation. If you enjoy solving operational puzzles, possess an eagle eye for detail, and are eager to drive process improvements in a fast-paced environment, this role is for you.

Key Roles & Responsibilities

• Procurement Lifecycle Management: Manage the end-to-end PR/PO process, ensuring requests are initiated within a 48-hour window. Verify charge codes, account types (Capex/NMA/Standard), and ensure alignment with departmental budgets.

• Financial Compliance & Accruals: Coordinate monthly financial accruals in our systems (e.g., FinABC). Ensure all POs are correctly categorized and that financial commitments are accurately reflected before period-end deadlines.

• Invoice Governance: Timely invoice approvals, ensuring strict matching between PO data, unit pricing, and quantity with input from requestors. Conduct thorough reviews to ensure payment is only made for services or goods successfully received.

• Discrepancy Resolution: Take ownership of identifying the root cause of invoicing issues. Work closely with Accounts Payable, internal stakeholders, and external suppliers to resolve discrepancies and prevent payment delays.

• PO Maintenance: Proactively monitor the health of open Purchase Orders, managing revisions, re-openings, and closures to ensure system data remains clean and actionable. Resolve aging PO issues

• Operational Support & Automation: Assist in managing automated reporting flows (e.g., Open PO reports) and look for opportunities to streamline manual tasks using existing system capabilities.

Required Skill Set

• System Proficiency: Hands-on experience with ERP systems (e.g., Oracle Cloud CBM, or similar procurement platforms) is highly desirable.

• Analytical Rigor: Ability to deep-dive into data to identify inconsistencies. You must be comfortable working with trackers and spreadsheets to manage high-volume billing and project updates.

• Communication & Collaboration: Excellent interpersonal skills to navigate queries from various stakeholders—from technical requesters to external vendor contacts. You must be able to escalate issues effectively and provide clear, timely updates.

• Attention to Detail: A high degree of accuracy is non-negotiable. You will be expected to cross-reference multiple data points to ensure financial and process integrity.

• Resilience & Problem-Solving: Ability to navigate complex processes and "get to the root" of system or billing issues rather than providing temporary fixes.

Key Performance Indicators (KPIs)

• Operational Throughput: Consistency in meeting PR initiation and PO issuance cycle time.

• Financial Accuracy: Accuracy rate of monthly accrual entries and invoice matching to prevent overpayment or booking errors.

• Resolution Efficiency: Effectiveness in resolving invoice discrepancies and minimizing the number of outstanding or "aged" open POs.

• Process Compliance: Adherence to internal procurement policies and correct use of system GL accounts and line categories.

• Stakeholder Satisfaction: Timeliness and quality of support provided to internal requesters and Finance analysts regarding PO status and system queries.

Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you.