NSR Program Manager
Amazon
NSR Program Manager
Amazon
Sells products online and rents cloud computing
Amazon Brazil is looking for a Program Manager to own the end-to-end New Seller Recruitment (NSR) funnel and accelerate the BR Marketplace.
In this role, you will connect New Seller Launches to the drivers that convert into GMS: New Seller Success, Selection, FBA, Ads, and Discoverability. You will link the drivers across the funnel, pinpoint where performance deviates from plan, and turn that into insight and action for the SSR-M, DSR, Mentor, Marketing, and Program/Product teams.
Key job responsibilities
- Own the end-to-end NSR metrics view across the full funnel — Launches, New Seller Success, Selection, FBA Attach, FTAC, Pricing, Ads Penetration, Discoverability, SWAS, and GMS conversion, connecting inputs to outputs and surfacing the "so what" for leadership.
- Own WBR/MBR and OP1/OP2 metrics responsibility for NSR: build and monitor weekly scorecards, set and track input/output goals across contributing teams, and produce leadership-ready narratives and blurbs.
- Determine the need for deep dives and counter-actions when metrics deviate from plan, decomposing the funnel to isolate root cause (selection volume vs. discoverability vs. conversion vs. pricing).
- Build strong collaborative working relationships with SSR-M, DSR, Mentor, and SSR Marketing teams, aligning weekly on support needs, data integrity, and collaboration opportunities.
- Partner with BI on data validation, methodology consistency, and dashboard automation to ensure the weekly NSR read is accurate and timely.
- Experience in program or project management
- Experience using data and metrics to determine and drive improvements
- Experience in driving end to end delivery, and communicating results to senior leadership
- Experience working cross functionally with non-tech teams
- Bachelor's degree
- Speak, write, and read fluently in English
- Experience in complex problem solving, and working in a tight schedule environment
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Master's degree in management, business administration, economics, engineering, marketing
- Experience in e-commerce
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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Amazon runs the largest online store in the United States and rents cloud computing to businesses and governments through Amazon Web Services. AWS pioneered renting computing power over the internet, and Amazon built its own delivery network to get orders to customers quickly. Shoppers buy from Amazon and from independent sellers on its store, and Prime members pay a subscription for fast free shipping, streaming video and music, and other perks. AWS rents out computing power, storage, databases, and AI tools so companies can run software without owning servers, and Amazon also makes Kindle e-readers and Echo speakers with the Alexa assistant. Jeff Bezos founded Amazon in 1994, and it is based in Seattle, Washington.
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