Service Contract Sales

Job Description

The Service Contract Sales role focuses on promoting and securing service contracts for inspection, maintenance, and other service-related activities.

Role Overview

• Responsible for service contract sales for Anton Paar’s world-leading analytical instruments.

Key Responsibilities

• Conduct sales activities to promote and secure inspection and maintenance service contracts.
• Perform marketing activities based on analyses using the company’s customer relationship management (CRM) system and other tools.
• Collaborate closely with sales representatives and service engineers on sales activities.
• Handle customer inquiries by phone and email, as well as related administrative tasks.
• The position is primarily office-based, but may require business travel depending on contract-related activities. The assigned territory covers all of Japan. Participation in exhibitions and seminars is also required.

After Joining

• Initial training will be provided at the Tokyo headquarters for approximately two weeks to one month, including training on the company’s instruments.
• Depending on individual skills and experience, employees are expected to work independently and begin customer visits after approximately three to six months.

Customers

• Customers include major automotive manufacturers and affiliated companies, beverage manufacturers, petrochemical companies, chemical manufacturers, semiconductor manufacturers, cosmetics companies, pharmaceutical companies, universities, and public research institutions.
• Product prices range from several hundred thousand to several tens of millions of yen, with the majority of products averaging several million yen.

Work-Life Balance

• 131 annual days off (2026 actual).
• There are no night-time or weekend call-outs, allowing for a good work-life balance.
• Average overtime is approximately 10–20 hours per month.

Key Benefits & Opportunities

• Gain extensive knowledge of Anton Paar’s broad portfolio of instruments.
• Work with customers such as research laboratories of major corporations, universities and research institutions, as well as quality control departments in the cosmetics and beverage industries, providing valuable and unique experience for your professional development.

Qualifications

No prior experience in this specific role or industry is required.

Essential Requirements

• Strong interest in analytical instruments and scientific/laboratory equipment.
• At least three years of experience in sales or marketing.
• Strong communication and interpersonal skills.

Preferred Qualifications

• Experience in the analytical or scientific instrument industry.
• Previous administrative experience; experience using SAP is an advantage.
• Experience as a service engineer or field service engineer.
• A valid driver’s license.

Language Skills

• Basic English skills or above. English is used in internal systems, manuals, and training materials, and there may also be opportunities for training abroad.

Additional Information

• Employment Type: Full-time, permanent position
  3-month probationary period
• Work Location: Tokyo Headquarters
• Working Hours: 9:00 a.m. – 5:30 p.m.
• Salary: Annual salary system
  Salary will be determined based on skills and experience.

Benefits

• Transportation Allowance: Provided based on the number of days worked at the office.
• Social Insurance: Health insurance, employment insurance, employees’ pension insurance, and workers’ compensation insurance.
• Retirement Allowance: Available, subject to conditions stipulated in company regulations.
• Holidays & Leave: Saturdays, Sundays, and public holidays; New Year holidays (December 30 – January 4); summer vacation (3 days); and other leave.

Selection Process

• Application screening
• Interview

We look forward to receiving your application.