Appliance Sales Specialist
The Home Depot
Appliance Sales Specialist
The Home Depot
Home improvement retailer offering tools, services
Job Overview:
Appliance Specialists provide exceptional customer service support, drive sales, and will be responsible for selling major appliances, driving extended service plans and credit. Sales Specialists assess customer needs, and guide customer decisions in order to close a sale.
Tasks & Responsibilities:
Achieving individual sales targets to support overall department goals by facing challenges with an open mind and creating innovative solutions
Proactively identify customers who need help or have a problem, by asking open ended questions
Explaining products features and benefits of appliances
Assisting customers with product knowledge in adjacent departments, special orders and installation services
Preferred Qualifications:
1-2+ years of experience working in a sales driven environment
Experience selling major appliances would be an asset
Ability to work a flexible schedule including evenings and weekends
Excellent reading, communication, math and customer service skills
Excellent decision making ability and problem solving skills
Proficiency with computers
Detail oriented
Home improvement retailer offering tools, services
Home Depot is a big retailer of home improvement supplies. It sells building materials, tools, lawn and garden items, decor, and other related products, and it offers services like tool rentals, installation, and credit financing. Customers can shop either in its many North American stores or online, and the company serves homeowners, renters, and professional contractors. Its business model combines direct product sales with rental services and financing, supported by a Pro Xtra loyalty program for professionals and a focus on customer service. The company differentiates itself through its wide product assortment, extensive store network, and combined online and in-store shopping experience, plus services designed to help customers complete projects. Its goal is to help customers finish home improvement projects by providing a broad selection, helpful services, and a convenient shopping experience while continuing to grow its business and support professional contractors.
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