About Attentive:
Attentive® is the AI marketing platform for leading brands, designed to optimize message performance through 1:1 SMS and email interactions. Infusing intelligence at every stage of the consumer’s purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB2, Urban Outfitters, GUESS, Dickey’s Barbecue Pit, and Wyndham Resort, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love.
Attentive’s growth has been recognized by
Deloitte’s Fast 500,
Linkedin’s Top Startups and
Forbes Cloud 100 all thanks to the hard work from our global employees!
Who we are
Attentive is looking for a talented security professional to take ownership of our SOC 2 compliance program while also supporting other security initiatives – particularly those related to Identity and Access Management (IAM). This role offers an exciting opportunity to have complete ownership of a key cornerstones of our Customer Trust program while also getting exposure and lending expertise to security domain areas beyond just compliance.
Why Attentive needs you
- Own and Manage our SOC 2 Compliance Program:
- Own and maintain all aspects of our SOC 2 compliance program
- Conduct regular risk assessments, gap analyses, and internal audits to identify and address compliance gaps as Attentive’s technology environment evolves
- Use automation to ensure timely execution of key security compliance related activities with cross functional control owners
- Develop and provide routine training to control owners and ensure a thorough understanding of Attentive’s SOC 2 program, control design, and the impact of their control(s) on Attentive’s security compliance
- Prepare and maintain documentation, policies, and procedures related to SOC 2 compliance.
- Interface and lead all engagements with our SOC 2 auditors
- Identity and Access Management Operations:
- Work closely with Engineers on the Security and IT team to ensure we are able to operationalize our Identity and Access Management (IAM) strategies as Attentive scales
- Participate in the design and implementation of IAM architectures and technologies, considering scalability, security, and developer/user experience
- Lead and oversee user access review processes to ensure adherence to security policies and least privilege principles
- Implement automation and efficiency improvements to streamline access review processes
- Project Management:
- Act as a project manager for various security initiatives, collaborating with partners on the security and IT teams to ensure timely and successful project delivery
- Coordinate project planning, resource allocation, and progress tracking, adhering to project timelines and objectives
- Communicate project status, risks, and dependencies to stakeholders, providing regular updates and mitigation strategies
- Flexibly step in to support other security projects and initiatives as needed, demonstrating adaptability and a willingness to learn
About you
- 5+ years of technical experience as part of an SaaS Engineering organization, particularly managing SOC 2 compliance (or equivalent IT audit) programs in a SaaS environment.
- Proven experience in Identity and Access Management (IAM) concepts, methodologies, and technologies, including experience with IAM tools.
- Demonstrated project management skills, with the ability to lead and coordinate cross-functional teams in a fast-paced environment.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with technical and non-technical stakeholders.
- Strong analytical and problem-solving abilities, with a proactive approach to identifying and addressing security risks and compliance issues.
- Strong understanding of SOC 2 requirements and controls in cloud-based technologies (e.g., AWS)
For US based applicants:
- The US base salary range for this full-time position is $120,000 - $190,000 annually + equity + benefits
- Our salary ranges are determined by role, level and location
#LI-MDK1
Attentive Company Values
Default to Action - Move swiftly and with purpose
Be One Unstoppable Team - Rally as each other’s champions
Champion the Customer - Our success is defined by our customers’ success
Act Like an Owner - Take responsibility for Attentive’s success
Learn more about
AWAKE, Attentive’s collective of employee resource groups.
If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.
At Attentive, we know that our Company’s strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation.
