Full-Time

Senior Full Stack Engineer

Updated on 9/4/2026

Fixify

Fixify

51-200 employees

VC-backed startup advancing IT services

No salary listed

Remote in USA

Remote

Category
Software Engineering (1)
Required Skills
Python
React.js
NoSQL
Node.js
Postgres
TypeScript
AWS
Observability
Data Modeling
HTML/CSS
Storybook

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Requirements
  • Expert-level knowledge of React and modern front-end application architecture, including component, state, and data-flow patterns.
  • Expert-level knowledge of TypeScript, Node.js, JSX, HTML, and CSS, including idiomatic maintainable code and meaningful code reviews.
  • Working knowledge of software design and architecture, including evaluating trade-offs and designing maintainable software.
  • Working knowledge of Remix or React Router with server-side rendering, including data loading, routing, and server-side rendering.
  • Working knowledge of front-end state management and data-fetching patterns for client and server state.
  • Working knowledge of design system construction and component documentation with Storybook.
  • Working knowledge of API design and service integration patterns, including interface contracts and coupling risks.
  • Working knowledge of authentication and authorization patterns and protocols.
  • Working knowledge of relational databases, specifically Postgres, and NoSQL databases, including data modeling and schema changes.
  • Working knowledge of automated testing strategies and meaningful test coverage.
  • Working knowledge of observability and production readiness, including logging, tracing, and alerting.
  • Ability to contribute to technical design discussions and reach clear, documented decisions.
  • Ability to write technical documentation for engineers, designers, and product partners.
  • Ability to communicate technical trade-offs and risks clearly to managers and stakeholders.
  • Ability to give direct, constructive feedback in code reviews and design discussions.
  • Ability to trace problems to root cause and drive fixes to completion.
  • Ability to break well-scoped or moderately ambiguous work into deliverable increments with visible dependencies and risks.
  • Ability to model a disciplined, collaborative engineering culture oriented toward long-term quality.
Responsibilities
  • Own feature delivery across the full stack, from backend messaging pipelines and application services through UI components.
  • Deliver horizontally scalable messaging pipelines, application services, and UI components that are maintainable and extensible.
  • Ensure product experiences are reliable, refined, performant, and polished for users.
  • Validate work against real user environments and incorporate user feedback before feature completion.
  • Partner with Product Management, Design, and other engineers to translate user needs into technical solutions.
  • Scope, build, and refine features based on how customers use the product.
  • Conduct code reviews and contribute to software architecture and production readiness.
Desired Qualifications
  • Familiarity with Python, including reading and making contained contributions to Python code.
  • Familiarity with AWS and cloud-native development, including deployment and scaling contexts.

Fixify designs and builds tech to improve IT services and IT consulting. It focuses on creating a product that will change how IT work is delivered, using a platform or tools aimed at the IT services industry. The company is backed by venture capital and based in Arlington, VA, and it is positioning itself as a forward-looking tech provider in the IT services space. Its approach centers on bringing a new technology solution to the market, with ongoing progress updates to shareholders and potential customers. 1) What it does: Develops technology to enhance IT services and IT consulting. 2) How it works: A product or platform that will transform IT delivery, currently under development, with updates shared publicly. 3) How it differs from competitors: VC backing, focus on changing the IT services paradigm, and a location-based identity; specific product details are not disclosed. 4) Goal: Bring a new IT solutions platform to market and improve the way IT services are delivered.”

Company Size

51-200

Company Stage

Series A

Total Funding

$32M

Headquarters

Arlington, Virginia

Founded

2023

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Simplify Jobs

Simplify's Take

What believers are saying

  • The March 2026 benchmark claims 16x faster resolution with heavy automation, aiding sales.
  • May 2026 app-management GA and request-queue redesign broaden Fixify’s day-to-day footprint.
  • October 2024 Series A raised $25 million, giving runway to expand engineering and go-to-market.

What critics are saying

  • ServiceNow can copy Fixify’s workflow layers after the January 2026 integration proof points.
  • The 15-customer base reported in October 2024 leaves concentrated revenue risk.
  • If enterprise buyers standardize on native ServiceNow AI, Fixify becomes a replaceable point solution.

What makes Fixify unique

  • Fixify’s May 2026 releases deepen ServiceNow, Jira, and HaloPSA workflows without rip-and-replace.
  • Its human-in-the-loop model combines AI automation with analysts for edge-case resolution.
  • The March 2026 benchmark analyzed 50,000+ tickets across 30+ organizations, strengthening product credibility.

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Benefits

Remote Work Options

Flexible Work Hours

Growth & Insights and Company News

Headcount

6 month growth

-5%

1 year growth

-4%

2 year growth

13%
Fixify
Jul 2nd, 2025
Simple ServiceNow integration: How we plug in with zero disruption to your existing help desk

Fixify integrates directly with ServiceNow to relieve the pressure, automating the work that can be automated and backing it up with real people who know how to solve what AI can't.

Pulse 2.0
Nov 6th, 2024
Fixify: AI-Based IT Help Desk Solution Provider Secures $25 Million (Series A)

Fixify, an AI-based IT help desk solution provider, announced that it has closed a $25 million Series A funding round co-led by Costanoa Ventures, Decibel Partners and Paladin Capital Group with participation from Scale Venture Partners.

FinSMEs
Oct 23rd, 2024
Fixify Raises $25M in Series A Funding

Fixify, an Arlington, VA-based AI-powered IT help desk solution provider, raised $25M in Series A funding

Benzinga
Oct 23rd, 2024
Fixify Secures $25M to Enhance IT Help Desks

Fixify, an AI-powered IT help desk solution provider, secured $25M in Series A funding co-led by Costanoa Ventures, Decibel Partners, and Paladin Capital Group, with Scale Venture Partners participating. The funds will scale its workforce and accelerate product development. Fixify combines AI with human experts to enhance IT support, addressing inefficiencies and improving user experience by keeping humans involved in the process.

GlobeNewswire
Oct 23rd, 2024
Fixify Secures $25 Million in Series A Funding to Modernize IT Help Desks by Keeping Humans in the Loop

ARLINGTON, Va., Oct. 23, 2024 (GLOBE NEWSWIRE) - Fixify, an innovative AI-powered IT help desk solution provider, announced today that it has closed a $25 million Series A funding round co-led by Costanoa Ventures, Decibel Partners and Paladin Capital Group with participation from Scale Venture Partners.