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Full-Time

Assistant Store Manager

Madison

Confirmed live in the last 24 hours

Rag & Bone

Rag & Bone

501-1,000 employees

Contemporary fashion brand for clothing and accessories

Consumer Goods

Compensation Overview

$67k - $72kAnnually

+ Bonus Program + Incentive Programs

Senior

New York, NY, USA

Category
Customer Success Management
Sales & Account Management
Required Skills
Sales
Customer Service
Requirements
  • Minimum of 5 years of prior work experience in specialty retail with 1+ years in a management role
Responsibilities
  • Display best-in-class customer service techniques, build customer loyalty through maintenance of clienteling standards and sales interactions. Ensure that all staff on duty are doing the same
  • Demonstrate the ability to perform and train staff on all store operations tasks from register to stock room
  • Ensure cash handling and register procedures are maintained and executed
  • Ensure integrity of payroll procedures and store scheduling
  • Delegate appropriately to ensure efficiency of store operations and to develop team members
  • Coach and develop retail associates to meet store goals
  • Assist in the recruitment, onboarding, training and development of all staff
  • Identify, create, and manage the execution of all store business plans that drive performance results and maximizes business opportunities
  • Analyze sales reports and data to determine needs of the business and partner in setting strategies to achieve goals
  • Ability to build customer loyalty; grow and manage clientele
  • Maintain product knowledge and ensure delivery of this information to staff
  • Encourage and recognize opportunities for team selling
  • Understand and exemplify the rag & bone brand philosophy and lifestyle
  • Work closely with Visual Merchandising and Buying teams to advise on product assortment and displays based on customer demographics and market trends
  • Consistently act within core values of rag & bone
  • Model and teach store associates to support a positive client-centric environment
  • Contribute to a positive, fun, professional, productive, and team-oriented store atmosphere

Rag & Bone creates high-quality clothing, shoes, and accessories for men and women, focusing on an effortless urban style and expert craftsmanship. Their products are sold directly to consumers through their website and physical stores, allowing for a personalized shopping experience with expert stylists who help customers create customized looks. This tailored service enhances customer satisfaction and loyalty. Rag & Bone stands out from competitors by emphasizing quality, sustainability, and ethical practices, ensuring that their products are made with integrity. The company's goal is to provide stylish, well-made apparel while maintaining a commitment to customer satisfaction and responsible business practices.

Company Stage

M&A

Total Funding

N/A

Headquarters

New York City, New York

Founded

2002

Growth & Insights
Headcount

6 month growth

2%

1 year growth

2%

2 year growth

2%
Simplify Jobs

Simplify's Take

What believers are saying

  • The acquisition by Guess and WHP Global brings significant financial backing and strategic support, potentially accelerating Rag & Bone's growth and market reach.
  • Partnerships with companies like Astound Commerce and Incu Pty. enhance Rag & Bone's digital and physical retail presence, improving customer experience and operational efficiency.
  • New store openings, such as the one in Tampa, Florida, indicate ongoing expansion and increased brand visibility in key markets.

What critics are saying

  • Integration with Guess and WHP Global could lead to cultural and operational challenges, potentially disrupting Rag & Bone's established brand identity.
  • The highly competitive fashion industry requires continuous innovation and adaptation to changing trends, posing a risk if Rag & Bone fails to stay ahead.

What makes Rag & Bone unique

  • Rag & Bone's commitment to high-quality craftsmanship and urban style sets it apart in the fashion industry, appealing to discerning customers who value authenticity and timeless design.
  • Their direct-to-consumer model, combined with personalized styling services, offers a tailored shopping experience that enhances customer loyalty and satisfaction.
  • The brand's strong emphasis on sustainability and ethical practices resonates with modern consumers who prioritize responsible fashion choices.