Q

Quanta Services

Builds and repairs power grids and utility networks

Director, Operations

Program ManagementUpdated on Nov 5
Full-timeBaton Rouge, LA, USANo salary listed

About the Job

Requirements

  • A bachelor's degree in Business, Construction Science/Management, Engineering, or an equivalent field is required; equivalent work experience or a combination of work and education may be substituted.
  • At least 10 years of experience in operational or program management overseeing large-scale power delivery, electrical infrastructure, and/or advanced technology construction is required.
  • A track record of direct client account ownership and executive-level stakeholder engagement on major construction programs is required.
  • Experience managing GMP, cost-plus, and lump-sum contract structures at the program level, including change management, billing compliance, and contract administration, is required.
  • Knowledge of engineering, design, construction, and contracting methodologies, as well as project planning and management tasks including estimating, scheduling, bidding, administration of prime contracts, purchase orders and subcontracts, field supervision, budget control, safety, and quality assurance, is required.
  • Exceptional written and verbal communication skills, including the ability to produce clear, client-ready deliverables and executive presentations, are required.
  • Strong team-building and talent development skills, including experience scaling organizations through structured hiring and onboarding, are required.
  • Problem evaluation and solving skills, and the ability to manage and supervise team members effectively within a matrix organization, are required.
  • Understanding of the project design process during pursuit and execution phases, the integrated EPC/DB process, and the project lifecycle is required.
  • Understanding of construction means and methods is required.
  • Familiarity with estimating, scheduling, and project management software and processes is required. Proficiency in Microsoft Office and working knowledge of cost management and document control platforms are required.
  • Strong knowledge of the energy infrastructure industry, including safety and environmental best practices and industry quality control/quality assurance measures, is required.

Responsibilities

  • Lead the assigned PMO spanning Project Managers, Assistant Project Managers, Preconstruction, Cost, Scheduling, and Contracts.
  • Manage integrated Design-Build/Engineering, Procurement, and Construction project teams from inception through completion, including the pursuit phase.
  • Oversee project delivery, escalation protocols, and reporting standards across Safety, Quality, Execution, and Cost.
  • Develop and maintain program-level portfolio tracking for schedule, cost, risk, and resource utilization across multi-site programs.
  • Drive project execution strategy, including contract structures, change management, cost-of-work tracking, and preconstruction scope development.
  • Provide overall direction and coordination of intermediate and final engineering design and construction activities.
  • Lead multi-operating-company teams to complete major projects across various service territories.
  • Directly supervise onsite and offsite Project Managers and Assistant Project Managers, and coordinate with Construction Managers, project controls, and site safety representatives.
  • Respond to and/or oversee Requests for Information; perform value engineering and constructability reviews.
  • Develop procurement status reports with engineering design, procurement, scheduling, and estimating teams, and define segregation of work by subcontract and purchase order packages.
  • Develop and oversee subcontractor and supplier scope, price, and schedule exhibits for subcontract and purchase order packages; coordinate local bidding efforts with procurement teams.
  • Oversee subcontracts and purchase orders, review and approve invoices, and oversee subcontractor and purchase order submittals.
  • Develop initial project-specific schedules with engineering design, scheduling, procurement, and field construction staff, and monitor overall progress of design and construction activities.
  • Oversee compliance with project- and customer-specific health, safety, and quality assurance/control plans.
  • Perform project close-out, warranty administration, post-construction cost review, and reporting.
  • Administer and manage the prime contract, construction subcontracts, and purchase orders, including changes to the prime contract.
  • Manage contract administration for major construction agreements, including GMP, firm price, and cost-plus structures; lead redline review and negotiation of amendments and change orders.
  • Drive resolution of change order events, claims, and contract scope gaps across the project portfolio.
  • Develop and manage detailed cost models, rate sheets, and escalation for labor and equipment across the regional portfolio.
  • Develop a project-specific Schedule of Values and submit and expedite timely receipt of progress payments.
  • Manage financial reporting, customer-facing billing documentation, and program cost analyses for executive and client review.
  • Coordinate, prepare, and present monthly progress, budget forecasting, and schedule management reports.
  • Serve as a point of contact for key client accounts within the assigned portfolio, maintaining alignment on scope, schedule, cost, and strategic objectives.
  • Lead client-facing communications, including program status reporting, billing overviews, and issue escalation and resolution.
  • Work directly with customers to ensure effective communication, satisfaction, and coordination between the project and other jobsite activities; mitigate and resolve potential disputes.
  • Partner with clients to structure contractual frameworks that support long-term program delivery and mutual financial interests.
  • Maintain effective relations among project stakeholders, including customers, design teams, subcontractors, and suppliers, and act as liaison between departments.
  • Work with commercial development teams to support upcoming project opportunities during the pursuit phase.
  • Lead, develop, and grow a team of Project Managers, Assistant Project Managers, and support staff; own hiring and performance management.
  • Build and motivate project team members to meet project goals and milestones.
  • Establish structured onboarding, interview frameworks, and staffing processes to scale the organization in support of portfolio growth.
  • Train, develop, and mentor junior staff.
  • Build and maintain a culture of accountability, operational discipline, and continuous improvement across the organization.
  • Identify, recommend, and implement changes to improve productivity and reduce cost among business and operating companies.
  • Adhere to internal standards, policies, and procedures.
  • Perform other duties as assigned.

Desired Qualifications

  • Direct Design-Build/Engineering, Procurement, and Construction project or major program experience is preferred.
  • At least 7 years of direct people leadership managing multifunctional project delivery teams is preferred.
  • Primavera P6 and Procore experience is preferred.

About the Company

Quanta Services

Builds and repairs power grids and utility networks

Quanta Services builds, upgrades and repairs the power lines, substations, pipelines and communications networks that utilities, power producers and large energy users rely on. It runs its own training school, Northwest Lineman College, which prepares workers for electric line work at campuses in several states. Quanta works through regional operating companies that handle engineering, construction, storm restoration and routine upkeep for their customers. Clients pay under long-term master service agreements for ongoing work and under fixed-price or cost-based contracts for large projects. Quanta was founded in 1997 by combining four electrical contractors and is based in Houston, Texas.

Company size
10,001+
Company stage
IPO
Headquarters
Houston, TX
Founded
1997

Recently Posted Jobs

Explore more opportunities at Quanta Services

See more jobs