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Datamark

BPO and contact center services provider

HR Specialist

HR Operations & Coordination +1Confirmed live in the last 24 hours
Full-timeMumbai, Maharashtra, India₹385kIn-person

About the Job

Requirements

  • Two or more years of experience in human resources or related administrative roles.
  • Proficiency in human resources information systems and payroll systems.
  • Strong knowledge of Microsoft Office programs.
  • Strong problem-solving abilities, interpersonal skills, and integrity.
  • Ability to work independently and as part of a team.
  • Strong time management skills to manage multiple priorities effectively.

Responsibilities

  • Process payroll by calculating employees' pay based on days worked, deductions, taxes, and relevant benefits.
  • Maintain accurate records of payroll transactions, including employee earnings, taxes, and deductions.
  • Calculate and ensure the on-time payment of all payroll-related taxes.
  • Administer employee benefits, such as health insurance and retirement plans.
  • Monitor compliance with applicable laws and regulations related to payroll, taxes, and benefits.
  • Respond to employee questions and concerns about salary, benefits, or taxes as the first point of contact.
  • Generate reports related to payroll expenses, taxes, and other payroll data to support organizational decision-making.

Desired Qualifications

  • A bachelor's degree in Human Resources, Business Administration, or a related field is preferred.

About the Company

Datamark

BPO and contact center services provider

DATAMARK provides business process outsourcing and contact center services for large enterprises, including Fortune 500 firms and government agencies. It handles front-office work like omnichannel, multilingual customer care and technical support, plus back-office tasks such as digital mailroom, data capture, document processing, and finance/accounting support, operating 24/7 from centers in the US, Mexico, and India. It differentiates itself with long client relationships, a global delivery network that includes nearshore and offshore options, and proprietary tools like DataScribe that transcribe and summarize calls to boost agent productivity, all guided by Lean Six Sigma process improvements. Its goal is to help clients cut costs, streamline operations, and achieve scalable, reliable, multilingual support.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
El Paso, TX
Founded
Not listed

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