HR Specialist
Datamark
HR Specialist
Datamark
BPO and contact center services provider
Datamark, Inc. · Mumbai, India · Full-time · Posted 2026-10-09
Salary: INR 385,000–385,000
Workplace: on_site
Department: Human Resources
Reports Directly to: Human Resources Assistant Manager
Position Overview:
Human Resources Specialist undertakes a variety of HR administrative duties in a designated HR area (policy administration, compensation & benefits, performance management, etc.). This position has a broad knowledge of Human Resources as well as general administrative responsibilities. The Site Human Resources Specialist will be able to work autonomously and efficiently to ensure the end-to-end running of HR projects in their specific area.
Primary Responsibilities:
Education: Bachelor’s degree in Human Resources, Business Administration, or a related field is preferred.
Experience: 2+ years of experience in HR or related administrative roles.
Technical Skills: Proficient in HRIS and payroll systems; strong knowledge of Microsoft Office programs.
Soft Skills: Excellent problem-solving abilities, interpersonal skills, and a strong sense of integrity.
Other Qualifications: Ability to work independently and as part of a team; strong time management skills to manage multiple priorities effectively.
Benefits:
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DATAMARK provides business process outsourcing and contact center services for large enterprises, including Fortune 500 firms and government agencies. It handles front-office work like omnichannel, multilingual customer care and technical support, plus back-office tasks such as digital mailroom, data capture, document processing, and finance/accounting support, operating 24/7 from centers in the US, Mexico, and India. It differentiates itself with long client relationships, a global delivery network that includes nearshore and offshore options, and proprietary tools like DataScribe that transcribe and summarize calls to boost agent productivity, all guided by Lean Six Sigma process improvements. Its goal is to help clients cut costs, streamline operations, and achieve scalable, reliable, multilingual support.
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