Director – Central Business Office

Responsibilities

Director – Illinois Business Center

Full-Time

The Illinois Business Center (CBO) is responsible for the billing and collection of patient revenues generated from assigned behavioral health facilities.  The CBO Director oversees the operations of business office functions across multiple facilities within the designated market. Supervises the Team Leads, market floaters and any other staff assigned to ensure consistency and efficiency in patient accounting, billing, collections, admissions, and data processing across designated market. Will serve as a key liaison between facility-level operations and executive leadership in providing regular updates and performance, challenges, and strategic initiatives. Responsibilities include but are not limited to:

Assumes responsibility for management of the entire revenue cycle including patient registration, insurance verification, billing, and collections.

1. Monitors and adjust the flow of work and account assignments to ensure billing, collection and account follow up occurs timely and within company established guidelines.
2. Skilled in developing comprehensive plans to manage multiple tasks simultaneously across various facilities
3. Demonstrates a strong initiative to identify areas for improvement within revenue cycle operations
4. Monitors and analyzes reports daily for the operational success of the business office.
5. Evaluates registration, insurance verification and cash posting to determine the integrity of data input.
6. Facilitates the reduction of bad debt.
7. Demonstrates strong of understanding all third party payer contracts including governmental agencies.
8. Completes weekly/monthly reporting to management, as required.
9. Utilizes data analysis to identify trends and areas for improvement within revenue processes
10. Identifies opportunities to increase revenue capture and reduce operational costs
11. Consistently achieves cash collection goal as defined by the organization.
12. Works collaboratively with the individual CFO’s for the assigned locations to ensure timely communication of needs, challenges and accomplishments.
13. Conducts staff meetings at regular intervals for informative and educational purposes.
14. Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem.
15. Conducts periodic performance appraisals in accordance with company and facility practices.
16. Follows Best Practice requirements and is responsible for the education of staff in regard to these requirements.
17. Skilled in using presentation tools such as PowerPoint, Zoom, and Microsoft Teams to deliver information.

Benefit & Rewards Highlights

• Challenging and rewarding work environment

• Competitive Compensation & Generous Paid Time Off

• Excellent Medical, Dental, Vision and Prescription Drug Plans

• 401(K) with company match and discounted stock plan

• SoFi Student Loan Refinancing Program

• Career development opportunities within UHS and its 300+ Subsidiaries!

• Pet Insurance

• More information is available on our Benefits Guest Website: benefits.uhsguest.com

Streamwood Behavioral Healthcare System (SBHS) is a 178-bed acute care facility located in Streamwood, IL and has been providing mental health treatment to the Chicagoland community and the state of Illinois since 1991. We are dedicated to offering services to meet the ever-changing emotional and behavioral healthcare needs of children, adolescents, adults, and their families.

Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500® corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom.www.uhs.com.

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Qualifications

Education:  Bachelor’s degree is required, preferably in business, health care administration, or related field.

Experience:  Minimum of ten (10) years supervisory experience in accounts receivable and business office functions preferred, including experience with insurance companies and a working knowledge of insurance terms, rates, policies and reimbursement procedures preferred. Previous work in a hospital business office or UR experience preferred.

Skills:Demonstrates understanding of patient accounting principles in managing large volume, accounts receivable in a health care related field.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries.  We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.