Manufacturing Process Technician @ SWORD Health

Sword Health is on a mission to free two billion people from pain as the world’s first and only end-to-end platform to predict, prevent and treat pain.

Delivering a 62% reduction in pain and a 60% reduction in surgery intent, at Sword, we are using technology to save millions for our 2,500+ enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, General Catalyst, and Khosla Ventures.

Recognized as a Forbes Best Startup Employer in 2023, this award highlights our focus on being a destination for the best and brightest talent. Not only have we experienced unprecedented growth since our market debut in 2020, but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $2 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our impact.

Joining Sword Health means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.

This is an opportunity for you to make a significant difference on a massive scale as you work alongside 800+ (and growing!) talented colleagues, spanning two continents. Your charge? To help us build a pain-free world, powered by technology, enhanced by people — accessible to all.

You will join our dynamic Systems team where you’ll play a pivotal role in the production and refurbishment of medical devices. Working closely with the Process Development Manager, you will focus on quality improvements, line expansion, process flow optimization, and process qualifications of production systems in our production facility in SLC. We’re looking for someone with hands-on experience working with production equipment in a manufacturing environment, is used to the dynamic work environment of supporting a high-output Production facility, and is obsessed with process and quality improvement to join our fast-growing company.

What you’ll be doing:

Maintain and enhance manufacturing equipment for Sword’s refurbishment processes;
Production line optimizations directed by Process Development Manager (setting up, adjusting,, moving) process equipment to improve manufacturing efficiency;
Work closely with line operators and production supervisors to identify opportunities for future quality and process improvement;
Troubleshooting of Production equipment issues (custom equipment, utilities, computers, label printers, etc.);
Updating equipment with new components and/or features (hardware and software) as new quality systems, tools, and products are introduced;
Perform regular preventative and corrective maintenance and calibration on Production equipment;
Perform data gathering such as yields, cycle times, failure modes;
Coordinate with production operators to intake production problem notes, present them to management, and assist in implementation of solutions.

What you need to have:

2-4 years of experience as a manufacturing technician or similar role;
Ability to work full-time, on-site in Salt Lake City, UT;
Experience in manufacturing line maintenance;
Proven ability to troubleshoot;
General knowledge of electrical systems;
Computer-literate - must be comfortable using computers, tablets, and software-based tools. Basic proficiency in MS Office, Google Drive, email, Slack, etc.;
Experience interacting with production line staff - operators, supervisors, QC, etc.;
Ability to function well in a high-paced and at times stressful environment.

What we would love to see:

Worked on medical devices, and proficiency in the regulatory requirements of development;
Proficiency in Spanish, to facilitate communication with production specialists and operators.

US - Sword Benefits & Perks:

• Comprehensive health, dental and vision insurance*;

• Equity shares*;

• Discretionary PTO plan*;

• Parental leave*;

• 401(k);

• Flexible working hours;

• Remote-first company;

• Paid company holidays;

• Free digital therapist for you and your family.

*Eligibility: Full-time employees regularly working 25+ hours per week

Portugal - Sword Benefits & Perks:

• Health, dental and vision insurance;

• Meal allowance;

• Equity shares;

• Remote work allowance;

• Flexible working hours;

• Work from home;

• Unlimited vacation;

• Snacks and beverages;

• English class;

• Unlimited access to Coursera Learning Platform.

*US Applicants Only: Applicants must have a legal right to work in the United States, and immigration or work visa sponsorship will not be provided.*

SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.

What you’ll be doing:

What you need to have:

What we would love to see:

6 month growth

1 year growth

2 year growth

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