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First Quality

Produces branded and private-label consumer products

Information Technology Co-op Intern - Information Technology

IT Service Desk & End User SupportPosted on Nov 10
InternshipAnderson, SC, USANo salary listedIn-person

About the Job

Requirements

  • The ideal candidate will be working toward a Bachelor's degree in Computer Science.
  • The candidate must have a minimum 2.8 GPA.
  • The candidate must be proficient in Microsoft Office and Windows.

Responsibilities

  • Assist employees with IT-related issues and provide desktop support across a distributed workforce.
  • Install and upgrade hardware and software, and assist with configuring end-user systems, hardware, software, and peripherals.
  • Prioritize and troubleshoot user-reported issues for timely resolution, escalating to management or outside vendors when required.
  • Maintain inventory for IT-related consumables.
  • Assist the IT team with research and special projects.
  • Create a positive customer support experience.

About the Company

First Quality

Produces branded and private-label consumer products

First Quality makes consumer products such as personal care items, adult incontinence products, baby care goods, and household paper. These products are produced for both its own brands and private-label programs, then sold to retailers and institutions across North America and beyond. The company designs and manufactures practical, high-quality items that customers use in daily life and aims to meet retailer and institutional needs while maintaining strong product quality. What sets First Quality apart is its emphasis on brand building, customer service, and consistent quality, serving a diverse roster of clients and focusing on innovation and reliability to stay competitive. The overall goal is to grow sales and market presence by delivering dependable products that improve the lives of customers, partners, employees, and communities.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
Town of North Hempstead, New York
Founded
1989

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