Beth Israel Deaconess Medical Center

Teaching hospital delivering patient-centered medical care

Ambulatory Float Pool Medical Assistant Student

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Full-timeUnited StatesIn-person

About the Job

Requirements

A high school diploma or GED is required.
Basic familiarity with computers and the ability to navigate web-based applications at a basic level are required.
Ability to read and write English to understand basic safety instructions, take direction from supervisors, communicate with patients, families, and staff, and respond to basic questions.
Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families, and external customers.
Ability to apply standard concepts, practices, procedures, and policies in varied situations.
Ability to collaborate in small teams, offer ideas, identify issues, and respect team members.
Ability to provide professional, respectful customer service using active listening and problem-solving, and to remain calm in stressful situations.
Must be competent to provide patient care to neonatal patients from birth to 6 months, youth from 6 months to 16 years, young adults from 16 to 30 years, middle-aged patients from 30 to 60 years, and elderly patients from 60 years onward.
Work requires an average pace with intermittent breaks and an average amount of attention to maintain quality.
Work is fairly consistent, with judgment needed to respond to events several times a week; there is no substantial exposure to adverse environmental conditions.
Health Care Worker Status HCW1: regular day-to-day face-to-face and hands-on contact within three feet for at least five minutes; status may vary by department.
Sensory requirements include close work, color vision and perception, visual monotony, visual clarity beyond 20 feet, conversation, equipment monitoring, telephone use, and working amid background noise.
Medium physical work requiring exertion of up to 50 pounds occasionally and/or up to 20 pounds frequently; the employee must stand or move for most of the shift.
The role requires constant endurance for up to two hours without a break, and frequent walking, standing, neck bending, and neck twisting.

Responsibilities

Perform medical assisting duties, including vital signs, height and weight measurements, electrocardiograms, phlebotomy, and assistance during routine procedures.
Keep patient care areas clean, organized, stocked, and ready for patient use; escort patients to ancillary areas such as radiology and the laboratory as needed.
Perform point-of-care testing, including laboratory tests and specimen collection; apply quality-control standards to ensure testing equipment functions properly and accurately; provide patients with instructions for tests and procedures.
Monitor, order, and maintain medical equipment and supplies, ensuring they are clean, sterilized, stocked, and within expiration dates.
Initially review medication lists in the electronic medical record for final review by licensed practitioners; retrieve only Schedule VI and over-the-counter medications under licensed-provider supervision. The role does not perform licensed duties such as drawing up or administering medications or flushing intravenous lines.
Use the electronic medical record system (OMR) to queue prescription renewals for licensed-provider review; enter or scribe orders for tests, services, or appointments as directed by a clinician; document completed tasks in OMR during visits to support proper billing on the Facility Worksheet.
Prepare schedules, patient charts, and other documents for clinical activities in accordance with Medical Center standards; obtain and correlate medical correspondence as directed by the department.
Monitor patients and visitors entering, waiting in, and leaving the practice; facilitate timely patient flow and inform patients and providers of delays.
Act as a liaison between patients and practice staff to support patient flow and service delivery; keep waiting-room materials organized and stocked as directed; answer and screen telephone calls as needed.
Complete several weeks of didactic instruction followed by hands-on training in an ambulatory practice under an assigned preceptor. The preceptor and/or supervisor determines readiness to independently assume patient-care responsibilities through periodic competency assessments.

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Supports smooth and efficient practice operations, while contributing to BIDMC's promise of providing extraordinary care. Communicates with patients, other employees and the general public in a courteous, helpful manner by phone and in person. In addition to medical assisting, provides administrative tasks as needed, including but are not limited to greeting, check-in, and scheduling. Assists patients who have physical and psychological limitations with ambulation and patient care functions. The Medical Assistant Student will receive several weeks of didactic instruction. This will be followed by hands-on training in an Ambulatory practice where they will be assigned a preceptor. The preceptor and/or supervisor will decide when trainees are ready to take on patient care responsibilities independently, according to periodic competency skill assessments.

Job Description:

Primary Responsibilities:

Performs medical assisting duties, which may include, but are not limited to, vital signs, height and weight, EKGs, performing phlebotomy and assisting during routine procedures. Ensures that all patient care areas are clean, organized, stocked and ready for patient use. Escorts patients to ancillary service areas such as radiology and lab as needed.
Performs appropriate point of care testing, such as lab tests and specimen collection. Implements quality control standards to ensure proper functioning and accuracy of testing equipment. Provides patients with relevant instructions for specific tests and procedures.
Monitors, orders and/or maintains medical equipment and supplies, ensuring they are clean, sterilized, stocked and within expiration dates.
Performs initial review of medication lists in the electronic medical record for final review by licensed practitioners. May retrieve schedule VI and over the counter medications only, under supervision of licensed providers; is not authorized to perform licensed personnel duties, which include but are not limited to drawing up medications, medication administration or flushing IVs.
Uses the electronic medical record system (OMR) to queue prescription renewals for review by a licensed provider. As directed by a clinician, enters/scribes orders for tests, services or appointments in OMR. During the visit, accurately documents tasks, as they are completed, in OMR to ensure proper billing (Facility Worksheet).
Prepares schedules, patient charts and other documents as needed for clinical activities, in accordance with Medical Center standards. Procures and correlates medical correspondence as directed by department.
Monitors patients and visitors entering, waiting, and leaving the practice. Facilitates timely flow and informs patients and providers of delays in a timely manner. Acts as liaison between patient and practice staff to ensure optimal flow and service delivery. Ensures waiting room materials are organized and stocked as directed by the department. May answer and screen telephone calls.

Required Qualifications:

High School diploma or GED required.

Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.

Competencies:

Decision Making: Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision.

Problem Solving: Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements.

Independence of Action: Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager.

Written Communications: Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions.

Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.

Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.

Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.

Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.

Age based Competencies: Employees in this job must be competent to provide patient care to the following age groups: Neonatal:Birth to 6 months, Youth: 6 months to 16 years, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 - over.

Social/Environmental Requirements:

1.Work needs to occur at an average pace with intermittent breaks. Requires an average amount of attention to maintain quality of work.

2. Work routine is fairly consistent, but employee needs to be able to use judgment to respond to events several times a week.

3. No substantial exposure to adverse environmental conditions

4. Health Care Status: HCW1: Regular, day-to-day contact; both face-to-face and hands-on (having close contact within three feet for at least five minutes). Examples: physicians, clinical nurses, phlebotomist, medical assistants, PFT tech, and x-ray tech.- Health Care Worker Status may vary by department

Sensory Requirements:

Close work (paperwork, visual examination), Color vision/perception, Visual monotony, Visual clarity > 20 feet, Visual clarity feet, Conversation, Monitoring Equipment, Telephone, Background Noise.

Physical Requirements:

Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift.

This job requires constant Endurance-working up to 2 hours without a break,frequent walking, standing, bending neck, twisting neck.

Pay Range:

$19.00 - $19.00

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

About the Company

Beth Israel Deaconess Medical Center

Teaching hospital delivering patient-centered medical care

Beth Israel Deaconess Medical Center (BIDMC) serves as a teaching hospital in Boston affiliated with Harvard Medical School, offering a wide range of medical services across inpatient, emergency, outpatient, and urgent care. Its care model centers on delivering high-quality medical treatment to patients, supported by patient access initiatives like OpenNotes, which lets patients view clinicians’ notes online to improve understanding and engagement in their care. The hospital also supports education and research through its affiliation with Harvard, attracting funding for studies and training programs. BIDMC differentiates itself through its patient-centered approach, active patient engagement tools, and a broad network of urgent care centers and outpatient services that extend access to healthcare. The goal is to provide comprehensive, accessible, evidence-based medical care while advancing medical education and research.

Company size: 10,001+
Company stage: Grant
Total funding: $5.4M
Headquarters: Boston, MA
Founded: 1996

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