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GovTech Singapore

Government digital services delivery and infrastructure

Director HR Business Partner

HR Generalist & Employee RelationsConfirmed live in the last 24 hours
Full-timeSingaporeNo salary listedIn-person

About the Job

Requirements

  • At least 15 years of progressive human resources experience, including substantial experience partnering with senior leaders in a complex organisation and a demonstrated record of leading and developing HR business partner teams.
  • Evidence of translating business strategy into workforce and organisation decisions, with measurable improvements in organisational performance or people outcomes.
  • Depth in workforce planning, organisation design, change management, performance and talent management, supported by sound generalist human resources judgement.
  • Credibility to influence and constructively challenge senior leaders, make clear recommendations under ambiguity, and sustain effective working relationships through difficult decisions.
  • Experience managing complex employee matters with discretion, sound risk judgement and strong governance discipline.
  • Ability to interpret workforce data, test assumptions and make practical recommendations, and a record of delivering through teams and across specialist functions with clear ownership and follow-through.
  • Ability to understand technology delivery models and specialist talent needs.

Responsibilities

  • Lead the people strategy and human resources business partnering delivery for an assigned portfolio of business divisions.
  • Advise senior leaders on workforce, organisation and leadership decisions that shape delivery; understand business priorities, challenge assumptions and make clear recommendations on competing needs and trade-offs.
  • Lead and develop a team of human resources business partners, working with specialist and operations teams to deliver integrated people solutions; be accountable for the quality of human resources advice, the effectiveness of portfolio interventions and team capability.
  • Translate business priorities into a focused people agenda with clear outcomes, ownership and measures; anticipate workforce and organisational risks and bring recommendations to leadership decisions early.
  • Act as a trusted adviser and constructive challenger to senior leaders; balance portfolio needs with wider organisational priorities and hold leaders accountable for people management.
  • Lead workforce reviews and scenario planning with business and practice leaders; shape workforce size, capability mix, deployment and cost in line with delivery priorities and resource constraints.
  • Advise on organisation structures, role clarity and decision rights; assess how technology, including artificial intelligence, changes work and skills, and recommend where to build, hire, redeploy or redesign capability.
  • Diagnose issues affecting organisational performance using workforce data, employee insights and business evidence; distinguish gaps in structure, capability, leadership and ways of working before recommending interventions.
  • Lead the people dimensions of transformation and restructuring; partner with leaders on implementation, communication and workforce transitions, and assess whether changes improve delivery and organisational effectiveness.
  • Lead performance, talent and succession discussions across the portfolio; challenge weak evidence and inconsistent calibration, identify critical talent risks, and drive follow-through on development and succession actions.
  • Coach senior leaders through difficult people decisions and strengthen manager accountability; work with relevant People and Organisation Division teams to address recurring leadership and management capability gaps.
  • Provide senior counsel on complex and sensitive employee matters, including performance, conduct, grievances and workforce transitions; ensure recommendations are evidence-based, fair, documented and consistent with applicable policies and requirements.
  • Exercise sound judgement on risk and escalation, drawing on specialist advice where needed; identify recurring issues and address underlying management or process gaps.
  • Set priorities, allocate capacity and establish standards for advice, responsiveness and delivery; coach human resources business partners to diagnose business needs, influence stakeholders and exercise independent judgement.
  • Manage team performance and development; build shared portfolio knowledge, consistent practices and effective cover so delivery remains reliable through changes in personnel.
  • Work with centres of expertise to deliver portfolio priorities; establish clear ownership and effective handoffs, resolve delivery gaps and simplify recurring workflows.
  • Use a focused set of workforce and service measures to assess outcomes and guide intervention; bring portfolio insights into organisation-wide policy and programme design, and lead cross-division improvements where common issues emerge.

Desired Qualifications

  • Experience in a technology organisation or a significant organisational transformation would be an advantage.

About the Company

GovTech Singapore

Government digital services delivery and infrastructure

GovTech Singapore builds and maintains government digital services and national digital infrastructure for citizens and businesses. It develops Smart Nation infrastructure and applications and collaborates with citizens and businesses to co-develop technologies. Its offerings are government-focused, delivered through public-sector platforms rather than consumer apps, and designed with a citizen-centric, outside-in approach. Its goal is to improve the delivery of public digital services at scale and advance Singapore’s Smart Nation by creating accessible, reliable digital government infrastructure.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Singapore, Singapore
Founded
2016

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