C

Cloudflare

Secures websites and runs apps on its network

Deal Desk Manager

Sales OperationsConfirmed live in the last 24 hours
Full-timeSingaporeNo salary listed

About the Job

Requirements

  • At least 8 years of experience in Deal Desk, financial planning and analysis, Revenue Operations, or similar work, with a proven track record supporting large-scale enterprise sales motions.
  • Solid understanding of software-as-a-service metrics, pricing models, and financial concepts including annual recurring revenue, gross margin, churn, and profitability.
  • Experience drafting and interpreting commercial contracts, particularly terms affecting revenue recognition and financial risk, and analyzing complex pricing and licensing situations.
  • Proficiency in leveraging agentic workflows and prompt engineering to extract insights from large datasets and automate repetitive operational tasks and internal documentation.
  • Ability to understand and audit automated pricing models for alignment with long-term company goals and translate complex business policies into streamlined automated logic.
  • Demonstrated ability to navigate complex cross-functional negotiations and make high-judgment decisions in fast-paced environments.
  • Ability to partner with Sales Management and Account Executives in external customer negotiations, preparing counter-proposals or engaging directly in commercial discussions to structure enterprise agreements.
  • Ability to serve as a point of contact among Sales, Finance, Revenue Recognition, Legal, and Product Management on deal advice and escalations.
  • Skill in commercial negotiation strategy, advising Sales on customer-facing concessions, and engaging with customer procurement and legal teams to drive deal closure.
  • Exceptional written and oral communication skills for explaining complex deal structures and financial data to technical and executive stakeholders.

Responsibilities

  • Structure and execute non-standard, high-value enterprise deals, balancing competitive differentiation with long-term business health.
  • Build financial models and custom discount strategies aligned with customer usage patterns and corporate revenue goals.
  • Serve as a strategic partner to Sales leadership, using data-driven insights and workflows to improve deal velocity, lifetime value, and customer discovery.
  • Analyze pricing and deal terms and use AI insights to recommend next steps for deal structuring and margin optimization.
  • Build consensus among Legal, Finance, Revenue Recognition, Compliance, and Product stakeholders to negotiate viable compromises on non-standard commercial, financial, and legal terms while protecting corporate margin thresholds and risk tolerance.
  • Manage the enterprise deal approval ecosystem by tuning automated agents and models for compliance and accuracy at scale.
  • Integrate large language models and generative AI tools into deal desk workflows to reduce deal cycle times.
  • Identify bottlenecks and implement AI-powered productivity solutions.
  • Partner with Legal, Finance, and Product teams to streamline and automate deal desk processes and architect autonomous approval workflows that reduce friction for field teams.

Desired Qualifications

  • At least 3 years of direct deal desk experience, including deal analysis, deal governance, and customer negotiation.
  • Experience with revenue recognition principles such as ASC 606.
  • Experience selling software.
  • Additional proficiency in Mandarin or Japanese for engaging with customers and stakeholders in relevant APJC markets.

About the Company

Cloudflare

Secures websites and runs apps on its network

Cloudflare operates a network that protects websites, delivers online content and runs applications closer to their users. Businesses connect websites and internal systems to its services to filter malicious traffic, control access and improve performance, with security and computing running on shared infrastructure. Developers combine application code, object storage and databases with the network used for content delivery and traffic protection. Cloudflare earns revenue from subscriptions and usage charges, with free plans for basic features and negotiated contracts for larger organizations. Cloudflare was founded in 2009 and is headquartered in San Francisco, California.

Company size
1,001-5,000
Company stage
IPO
Headquarters
San Francisco, CA
Founded
2009

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