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Vinfen

Health and human services for disabilities

Lead Residential Counselor - Mental Health Services

Residential & Direct SupportConfirmed live in the last 24 hours
Full-timeNewburyport, MA, USA$24.60 /hrIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • A valid driver's license must be presented at employment; drivers using a personal vehicle must maintain adequate insurance and a safe driving record, and drivers must pass a driver's screening background check.
  • Incumbents must be at least 21 years old and must have maintained a valid U.S. driver's license for at least six months.
  • Ability to stand, walk, bend, kneel, stoop, crouch, crawl, and climb; lift at least 25 pounds using proper lifting techniques or a two-person lift; operate a computer and office equipment; sit, reach, climb stairs, and maneuver through narrow spaces or hallways; assist persons served with daily living tasks; remain stationary 50% of the time as needed; bend, reach, file, sit, stand, and move around the facility; speak, hear, and communicate with persons served, staff, and external representatives; and perform required vision tasks.
  • CPR certification is required within two weeks of hire.
  • First Aid certification is required within two weeks of hire.
  • Medication Administration Program (MAP) certification is required within 150 days of hire.
  • Ability to establish supportive, trusting relationships with persons served, families, and neighbors.
  • Sensitivity to cultural, religious, ethnic, disability, and gender issues.
  • Ability to balance competing priorities and make independent judgments and decisions.
  • Ability to work in a professional and confidential capacity.
  • Knowledge of personal computer applications and equipment.

Responsibilities

  • Provide direct service in a group living environment or supported independent environment to help persons served overcome barriers to independent living.
  • Implement treatment-plan support interventions as coached and supported by the team licensed practitioner of the healing arts clinician.
  • Support the Program Director in performing program duties and responsibilities, and perform day-to-day assignments as directed.
  • Liaise with families as needed and support persons served in obtaining and understanding medical and psychiatric care.
  • Administer persons served medications according to Medication Administration Program policies and procedures.
  • Provide crisis interventions when needed, help persons served use crisis intervention techniques, and access on-call backup when needed.
  • Maintain the physical site and ensure a safe, comfortable, and clean environment.
  • Assist the Program Director in orienting persons served who are new to the residence.
  • Collaborate with integrated team members to address the needs of persons served.
  • Use recovery-oriented, person-centered, harm-reduction, trauma-informed, culturally competent, and strengths-based approaches.
  • Adhere to safety, maintenance, human rights, and other operational policies and procedures.
  • Assume Medication Officer, Safety Officer, and Human Rights Officer roles when assigned by the Program Director, based on shift schedule and in consultation with the Residential Director.
  • Schedule and facilitate weekly group meetings for persons served in the residence, including gathering menu input.
  • Perform primary grocery shopping weekly or as needed for the residence.
  • Comply with physical-site licensing standards and regulations.
  • Store, administer, document, and dispose of medications according to Medication Administration Program requirements, funding-source regulations, and company policy where applicable; ensure compliance with Vinfen protocols; and teach persons served medication management.
  • Create opportunities for persons served to participate in residence operations, including meal preparation and physical-site maintenance.
  • Encourage social interaction among residents and help create a collaborative environment where persons served, family, friends, and others important in their lives are welcome, respected, and valued.
  • Serve as a resource for neighbors and advocate for persons served.
  • Help persons served prepare meals.
  • Participate in trainings and attend supervision and staff meetings as requested.
  • Complete required documentation, including incident documentation as needed.
  • Contribute to program quality-improvement goals and objectives.
  • Support evidence-based and best practices, including Motivational Interviewing, Harm Reduction, Housing First, Stages of Change, Wellness Recovery Action Plans, Seeking Safety, and Cognitive Behavioral interventions.
  • Complete the residence Infection Control Inventory.
  • Assist the Program Director in organizing surveillance testing of staff and persons served as needed.
  • Perform physical-site maintenance activities according to the maintenance schedule.
  • Perform other related duties as assigned.

Desired Qualifications

  • An associate’s degree in a human service discipline is preferred.
  • One year of experience as a residential counselor in a setting serving persons facing mental health challenges is preferred.
  • One to two years of job-specific experience in the human services field is preferred.
  • Preference is given to bilingual/bicultural applicants and applicants with lived experience of psychiatric conditions.

About the Company

Vinfen

Health and human services for disabilities

Vinfen provides health and human services to adolescents and adults with disabilities or life challenges. It operates more than 200 locations in Massachusetts and Connecticut and offers a range of evidence-based programs, including recovery support, supported living, habilitation, education, employment services, clinical care, and peer support. How the product works: Vinfen delivers these services through coordinated programs and teams at community sites and partners, helping people gain skills, live more independently, and participate in daily life. How it differs from competitors: Its large, regional network covers a broad continuum of care—from clinical treatment to housing and employment—across both youths and adults, using evidence-based approaches and integrated supports. What the company aims to achieve: to improve quality of life, independence, and meaningful community participation for people with disabilities or life challenges.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Cambridge, MA
Founded
1977

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