Account Executive

Location: Foxboro, MA

Employment Type: Full-Time

Reports to: Manager, New Business Sales

About QBS:

Safety-Care® by QBS is a leader in behavioral crisis prevention training. Through our train-the-trainer model, we equip organizations—including schools, healthcare providers, and human services agencies—with the skills to reduce workplace crises and improve care.

Our mission-driven, high-impact team supports more than 250,000 certified professionals nationwide, helping organizations create safer environments for staff and the individuals they serve.

Position Summary

We're looking for an Account Executive who thrives in a high-volume sales environment and is energized by building relationships, creating new opportunities, and closing business. This role is responsible for managing the full sales cycle – from generating new opportunities and responding to inbound inquiries through discovery, solution presentations, negotiation, and closing.

The ideal candidate is competitive, resilient, highly organized, and motivated to exceed goals while delivering an exceptional customer experience. You'll collaborate closely with Marketing, Business Development, Customer Success, and Operations to help organizations implement Safety-Care's industry-leading behavioral crisis prevention training.

What You'll Do:

Prospecting & Pipeline Management:

• Generate new business opportunities through outbound prospecting, referrals, and inbound leads.
• Build, manage, and maintain a healthy pipeline of qualified opportunities within your assigned territory.
• Prioritize outreach to high-value prospects while maintaining consistent pipeline growth.
• Partner with Business Development Representatives on coordinated outreach strategies and territory planning.

Sales & Opportunity Management

• Own the full sales cycle from initial outreach through contract execution.
• Conduct consultative discovery conversations to understand customer needs and recommend the appropriate Safety-Care solutions.
• Deliver engaging virtual presentations and product demonstrations to decision-makers.
• Develop proposals, navigate objections, negotiate effectively, and close new business opportunities.
• Manage opportunities through each stage of the sales process while maintaining timely follow-up and clear next steps.
• Build trusted relationships with prospective customers and serve as a knowledgeable advisor throughout the buying process.

CRM & Operational Excellence:

• Maintain accurate customer, opportunity, and activity records within HubSpot & Salesforce.
• Keep pipeline forecasts, sales activities, and opportunity details current.
• Coordinate class matching, scheduling, and internal handoffs to ensure a seamless customer experience.
• Follow established sales processes and maintain disciplined pipeline management.

Collaboration:

• Partner closely with Marketing, Business Development, Customer Success, Operations, and other internal teams to deliver an exceptional customer experience.
• Share customer insights and market feedback to help improve messaging, campaigns, and sales strategies.
• Participate in coaching, call reviews, and ongoing professional development to continuously improve performance.

What Success Looks Like:

• Build and maintain a healthy pipeline of qualified opportunities through proactive prospecting and effective follow-up.
• Progress opportunities efficiently through the sales cycle while providing an exceptional customer experience.
• Confidently lead discovery conversations and presentations that communicate the value of Safety-Care's solutions.
• Maintain organized, accurate CRM records and coordinate smoothly with internal teams to support successful customer onboarding.
• Collaborate effectively with Business Development, Marketing, Customer Success, and Operations to maximize territory growth and customer success.
• Consistently contribute to the team's revenue growth while embodying QBS's core values: Find a Way, Do the Right Thing, Love the Mission, and Show You Care

Qualifications:

• 1–3 years of experience in an outbound closing role with a demonstrated record of hitting monthly/quarterly quota.
• 1+ year of experience using a CRM (HubSpot and/or Salesforce) is highly preferred.
• Demonstrated success managing opportunities throughout the sales cycle and comfort with a high-volume outbound cadence.
• Strong communication, presentation, negotiation, and relationship-building skills.
• Excellent organizational skills with the ability to manage multiple opportunities simultaneously.
• Highly coachable with a desire to continuously improve.
• Resilient, persistent, and adaptable in a fast-paced sales environment.
• Competitive, self-motivated, and driven to achieve ambitious goals.
• Passion for mission-driven work and delivering exceptional customer experiences

Benefits:

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k) with company match
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Training & Professional Development

Compensation:

• $65,000-$80,000 base + commission depending on experience ($125,000-$145,000 OTE)

QBS is an Equal Opportunity Employer. QBS will not discriminate against any employee or applicant for employment because of race, color, creed, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability, genetic information, or any other category protected by law. QBS will grant employment, without regard to race, color, creed, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability, genetic information, or any other category protected by law.

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