Commercial Training & Program Specialist
Updated on 3/19/2024
Outset Medical

501-1,000 employees

Dialysis medial equipment manufacturer
Company Overview
Outset Medical is on a mission to transform the dialysis experience – one of the largest, most expensive, and stagnant areas of healthcare. The company is focused on creating change, driving widespread adoption of new technology, and delivering on the promise of an improved experience for patients and lower cost of care for healthcare providers.
Data & Analytics
Hardware

Company Stage

N/A

Total Funding

$1.2B

Founded

2010

Headquarters

San Jose, California

Growth & Insights
Headcount

6 month growth

-4%

1 year growth

7%

2 year growth

15%
Locations
San Jose, CA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Management
Marketing
PowerPoint/Keynote/Slides
CategoriesNew
General Marketing
PR & Communications
Growth & Marketing
Requirements
  • Bachelor's degree
  • 3-5 years of experience in a highly cross functional, customer-centric role and/or executive administration
  • Strong proficiency with Microsoft Office Suite (PowerPoint, Word, Outlook, Excel)
  • Proficient with expense management software (i.e. Concur)
  • Proficient creating and administering online surveys (i.e. Microsoft Forms, Survey Monkey)
  • Strong Project Management skills with ability to multi-task and prioritize tasks in fast paced environment
Responsibilities
  • Collaborate with commercial team to support flawless training programs for sales and field service
  • Coordinate and schedule Commercial Sales and Service training sessions, workshops, and events delivering an experience consistent with our brand and culture while hitting budget objectives
  • Member of the National Service and Sales meeting support team with responsibilities for materials, logistics, registration and onsite support
  • Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements
  • Manage training calendars, resources, materials, and scheduling
  • Coordinates training documentation and materials prepared by instructors
  • Collect feedback and continuously improve training programs based on user needs and business requirements
  • Management of the sales and marketing equipment demo fleet to support commercial activities
  • Coordination of commercial team meetings, both onsite and offsite, including meals, room blocks and communications
  • Management of purchase orders and invoicing related to training, medical affairs and marketing programs
  • marketing materials such as brochures, presentations, and digital content
  • Work with cross functional teams, including sales, sales training, field service, marketing, marketing communications, medical affairs to ensure alignment between training and marketing efforts
  • Monitor and report on the effectiveness of sales training programs and assigned marketing programs
  • Supporting the Chief Medical Officer in administrative duties including calendar management, coordination of travel and expense reporting, managing correspondence of group mailbox and scheduling prescriber meeting requests