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Accenture

Advises businesses and runs their technology

Digital Content Management Associate Manager

Marketing Generalist & ManagementPosted on Nov 11
Full-timeMumbai, Maharashtra, IndiaNo salary listed

About the Job

Requirements

  • A graduation degree is required.
  • Hands-on AEM author-administrator experience with AEM Sites and Assets is preferred.
  • Working knowledge of HTML, CSS, JavaScript, and basic Java-Sling is required.
  • Experience with Google Analytics or Adobe Analytics is required.
  • Understanding of web security, WCAG accessibility, and SEO is required.
  • Experience with JIRA or Workfront is required.
  • Strong people management, coaching, and performance management skills are required.
  • Experience with client-facing communication, stakeholder management, and senior reporting is required.
  • Ability to solve problems, prioritize, and handle multiple projects under tight deadlines is required.

Responsibilities

  • Lead daily AEM web operations, delivering content updates, page builds, and campaign launches on time.
  • Manage team work plans, capacity, priorities, and task allocation.
  • Oversee AEM authoring of pages, components, templates, content and experience fragments, and digital asset management.
  • Manage publishing workflows, dispatcher cache, and replication for error-free go-lives.
  • Troubleshoot AEM and website issues, minimizing downtime and identifying root causes.
  • Lead knowledge transfer and transition of new sites, including CMS migrations.
  • Ensure compliance with brand, accessibility, data protection, security, and SEO standards.
  • Own QA and review processes, coach the team, and reduce defects and rework.
  • Monitor performance, analytics, and user feedback, and recommend UX improvements.
  • Act as the primary contact for clients and onshore stakeholders, managing scope, timelines, risks, and escalations.
  • Track and report SLAs, KPIs, and volume trends to senior management.
  • Drive process improvements and automation.
  • Collaborate with IT, marketing, design, and QA teams.
  • Work from the office in rotational shifts to provide market overlap.

Desired Qualifications

  • Hands-on AEM author-administrator experience with AEM Sites and Assets.

About the Company

Accenture

Advises businesses and runs their technology

Accenture advises large businesses and public agencies on strategy, builds their technology systems and runs ongoing operations. Its teams connect business planning with implementation, covering areas such as cloud migration, cybersecurity and customer experience. Consultants work with clients to redesign processes, while engineers integrate software from technology partners and maintain the resulting systems for multinational organizations. Clients pay for project work or continuing services, including application support and business processes such as finance and customer service. Accenture was founded in 1989 and has its headquarters in Dublin, Ireland.

Company size
10,001+
Company stage
IPO
Headquarters
Dublin, Ireland
Founded
1989

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