Internal Communications Specialist

Pay Range:

Pay Range:$31.83 - $44.56

The Internal Communications Specialist serves as a member of the Marketing and Communications Department and reports to the Director of Communications. This role supports the planning, development, execution, and evaluation of internal communications initiatives that inform, engage, and connect SEARHC employees across Southeast Alaska.

SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.

Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health insurance, dental, and vision benefits, life insurance and long and short-term disability, and more.

Copywriting

• Write, edit, and proofread high-quality internal communications, including executive messages, leadership communications, newsletters, intranet content, email campaigns, presentations, and employee-facing announcements.
• Translate complex or technical information into clear, concise, and engaging communications tailored to specific employee audiences.
• Review content for clarity, accuracy, grammar, readability, brand alignment, and compliance considerations.

Communications Planning and Channel Management

• Support the development and execution of internal communication plans that align with organizational priorities, business objectives, operational updates, and change management initiatives.
• Manage and maintain designated internal communication channels, including intranet, newsletters, and employee communication tools.
• Build and maintain a pipeline of story ideas, content opportunities, and reusable messaging that can support multiple internal communications channels.
• Coordinate communication schedules and editorial calendars to ensure timely and consistent messaging.
• Gather information from subject matter experts, internal teams, and approved sources to create accurate and meaningful content.
• Develop clear and compelling stories, articles, newsletter content, intranet copy, and other communications that highlight programs, key projects, and organizational initiatives.

Analytics and Reporting

• Track and analyze communication metrics to assess effectiveness, engagement, and audience reach.
• Prepare reports and recommendations that inform future communication strategies and continuous improvement efforts.
• Monitor employee feedback and communication trends to identify opportunities for improvement.

Employee Engagement Support

• Support employee engagement and recognition initiatives through communication planning, promotional support, and event coordination.
• Assist with planning and execution of employee meetings, town halls, special events, and recognition activities.
• Brand and Governance Stewardship
• Ensure all communications adhere to brand guidelines and tone of voice standards.
• Support consistency in messaging across internal materials.

Supervisory Responsibilities

• This position does not require direct supervisory responsibilities.

Other duties as assigned to support communications from SEARHC departments, leaders, and employees

Education, Certifications, and Licenses Required

• Bachelor's degree in Communications, Journalism, Marketing, Public Relations, or related field.

Experience Required

• Three or more years of experience in communications, public relations, marketing, journalism, employee communications, or a related field
• Strong professional writing, editing, and proofreading skills, with the ability to tailor content for different audiences and channels
• Experience developing newsletters, articles, email communications, web content, or other audience-facing communications

Knowledge of

• Microsoft Office
• Healthcare experience is preferred
• Content management and project management tools (i.e., SharePoint, WordPress, Hootsuite, Mailchimp, Asana, Monday.com) is preferred
• Basic understanding of design/layout principles and experience working with approved templates or collaborating with designers preferred

Skills in

• Professional writing, editing, and proofreading
• Interviewing subject matter experts and gathering information
• Content planning and communications project management
• Managing multiple priorities and deadlines in a fast-paced environment
• Building collaborative relationships with diverse stakeholders
• Microsoft Office, including Word, PowerPoint, and Outlook
• Using content management systems, intranet platforms, and email marketing tools.

Ability to

• Gather information from subject matter experts and turn it into clear, polished communications

Required Certifications:

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!