Senior Manager, Technical Consumer Data Research - Stills & Global Juice, Consumer Research & Sensory Science

Job Description Summary:

At The Coca‑Cola Company, innovation starts with the consumer. We are passionate about turning deep consumer insight into breakthrough solutions that shape the future of beverages around the world. As consumer expectations evolve quickly, our ability to innovate with confidence depends on a rich understanding of taste, experience, and behavior, grounded in powerful data and science.

As Senior Manager, Technical Consumer Data Research (TCDR), you will shape the consumer-centric research strategies behind high-impact innovations for North America Stills categories and the Global Juice portfolio. Reporting to the Senior Director, TCDR NAOU, you will be a strategic business partner and trusted technical expert, helping ensure that every innovation decision is grounded in robust sensory and consumer evidence.

You will bring together leading-edge research methods, advanced analytics, AI-enabled tools, and sensory science expertise to generate actionable insights that help teams get innovation “right the first time.” Working at the intersection of R&D, Marketing, Human Insights, and Global Development & Innovation, you will help create solutions that anticipate consumer needs and deliver exceptional experiences. This is a chance to influence long-term category strategy, bring future-forward digital capabilities into everyday practice, and elevate the role of technical consumer insights in global beverage innovation.

What You’ll Do for Us

• Lead Technical Consumer Data Research for Global Juice and North America Tea, building learning plans that address the business’s most important priorities
• Turn strategic questions into actionable sensory and consumer research programs, using advanced and digital-first methodologies
• Apply statistical analysis, AI-powered methods, and other techniques to bring structured and unstructured data together into clear insights and risk-based recommendations
• Bring the consumer voice into the innovation pipeline, influencing product, packaging, and equipment decisions so innovations are consumer-relevant and “right the first time”
• Design and conduct qualitative and quantitative research, applying a range of statistical approaches (parametric and non-parametric), multivariate modeling, and predictive analytics to inform business decisions
• Act as the functional lead for data-driven storytelling, turning complex technical findings into clear recommendations and frameworks for senior stakeholders
• Champion emerging technologies and novel methodologies, partnering with the Global TCDR Capabilities team to scale AI-enabled tools and agile research practices
• Design and deliver competitive benchmarking programs that uncover consumer drivers of choice, market trends, and whitespace opportunities
• Partner with Marketing, R&D, Human Insights, and others to embed a consumer-centric innovation mindset across project teams and operating units
• Contribute to global TCDR forums, advancing methodologies and building capabilities across categories and regions

Requirements & Qualifications

• Bachelor’s or Master’s degree in Food Science, Sensory Science, Behavioral Science, Food Engineering, or a related field
• 10+ years of relevant experience in FMCG or the beverage industry, with proven expertise in sensory and consumer research
• Strong analytical skills and proficiency in statistical techniques, predictive modeling, and data analytics, with familiarity using tools such as XLSTAT, JMP, SPSS, R, Python, or SQL
• Solid understanding of consumer-centric innovation frameworks, behavioral science methodologies, and sensory evaluation principles
• Ability to design and execute large-scale quantitative research studies and turn findings into actionable innovation strategies
• Excellent technical communication and data-storytelling skills, with a talent for turning complex analytics into simple, compelling narratives that support business decisions
• Strong influencing and stakeholder management skills, with success in navigating and aligning cross-functional teams
• Curiosity about new technologies and an agile mindset that challenges conventional approaches and accelerates learning cycles
• Strong critical-thinking and problem-solving skills, with the ability to balance technical depth with strategic business relevance

What We’ll Do for You

• Give you the opportunity to set the research agenda for two critical growth categories, putting consumer insight at the forefront of innovation
• Expose you to cutting-edge AI, digital analytics platforms, and sensory science applications within a global research and development ecosystem
• Connect you with senior leaders and diverse teams across geographies, so your work shapes consumer-driven decisions that reach billions of consumers worldwide
• Support your continued growth through advanced methodologies, global knowledge-sharing communities, and technical leadership opportunities

The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.

Skills:

Communication, Consumer Centricity, Consumer Research, Food Sciences, Food Technology, Group Problem Solving, Influencing, Innovation, Laboratory Testing, Leadership, Product Development, Researching, Sensory Research, Sensory Testing, Statistics, Teamwork

Pay Range:

United States: 131,000 - 153,000 USD


Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.

Annual Incentive Reference Value Percentage:

15

Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.

Location(s):

United States of America

City/Cities:

Atlanta

Travel Required:

00% - 25%

Relocation Provided:

No

Job Posting End Date:

November 22, 2026

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.