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All Accor

Global hotel management, franchising, loyalty program

Maître d'Hôtel

Food & Beverage Operations ManagementUpdated on Nov 11
Full-timeParay-Vieille-Poste, FranceNo salary listedIn-person

About the Job

Requirements

  • Significant experience in food service or restaurant operations.
  • Strong management skills.
  • Cash register management skills.
  • Ability to assess customer needs and remain professional in all circumstances.
  • Strong interpersonal communication and conflict-management skills.
  • Ability to work in a dynamic, challenging environment.
  • Ability to work in a team and show initiative.
  • English-language skills; knowledge of another language is an advantage.
  • Knowledge of HACCP food-safety standards.

Responsibilities

  • Organize and ensure the quality of services provided to guests.
  • Manage and motivate the team to develop sales and service quality.
  • Advise guests on food and wine choices and take orders.
  • Ensure guest satisfaction throughout service.
  • Lead and manage the team and organize its work.
  • Train newly recruited employees in collaboration with the Restaurant Manager and/or Assistant Manager.
  • Welcome and seat guests.
  • Bill guests and collect payment.
  • Perform daily closing checks, including cash registers, complimentary items, discounts, and cancellations.
  • Check setup and closing of the points of sale while maintaining a warm atmosphere.
  • Check meeting-room setups according to specifications prepared by the sales department.
  • Coordinate with the kitchen.
  • Ensure food safety by following HACCP hygiene rules daily.
  • Maintain cleanliness of the workplace.
  • Participate actively in inventories.

Desired Qualifications

  • Knowledge of an additional language.

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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