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Jabil

Designs and builds electronics for other brands

Facilities Service Coordinator

Facilities ManagementPosted on Nov 10
Full-timeHunt Valley, Cockeysville, MD, USA

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • At least 2 years of experience coordinating or scheduling maintenance, Facilities, Engineering, or similar technical service activities is required.
  • Strong organizational and scheduling skills are needed to coordinate multiple work orders, preventive maintenance activities, vendors, and competing priorities.
  • Working knowledge of a computerized maintenance management system (CMMS) or maintenance work order system is required.
  • Strong attention to detail and follow-through are needed, particularly when tracking compliance activities, maintenance schedules, and documentation.
  • Ability to understand and support corrective and preventive actions (CAPA), Quality Event, Change Control, and standard operating procedure (SOP) processes within a regulated environment is required.
  • Ability to establish effective working relationships across Facilities, Engineering, Maintenance, Manufacturing, Quality, Environment, Health and Safety (EHS), Finance, and other departments is required.
  • Ability to communicate effectively with managers, customers, vendors, contractors, and employees is required.
  • Strong problem-solving skills are needed to collect information, identify issues, and support appropriate resolution.
  • Ability to read and understand work instructions, SOPs, correspondence, maintenance documentation, and visual aids is required.
  • Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook, is required.
  • Ability to learn and effectively use company systems, CMMS platforms, and applicable business software is required.
  • Ability to accurately maintain records, documentation, schedules, and purchasing information is required.
  • Basic mathematical skills sufficient to support purchasing, inventory, maintenance, and related administrative activities are required.
  • Ability to work independently while contributing effectively as part of a cross-functional team is required.
  • Ability to communicate effectively in English to support workplace safety, documentation, and operational requirements is required.
  • Ability to travel between and throughout facilities to support employees, contractors, maintenance activities, projects, and operations is required.
  • Ability to sit, stand, walk, and climb stairs throughout the workday is required.
  • Ability to climb ladders or access mezzanine areas when required and when properly trained and authorized is required.
  • Ability to occasionally lift and carry up to 40 pounds is required.
  • Ability to wear required personal protective equipment (PPE), including safety shoes, safety glasses or goggles, gloves, respirators, and other protective equipment when applicable, is required.

Responsibilities

  • Support Facilities and Engineering activities that help maintain facilities and equipment in a continuous state of operational and Good Manufacturing Practice (GMP) readiness.
  • Ensure Facilities and Engineering documentation is maintained accurately and in accordance with applicable procedures and quality requirements.
  • Assist with reviewing, maintaining, and updating departmental SOPs.
  • Coordinate with Quality Assurance to support timely completion of Facilities and Engineering quality system activities.
  • Track applicable CAPAs, Quality Events, and Change Controls to help ensure assigned actions remain current and are completed within established timelines.
  • Assist Engineering leadership with tracking CAPAs, Change Controls, Quality Events, and related activities through applicable quality management systems such as MasterControl or TrackWise.
  • Support documentation and recordkeeping required for departmental compliance and audit readiness.
  • Communicate compliance concerns, approaching deadlines, and other risks to appropriate Facilities and Engineering leadership.
  • Manage Facilities and Engineering work activities through the CMMS.
  • Create, issue, assign, track, and support closure of work orders for internal maintenance personnel and outside contractors.
  • Coordinate preventive maintenance schedules with Plant Management, Manufacturing, and other stakeholders to minimize operational and GMP impact.
  • Monitor open work orders and follow up on outstanding maintenance activities to support timely completion.
  • Coordinate corrective and emergency maintenance activities and escalate priorities when appropriate.
  • Ensure work order information and supporting documentation are complete and accurate before closure.
  • Support maintenance scheduling based on equipment criticality, operational requirements, available resources, and production schedules.
  • Maintain accurate preventive maintenance information and assist with identifying overdue or upcoming maintenance requirements.
  • Schedule outside contractors for planned, corrective, and emergency maintenance activities as required.
  • Coordinate contractor access and escort vendors or service providers throughout applicable facility areas.
  • Communicate site expectations, schedules, work locations, and applicable requirements to contractors.
  • Follow up with internal teams and outside contractors regarding maintenance problem resolution.
  • Maintain accurate and current contact information for Facilities and Engineering personnel, Plant Management, contractors, vendors, and applicable trades.
  • Coordinate vendor activities with Manufacturing and other functions to minimize disruption to operations.
  • Create and process purchase orders for Facilities and Engineering parts, supplies, services, and contractor activities.
  • Coordinate the receipt of parts and supplies and verify that materials received align with applicable orders.
  • Forward packing slips, invoices, late notices, and other applicable documentation to Accounts Payable.
  • Follow up on invoice discrepancies, delayed payments, and related Accounts Payable issues and escalate concerns when necessary.
  • Maintain accurate documentation associated with purchase orders, receipts, invoices, and vendor services.
  • Support Facilities and Engineering leadership with procurement-related administrative activities as needed.
  • Assist with developing and maintaining an organized spare parts inventory system for Facilities and Engineering.
  • Partner with Facilities and Equipment Mechanics to identify and maintain appropriate spare parts inventories.
  • Assist with receiving, organizing, tracking, and maintaining critical equipment parts and maintenance supplies.
  • Support inventory accuracy and ensure spare parts are appropriately organized and accessible.
  • Assist Engineering leadership in maintaining appropriate tools and resources for maintenance personnel.
  • Support clean, organized, standardized, and efficient maintenance workspaces in accordance with 5S principles.
  • Coordinate Facilities and Engineering activities with Plant Management and Manufacturing teams to minimize impact on production.
  • Respond with urgency when maintenance or facility issues could affect manufacturing, logistics, supply chain, safety, quality, or GMP operations.
  • Escalate significant issues, overdue activities, and operational risks to Engineering leadership.
  • Provide timely status updates and feedback to team members, leadership, and other stakeholders.
  • Coordinate applicable on-site activities involving facilities support and related services.
  • Maintain appropriate emergency and contractor contact lists to support timely response when urgent issues arise.
  • Follow all applicable company safety, quality, security, and environmental requirements.
  • Support compliance with current Good Manufacturing Practices (cGMP) and applicable pharmaceutical manufacturing standards.
  • Follow established procedures when entering manufacturing, mechanical, utility, or controlled areas.
  • Maintain documentation in an organized and audit-ready condition.
  • Protect sensitive and confidential business and quality information.
  • Promote safe work practices when coordinating employees, vendors, and contractors.
  • Perform other duties and responsibilities as assigned.

Desired Qualifications

  • Previous experience working with CMMS or computerized maintenance work order systems is preferred.
  • Previous experience in pharmaceutical manufacturing, cGMP, life sciences, medical device, or another regulated manufacturing environment is strongly preferred.
  • Experience coordinating contractors, vendors, preventive maintenance, work orders, or facilities services is preferred.
  • Experience supporting CAPAs, Quality Events, Change Controls, SOPs, or other quality system documentation is a plus.
  • Experience creating purchase orders and coordinating invoices, receiving, or spare parts inventory is preferred.
  • Experience with MasterControl, TrackWise, or similar electronic quality management systems is preferred.

About the Company

Jabil

Designs and builds electronics for other brands

Jabil designs and manufactures electronics and other products for companies that sell them under their own brands, including makers of AI data center hardware, medical devices, cars, and defense systems. Customers bring a product idea or design, and Jabil handles the engineering, sources the parts, builds the product at scale, and manages the supply chain behind it. The work runs through a global network of factories, so one partner can build products for customers across many markets, from data center racks to medical equipment. Jabil earns revenue through manufacturing and engineering service contracts with these brands. The company was founded in 1966 and is based in St. Petersburg, Florida.

Company size
10,001+
Company stage
IPO
Headquarters
Saint Petersburg, Florida
Founded
1966

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