Employee Training Specialist - Global Onboarding

Job Summary

Coordinates and facilitates general and specific training programs, supporting the planning, design, delivery, implementation, and evaluation of learning initiatives aligned with organizational needs. Participates in training needs analysis, development of instructional content and materials, evaluation of program effectiveness, and generation of insights to support data-driven decision-making.

At the CDBS site, this position will serve as the primary facilitator for onboarding sessions for new employees, fostering an engaging and effective learning experience. The role may also facilitate Spanish-language onboarding sessions for U.S. locations as needed, provide operational support for the Global OnBoarding data flow, and collaborate with internal stakeholders and external partners to support training and talent initiatives.

Experience

• Relevant work experience in training, learning and development, facilitation, Human Resources, or related areas.
• Experience teaching or facilitating training sessions.
• Experience designing, developing, or implementing learning materials and training programs.
• Experience analyzing information and metrics related to training, learning, or talent initiatives.
• Experience working with diverse stakeholders, vendors, educational organizations, or internal teams.
• Experience delivering presentations and facilitating group sessions.
• Experience working in environments requiring bilingual communication in English and Spanish.

Education

• College, university, or equivalent degree in Human Resources, Business, or a related field, or equivalent experience.
• Training or knowledge in learning and development, organizational development, instructional design, facilitation, or Human Resources is preferred.
• Advanced English and Spanish proficiency, with the ability to facilitate sessions, deliver presentations, and communicate effectively with different audiences.

Location

Cienega de Flores, Nuevo Leon, Mexico – CDBS Plant.

Key Responsibilities

• Coordinate and facilitate general and specific training programs according to business and organizational needs.
• Support training needs, audience, and task analysis and recommend appropriate learning solutions.
• Participate in the planning, design, development, implementation, and evaluation of training programs.
• Create and maintain instructional content in alignment with corporate standards, including participant guides, instructor guides, presentations, assessments, and job aids.
• Conduct external research to identify and evaluate training programs available through vendors, universities, and educational organizations.
• Support cost-benefit analysis of alternative instructional material solutions, including modifications, purchases, or internal development.
• Facilitate training and onboarding sessions, adapting delivery and communication to the needs of different audiences.
• Serve as the primary facilitator for onboarding sessions at the CDBS site, fostering an engaging and effective learning experience for new employees.
• Facilitate Spanish-language onboarding sessions for U.S. locations as needed.
• Provide operational support for the Global OnBoarding data flow and related processes.
• Maintain records and reports on individual and group training progress using common tools and systems.
• Support the development and implementation of training evaluation plans.
• Analyze evaluation data to identify opportunities for program improvement and training effectiveness.
• Prepare training evaluation and effectiveness reports for senior training specialists or managers.
• Develop and analyze metrics to evaluate program effectiveness and provide actionable insights to leaders to support data-driven talent decisions.
• Collaborate with internal stakeholders, vendors, and educational organizations to support the development and delivery of training programs.

• Identify opportunities to optimize work processes and continuously improve the learning experience.

Qualifications and Competencies

Qualifications

• College, university, or equivalent degree in Human Resources, Business, or a related field, or equivalent experience.
• Experience in teaching, training, or facilitating learning sessions.
• Background in Human Resources with a strong understanding of HR principles and practices.
• Advanced English and Spanish proficiency, including strong verbal communication, presentation, and stakeholder engagement skills.
• Valid U.S. visa.
• Ability to analyze qualitative and quantitative information and generate insights that support business decisions.

• Ability to work with tools and systems related to training, data tracking, and information management.

  Competencies

• Balances Stakeholders: Anticipates and balances the needs of multiple stakeholders.
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Demonstrates Self-Awareness: Uses feedback and reflection to gain productive insight into personal strengths and development opportunities.
• Global Perspective: Takes a broad view when approaching issues and uses a global lens.
• Interpersonal Savvy: Relates openly and comfortably with diverse groups of people.
• Optimizes Work Processes: Identifies effective and efficient ways to get work done while focusing on continuous improvement.
• Facilitation: Guides group discussions and training sessions by creating an active environment where questions, perspectives, and ideas are shared.
• Human Resources Consulting: Collaborates with partners to identify opportunities and provide holistic HR solutions while balancing employee and organizational needs.
• Human Resources Data Management: Acts on people data to ensure completeness, accuracy, and compliance with company policies and applicable requirements.
• Instructional Design and Effectiveness: Analyzes, designs, develops, implements, and evaluates instructional content to maximize learning and meet organizational needs.
• Training Delivery: Instructs and engages learners while adapting to individual and group needs to support the application of knowledge and skills on the job.
• Data Analytics: Interprets qualitative and quantitative data to identify meaningful patterns, insights, and opportunities that support data-driven decisions.
• Values Differences: Recognizes the value that different perspectives and cultures bring to the organization.