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Advocate Health

Healthcare provider delivering equitable, cost-effective care

Medical Assistant - Neurology Specialty Care

Clinical Support & Patient AdministrationPosted on Nov 9
Full-timeCharlotte, NC, USA$21.85 - $32.80In-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • Completion of an accredited Medical Assistant program, qualifying structured military clinical training, or EMT qualification is required for the listed Greater Charlotte/Wake Forest pathways. Other listed divisions accept completion of an accredited or approved Medical Assistant program or two years of verifiable full-time Medical Assistant experience within the last five years.
  • Current American Heart Association Basic Life Support certification is required for Greater Charlotte and Wake Forest; the listed IL/WI and Floyd/Navicent divisions require it within 45 days unless the department leader determines it is not required.
  • Successful completion of Atrium Health’s competency assessment is required for Greater Charlotte and Wake Forest.
  • Medical Assistant credentials from the listed organizations are required for Wake Forest; Pediatric Emergency Assessment, Recognition, and Stabilization may be required within one year in select areas.
  • No prior experience is required.
  • Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
  • Proficient computer skills, including keyboarding, navigation within a Windows operating system, email, and exposure to electronic medical records systems.
  • Ability to perform the physical activities required throughout the workday and lift 35 pounds without assistance; use patient-handling equipment with another team member when required for heavier or unsupported patient lifts.
  • Functional speech, vision, hearing, touch, and fine-hand manipulation skills; ability to operate necessary job equipment and wear protective clothing and equipment as needed.

Responsibilities

  • Follow Medical Assistant scope-of-practice requirements, policies, and procedures, and maintain specialty-area training and competency while providing patient care.
  • Perform rooming and visit tasks, including taking vital signs; reconciling medications; reviewing medical history, health maintenance, allergies, and screenings; and completing screenings for depression, suicide, falls, and social drivers of health.
  • Assist providers with procedures or perform procedures as ordered.
  • Perform laboratory duties, including venipuncture; specimen collection, labeling, and packing; preparation of laboratory orders and requisitions; results tracking; point-of-care testing under standing or provider orders; and Clinical Laboratory Improvement Amendments-approved waived tests and practice-specific diagnostic testing in compliance with applicable standards.
  • Safely administer medications and vaccines according to the rights of medication administration.
  • Perform duties such as medication refills, insurance authorizations, safety and regulatory log completion, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
  • Cross-train to perform duties relevant to the specialty or clinic practice within the Medical Assistant scope of practice.
  • Communicate effectively and promptly, work with the team, and escalate issues appropriately.
  • Maintain a clean work environment; clean instruments and equipment appropriately; ensure equipment and supplies are in working order; and keep areas appropriately stocked.
  • Provide age-appropriate care by applying knowledge of lifespan growth and development, assessing patient-status data, interpreting information needed to identify age-specific needs, and providing care consistent with department policies and procedures.
  • Use patient-handling equipment, with another team member when available, for patient lifts over 35 pounds or when a patient cannot assist; assess unique patient lifting and movement situations individually.
  • Perform other related duties as assigned.

About the Company

Advocate Health

Healthcare provider delivering equitable, cost-effective care

Advocate Health runs a multi-state healthcare system that provides care through a network of hospitals, clinics, and affiliated services. It aims to help people live well by delivering equitable care for all in its communities, using its combined strength and expertise to improve health outcomes while lowering costs. The organization operates across seven states (Alabama, Georgia, Illinois, Michigan, North Carolina, South Carolina, and Wisconsin) with strong bases in Chicago and Milwaukee, and focuses on coordinating care, expanding access, and reducing waste to deliver value to patients. Its goal is to offer consistent, high-quality care that is more affordable by emphasizing equity, prevention, and efficient care delivery within a regional network.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Charlotte, NC
Founded
2022

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